Manager Customer Service
Resume:
Shelia D. Gibson
Danville, AL *5619
OBJECTIVE
To continue my career with an organization that will utilize my managment, supervisor, and administrative skills to benefit mutual growth and success.
EDUCATION
Athens State University
Bachelor's Degree Justice Studies
Calhoun Community College
Associate's Degree Paralegal Technology
WORK EXPERIENCE
Tennessee Valley Training Center January 2016-May 2016
Customer Service Specialist
Duties: Registration, Computer Lab, Drug Testing, Contractor's Qualifications Dept, and processing backgrounds.
Professional Probation Services September 2014-December 2015
Office Manager/Probation Officer
Duties: Overseeing other probation officers, daily deposits, monthly reports, court appearances
Morgan County Community Corrections April 2011-September 2014
Probation Officer
Duties: Supervising defendants on probation, processing warrants, court appearances
Professional Probation Services August 2005-April 2011
Assistant Manager/Probation Officer
Duties: Supervising defendants on probation, court appearances, assisting with daily deposits, and monthly reports
Stein Mart April 2002-May 2005
Area Loss Prevention Specialist
Duties: Responsible for four stores, as well as stores throughout the district, conduct core audits, monthly safety meetings, shrinkage control
Dillards/Castner Knott November 1997-January 2002
Internal Auditor/Loss Prevention Assistant Manager
Duties: Processing all daily sales paperwork, numerous reports, detecting internal theft, monitor cctv cameras, apprehending shoplifters, investigating internal theft, conducting interviews of suspects
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