Vast experience working within a challenging, as well as diverse population. A highly effective communicator and motivator. Most recent experience required a strong ability to be persuasive and earn the trust of individuals suffering from debilitating mental health issues. A motivated and dependable individual with a solid background in human resource and personnel management, specifically in the recruiting and hiring process but also strong in I-9, payroll, labor and OSHA guidelines.
Employment History
Phlebotomist
US Labs, Inc. / Mobilex
April, 2014 April, 2017 (3 years)
Provide venipuncture services under contrqct with various nursing homes and rehabs
Developed solid rapport withco-workers, nursing staff, as well as administrators. Earned the trust and affection of patients that would otherwise be considered difficult to work with
Of 30+ professionals within the lab, my services were often specifically requested by clients due to my ability to interact well.
Family Care Provider
Self Employed
September, 2003 June, 2016 (12 years 9 months)
Provided child care and household support for 8 local families in the Lunenburg area over different periods of time
Became an intricate addition to the family unit, remaining in close contact with each family, especially the children, all grown now, but still very much in contact.
Human Resource Manager
Northeast Security, Inc.
April, 1994 June, 1998 (4 years 2 months)
In an industry with one of the highest turnover rates, oversaw the employment process for New England's second largest contract security provider at the time
Responsible for a workforce of 800+ security guards at a given time
Placed ads, screened applicants, scheduling training hours and ensured qualifications such as F.I.D
permits and I-9 eligibility. Served as liason between mid-level managers, guards, and clientelle
Provided disciplinary support to supervisors and managers. Worked with Operations and Payroll weekly to coordinate billable hours and resolve payroll issues. Participated in corporate focus to control labor costs and decrease turnover loss