Quality Assurance Customer Service
Resume:
David K. George
Southampton, PA *8966
*****.***********@*****.***
Work experience
Ergonomics, Inc. Southampton, PA 7/2011-08/2016
Quality Manager. Responsible for the quality assurance of the product line. Maintained business quality records including tracking inventory and customer inquiries about quality. Perform calibration of Magnetic Field Strength Meters, Safety Test equipment and Power Analyzers. Answer customer questions/problems on the use of test equipment.
Familiar with the use of safety test equipment such as measurement devices, leakage current meters, force gauges, impact hammers as well as laboratory equipment used for calibration. Some examples are: volt meters, scales, comparators, micrometers, etc. Completed the course requirements and passed a written examination on ISO/IEC Standard 17025:2005. Completed an EMC, Environmental, Safety, and Wireless Training seminar presented by Washington Labs.
Monitoring of the plant’s critical control points (CCP’s), good Manufacturing practices (GMP’s), standard operating procedures (SOP’s), etc.
Responsible for supplier nonconformance investigations and send nonconformance reports and ensure timely implementation of CAPA.
Multi-Flow Industries 2003-6/24/2011
Huntingdon Valley, PA
Quality Assurance Manager. Insure the Hazard Analysis Critical Control Point (HACCP) and Good Manufacturing Practices (GMP) and other government Agencies are followed. Set up compliance for the Bioterrorism Act. Certified in HACCP Proficiency and Principles conducted by Silliker Labs.
Handling Quality Management Systems (CAPA, Non-conformances, Deviations and Change controls.)
Participate in Quality review meetings with suppliers, tracking and monitoring quality performance, identify risk and propose interim controls until CAPA is fully implemented.
Wrote and coordinated the HACCP program. Perform employee training for HACCP and GMP awareness.
Set up microbiology testing and sampling. Perform sanitation inspections. Check calibration of laboratory and plant equipment such as pH meter, thermometers and scales.
Responsible for supplier nonconformance investigations and send nonconformance reports and ensure timely implementation of CAPA.
Lead the group to develop plan and process to reduce supplier non-conformances
Coordinate with Rabbi for kosher compliance. Work on product development projects.
MOPAC, Inc. Souderton, PA 1997-2003 Quality Assurance Inspector. Insure that Hazard Analysis Critical Control Point (HACCP) and Good Manufacturing Practices (GMP) and other government regulatory procedures are followed. These are quality standards that identify the critical control points and monitor them throughout the production day. Perform pre-operation inspection that includes being certified by the USDA. Examine process records to ensure proper processes and procedures are followed as required by the HACCP program. Constantly check product, sanitation and safety issues throughout the plant and take corrective action. Work with USDA to maintain regulatory compliance to government regulations and standards.
Ergonomics, Inc. 19911997
Southampton, PA
Quality Assurance and Customer Service. Responsible for the quality assurance of the product line. Maintained business quality records including tracking inventory and customer inquiries about quality. Perform calibration of Magnetic Field Strength Meters, Safety Test equipment and Power Analyzers. Answer customer questions/problems on the use of test equipment. Develop computer packages for use by the company using both Windows and Apple computers.
Familiar with the use of safety test equipment such as gas chromatic analyzers, pollution measurement devices, leakage current meters, force gauges, impact hammers as well as laboratory equipment used for calibration. Some examples are: volt meters, scales, comparators, micrometers, etc. Perform acoustical community noise and machinery noise surveys. Participated in an acoustical noise seminar.
1987- 1991
Borden Sauces
Pennsauken, NJ
Quality Control Supervisor. Perform sanitation and safety inspections. Examined process records to verify proper process was followed. Solved process deviations, product problems, investigated consumer complaints. Worked with USDA and FDA Inspectors to maintain compliance with regulatory requirements and insured that Good Manufacturing Practices and Quality Procedures were accomplished. Involved with ingredient specifications and testing procedures. Responsible for product labeling in accordance with FDA regulations
Education
Delaware Valley University
Doylestown, PA
BS in Food Science.
My education includes production, quality control, ingredients and product testing, microbiology, product management, labeling and other requirements for proper food production. My senior project was on aseptic canning.
Penn State University
State College, PA
Certified by the Better Process School in Canning and Retort Operation. This is a certification needed by a company performing thermal processing.
Seminars
Silliker Labs
Intermediate Microbiology Methods
Practical HACCP for Food Processors
HACCP Proficiency Examination
Product Safety
seminar on product safety covering process control and computer products. Standards used in the seminar were IEC 950 and IEC 1010 respectively.
Completed the course requirements and passed a written examination on ISO/IEC Standard 17025:2005.
Completed an EMC, Environmental, Safety, and Wireless Training seminar presented by Washington Labs.
Professional Organizations
Institute of Food Technologists
IEEE
Standards Committees both UL and USA ANI Standards
Personal Information
Married with two children
Upper Southampton Planning Commission member
Boy Scout leader with Troop 400 and son is Eagle Scout
Volunteer at the polls
Southampton Soccer coach for many years both boys and girls
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