Human Resources Resource
Resume:
William Austin Everett
Altamonte Springs, FL 32714
Email: **********@***.***
Professional Summary
Accomplished and knowledgeable professional with experience in the application and administration of multiple facets of management within innovative, culturally diverse and multi-customer environments.
Experience
Consulate Health Care, Maitland, FL April 2014 – March 2017
Regional Director of Human Resources
Provided regional Human Resource support through policy interpretation and direction, consulted on employee relations, disciplinary issues and staff complaints.
Assisted in management of labor costs, including pay practices, bonus/incentive programs, proper staff ratios and employee hours.
Oversaw facility Compensation Administration Plans and prepared proposals to include labor analysis, wage surveys, payroll trend reports, agency usage, vacant positions and the labor report information.
Drove the scheduling process through support and guidance to staffing coordinators on effective use of Company’s Scheduling System; partnered with Payroll Operations Specialist to ensure compliance.
Managed collective bargaining agreements; assisted and guided the recruitment/retention process; provided input in control of the fiscal management of labor expenses.
Provided advice and counsel to facility management regarding appropriate progressive discipline; attended disciplinary meetings when appropriate, and reviewed/approved employee termination requests.
Managed the HR audit process with the HR/Payroll Coordinator to ensure appropriate records are completed and filed; audited the HR records and systems as needed.
Provided consultation on employment laws and federal and state nursing home regulations pertaining to personnel.
Acted as liaison between Risk Management vendor and facilities on workers’ compensation issues.
Partnered with payroll processors to ensure practices are properly implemented and followed at the facility level; and assisted in benefit enrollment and the resolution of benefit issues.
Managed the labor relations function (unionized Centers) through participation in the collective bargaining and grievance/arbitration processes.
Investigated/resolved employee complaints; file responses to Compliance Hot Line calls as directed.
Investigated/responded to state and federal agency charges of discrimination, wage and hour violations and similar employment related issues, working with the VP of HR for final response preparation.
Orlando VA Medical Center, Orlando, FL May 2011 – April 2014
Management Analyst, HRMS (GS-12 from January 2013 to April 2014)
Developed and maintained databases and data systems necessary for projects and department functions, interpret data and develop recommendations based on findings and develop graphs, reports, and presentations of project results.
Analyzed and problem-solved issues with current and planned systems as they relate to the integration and management of human resource data.
Analyzed and evaluated the effectiveness the effectiveness of staffing programs or operations in meeting established goals and objectives.
Identified, analyzed, and interpreted trends or patterns in complex data sets.
Acquired and abstracted primary or secondary data from existing internal or external data sources.
Functioned as the Facilitator and Green Belt for the facility’s HR Collaborative.
Developed internal processes and serve as point-of-contact for Talent Plus.
Performed basic statistical analyses for projects and reports.
Generated and provided analysis of routine and ad hoc reports.
Served as member of the VISN’s Diversity and Inclusion Subcommittee.
Human Resources Staffing Specialist, HRMS (GS-11 from May 2011 to January 2013)
Managed the recruitment and placement, both public and internal (merit promotion), pay administration, performance management and position management activities for assigned block of services within the Orlando VA Medical Center which is primarily compromised of Title 5, Title 38 and Hybrid positions.
Reviewed and interpreted draft regulations, standards or other guides for impact on the recruitment program for a large, multi-mission medical facility.
Interpreted and administered VA HR program and policies, OPM guidelines and regulations in providing internal and external placement, including carrying out special placement activities and providing interpretation and assistance as they relate to multiple human resources functions for positions to be filled.
Determined appropriate rating and ranking selective factors, assisted with the development of crediting plans, facilitated merit promotion panels and issued referral certificates.
Utilized multiple recruitment strategies such as OPM, veteran hiring practices, direct hiring authorities, transfers, re-assignments and re-instatements during the recruitment of “hard-to-fill” positions.
Communicated effectively (both orally and in writing) with various levels of employees and management, advised supervisors and upper level management on a variety of difficult and complex technical issues or problems of a sensitive nature that involve all phases of hiring, merit promotion, priority placement, affirmative employment policies and procedures and related legal and regulatory requirements.
Horizon Bay Retirement Living, Leesburg, FL May 2010 – April 2011
Director of Human Resources
Conducted coaching and training with line managers to properly apply human resource policies and procedures within the system with business objectives.
Focused on recruitment of executive level, department heads, professional staff, nurses, therapists, and line staff and coordinated preliminary screening as needed.
Conducted employee relations coaching, counseling, and exit interviewing; assisted in complaint investigations and prepared unemployment claims, as needed.
Participated on an organization-wide HR workgroup to review and update company’s HR Policy and Procedure Manual, resulting in a more clear, concise and consistent format in the administration of HR functions and duties.
Provided general human resource assistance to management personnel with executive level recruiting programs, line staff recruiting, the selection and staffing process, performance management programs, and compensation and benefits projects.
Prepared information and input and ensured compliance to the approved salary budget.
Analyzed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of the organization's personnel policies and practices.
Established short and long term objectives designed to meet program expectations and priorities.
Planned and implemented operational budget for the HR department.
Analyzed monthly department budgeting and accounting reports to maintain expenditure controls.
Revised and implemented New Employee Orientation program, resulting in a signficant decrease in attrition among new hires.
Terra Vista Rehabilitation and Health Center, Orlando, FL July 2009 – January 2010
Administrator-In-Training
Assisted department heads in the general supervision of personnel within the assigned department during each rotation and achieved a level of competency in the oversight of all departments of the facility.
Attended care plans during the rotation in Nursing, Social Services, Dietary and Activities departments to understand the key role each department plays in resident care.
Planned and conducted new employee orientation to foster positive attitude toward organizational objectives.
With Administrator and Director of Nursing approval, developed and implemented interviewing and selection processes resulting in an increase in hiring and retention of highly qualified nursing staff.
JPMorgan Chase Card Services, Lake Mary, FL June 2006 – May 2009
Talent Acquisition Recruiter
Planned and developed the recruitment lifecycle while providing the highest level of recruitment and consultation services to hiring managers by delivering a well-qualified and diverse pool of internal and external applicants.
Partnered with hiring managers to understand the need, requirement and expectation of vacant positions.
Utilized validated assessment tools and behavioral based interviewing to identify and select qualified candidates.
Presented viable candidates to hiring managers with written summary of job qualifications and experience.
Implemented sourcing strategies which yielded significant cost savings for advertising and recruiting expenses.
Provided support for long and short-term, cost-effective recruitment strategies to develop specific marketing plans for the recruitment of exempt and senior level positions, working in partnership with Hiring Managers, Human Resources generalists and Line of Business staffing colleagues across the National Staffing Network.
Education
Master of Science, Organizational Leadership. Palm Beach Atlantic University. May 2015
Master of Science, Human Resource Management. Troy University. May 2000
Bachelor of Science, Health Services Management. Norfolk State University. July 1998
Additional Certifications/Trainings
The Internal Investigations Certificate Program. January 2014
Public Notary. State of Florida. December 2013
Lean Six Sigma Green Belt Certification. March 2013
Applicant Tracking Systems
iCIMS, Taleo, BrassRing, PeopleSoft
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