**** ******** *** #**** • ATLANTA, GA *****

PHONE 404-***-**** • E-MAIL aczvvb@r.postjobfree.com

CARLA T. BROUGHTON

PROFESSIONAL PROFILE

Highly organized analytical professional with superior goal setting, decision-making, and problem solving skills. Extensive experience in delivering client focused solutions, project coordination and training based on specific client needs. Solid reputation for having positive impact on both internal and external support and overall productivity. Keeps pace with changes in various industries and evolving needs. Strong ability to identify, develop and sustain a network of people and other resources for tasks. Able to execute strategic initiatives in a methodical approach.

PROFESSIONAL EXPERIENCE

March 2015 - Present (contract) General Electric, Power & Water – Atlanta, GA

Technical Sales Application Support Specialist (Contractor)

Provide ongoing support to the Monitoring Software & Analytics (MSA) project management team of engineers by completing and processing new sales opportunities and contract renewal follow-ups

Read and interpret MSA services contractual information received from sales team, Monitoring & Diagnostics team and Sales Executives

Engaged with international and US customers’ regarding GE latest offerings by leading sales presentations via webex.

Assist with scheduling of and keeping engineers calendars up to date with travel arrangements and meetings.

Created and prepared purchase orders and quotes for respective customers and ensure orders are properly communicated

Research and write PowerPoint presentations and materials concerning the nature and purpose of the MSA team and its proposal initiatives, projects, and items of concern to internal departments

Research existing agreements and programs for department reporting and internal requirements and assists in resolving post-contract modification requests, inquiries, and data management

Reject and/or move forward with MSA contracts and proposals

Review RFP’s, contracts, customer purchase orders and change orders for contract compliance

June 2012 – February 2015

Sr. Purchasing /Logistics Specialist Consolidated Container- Atlanta, GA

Effectively managed inbound and outbound customer shipment request received via email or phone.

Partnered with production and warehouse personnel to coordinate customer orders from within warehouse

through communicating with suppliers, vendors and transportation carriers and managing inventory on daily basis by pulling reports.

Assist with purchasing & pricing of raw materials from suppliers for ie: hdpe natural, hdpe mixed color, PET Bales, regrind materials, and purge, for inbound products by participating in bid request.

Entered purchase orders and sales order entry for raw materials, finished goods, and sample order shipments via JD

Edwards.

Responsible for maintaining CRM updated with pricing, contact info, etc via Microsoft Dynamics and sending updated cost analysis reports to VP of sales.

Maintained item number changes and prices within JDE.

Acquired competitive quotes for bulk, ocean freight, van and LTL shipping by negotiated freight rates with carriers for

In-bound and outbound freight request.

Scheduled and actively managed freight for inbound and outbound shipments for raw and finished goods for international freight and local freight which included completing IMR and customs doc forms.

Generated and distributed monthly customer required reports (inventory, volume, pricing etc.)

Assisted with Credit Memos when needed and BOL request.

Daily kept record of updated excel spreadsheets with fuel updates, invoice tracker log, and adjustment

requests.

January 2005 – April 2010 Esquire Solution – Atlanta, GA

Billing Specialist

Edited, prepared, and processed attorney invoices accurately while partnering with the billing court reporter to ensure a smooth process.

Assisted with month end processing.

Performed time and expense transfers and edits.

Allocated unapplied funds, and performed write-offs and cancellations.

Ensure accuracy of work product to determine appropriate bill formats, meet ethical standards, manage client billing requirements and understood fee arrangements.

Prepared bills for electronic processing and maintained e-billing status information in ARCS 2G.

Troubleshoot issues and coordinated necessary matter changes by recommending process improvements.

Assisted with e-billing submission, utilizing electronic billing knowledge to ensure that clients received electronic invoices in an accurate and timely manner.

Also worked closely with court reporters, managers and attorneys to resolve any issues which may prevent successful submission and collection of invoices.

February 2002 – January 2005 Inovis – Atlanta, GA

Sales Operations Administrator

Followed up with customers with license keys for TLW, TLi, TLE, XML, Catalyst, and Seagull on a daily basis

Requested sales specific information via email, inbound sales calls, Internet for Production, Test & Development, Disaster & Recovery systems

Processed sales software orders within SAP order entry system by facilitating a smooth hand off to Distribution and for an on time order fulfillment

Drafted and reviewed various contract types including NDA's, software licensing, professional services, maintenance agreements and hardware

Analyzed contract performance requirements, special provisions, and terms and conditions to ensure compliance with law, regulations, corporate policy and procedures

Created no charge software contracts for customers changing hardware systems ensuring accurate licensing data within our order management systems

March 1999 – January 2002 HCA Shared Services – Norcross, GA

Support Services

Handled all vendor correspondence via phone or by email.

Prepared all invoices, reviewed for discounts and verified purchase order dollars and quantity amounts utilizing two-way or three-way matching processes: invoice, purchase order and receiver method.

Prepared non-inventory purchase order requisitions.

Researched and resolved problems associated with processing of invoices and purchase orders in a timely frame.

EDUCATION

Oracle Certified-Guru Software Services- Main course of study included learning how to write stored procedures in the database in both Java and PL/SQL. Ran SQL statements and SQL scripts, edited and debugged PL/SQL statements.

ADDITIONAL SKILLS & COMPETENCIES

Microsoft Office Suite

SalesForce

Concur

CRM

WebEx

SAP

SharePoint

Secure Content Locker

GoToMeeting

JDEdwards

Elite Enterprise

PeopleSoft

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