Test Lead, Team management, Testing, Defect management

Revathi Sri B.A

Email: **************@*****.*** Phone: 647-***-****

Objective:

To associate with a dynamic and progressive organization, wherein I get the opportunity to work efficiently and thereby contribute to the growth of the organization and progress of my career.

Professional Summary

10 years of professional experience in Manual Testing with in-depth knowledge and expertise in Software Testing Life Cycle (STLC) and Defect Life cycle.

Extensive experience in various types of software testing methodologies, which includes Black Box Testing, White Box Testing, Functional Testing, System Integration Testing, Functional Integration Testing, Data Migration Testing, Regression Testing, Exploratory Testing, End to End Testing, User Acceptance Testing.

Proven ability in executing the Requirements Analysis, Test Strategy Planning, Effort Estimation, Task/ Schedule Management, Test Data Management, Defect Management and Status Reporting etc.

Creating and Executing the Test Cases and Test Plans according to the business requirements and maintaining the Requirements Traceability Matrix (RTM).

Creating Daily & Weekly reports during planning and execution phase.

In depth knowledge and expertise on defect analysis, defect reporting, defect tracking and defect prevention activities using tools like HP QC, Clear Quest, HP ALM.

Highly capable in leading & managing the onshore and offshore teams, conducting workshops to share the business ideas, defects and issues with the stake holders, vendors and development teams.

Excellent Client and Stakeholder management skills.

Effective team player with excellent leadership qualities.

Flexible to work in challenging environments and handle multiple tasks to meet deadlines.

Strong analytical, problem solving and communication skills.

Create templates and reusable artifacts that help achieve better quality and processes.

Technical Skills:

Web Languages

HTML, Unix, Mainframe (Basics)

Tools Used

ALM (Quality Center), Mercury Quality Centre, Clear Quest, Test Track Pro, JIRA, TFS, Webservicestudio, SOAP UI, Data Stage (Designer and Director), Microsoft Visual Source Safe, QTP, Web load, PVCS, PUTTY, TOAD, SQL Developer, Test Rail

Programming Languages

C, C++, Visual Basic (Basics)

Database

Oracle, My SQL, Teradata, DB2, SQL Server

Operating System

Windows, Unix, Mainframe

Professional Experience (Dec 2006 - Till Date):

Project Name

Photo Studio & International Billing

Client

Holt Renfrew

Domain

Retail

Role

Senior QA Consultant

Duration

May 2016 till date

Work Location

Toronto, Canada

Tools Used

Test Rail, JIRA,DB2, POM (Purchase Order Management), SOAP UI, Access db, SQL developer for Oracle

Team Size

4 QA, 1 Project Manager

Project Description

This project is to enhance the Holt Website to Support International Billing, PayPal Transactions and to automate the Photo Studio SKU allocation process

Responsibilities

Analyzing and Understanding the Functional Requirements

Estimating the effort for testing

Test Scenario / Test Case Creation for functional and Integration testing

Reviewing test cases prepared by peers

Test data setup and Executing the test cases

Defect logging and tracking

Retesting the defects

Creating Daily status report

Daily Scrum meeting to appraise the progress

Project Name

PharmaClik Rx Hot fix Train

Client

McKesson

Domain

Pharmacy

Role

Senior QA Analyst

Duration

January 2016 to April 2016

Work Location

Toronto, Canada

Tools Used

ALM (Application Lifecycle Management), JIRA, Sybase, Confluence

Team Size

2 QA, 1 Product Owner, 1 Scrum Master, 1 Project Manager

Project Description

This project is to fix the critical defects in PharmaClik Rx application, which are raised as tickets in JIRA. This is an agile project with 2 week iterations. Each iteration includes a set of selected defects/tickets.

Responsibilities

Reviewing the tickets and analysing the impacted modules to determine the scope of testing.

Estimating the effort for testing

Identifying and creating test cases

Setting up test data

Setting up the environment for testing

Planning and executing the test cases

Package testing and Regression testing

Used ALM for executing and tracking the defects

Used JIRA for updating retest details in tickets

Test Results walkthrough with the Stakeholders

Daily Scrum meeting to appraise the progress

Interacting with Development Team to troubleshoot and resolve issues

Creating bi-weekly report

Create End of Release report (final) after the hot fix is deployed in the pilot environment

Project Name

Delta 15.1

Client

Shoppers Drug Mart

Domain

Pharmacy

Role

Technical Test Lead

Duration

January 2015 to December 2015

Work Location

Toronto, Canada

Tools Used

ALM (Application Lifecycle Management), DB2

Team Size

1 Onsite + 4 offshore Testers, 1 Project Manager

Project Description

Delta is a Pharmacy application, where the prescription provided by the patient passes through various phases of verification and validation before a drug is dispatched to the patient (from Rx Intake till Counselling). This application is also used to process multiple prescriptions in a batch. Delta is integrated with inventory and point of sale systems like MMS, eRX, ePOS, central systems. As part of integration testing we will be validating the interaction between these systems.

Responsibilities

Analyzing and Understanding the Business Requirements. Working closely with Business and Business Analyst to identify any requirement gap

Creating Test documents like Test Plan, Test Strategy and Test Results

Effort estimation for Testing

Test scenario identification for system and Integration testing

Test Planning and Test case Preparation

Reviewing test cases prepared by peers

Working with infrastructure team to setup the test environment

Test data setup and Executing the test cases

Defect logging and tracking

Test Results walkthrough with the Stakeholders

Retesting the defects

CR (Change Request) testing

Preparing Application Appreciation documents

Interacting with Development Team to troubleshoot and resolve issues

Involved in Defect Triage meetings along with Business & Dev team

Creating Daily status report and Weekly report

Conducting KM (Knowledge Management) Sessions for offshore team

Project Name

Keurig 2.0

Client

Green Mountain Coffee Roaster (GMCR)

Domain

Retail

Role

Technical Test Lead

Duration

April 2014 to December 2014

Work Location

Chennai, India

Tools Used

Quality Center, SQL developer for Oracle, Soap UI, TFS

Team Size

1 Onsite + 5 offshore Testers, 1 Project Manager

Description

GMCR is one of the leading coffee retailers in US. The E-commerce application used by the GMCR clients is being upgraded from .NET to Hybris technology. This release also had some enhancements to the existing applications (.NET)

Responsibilities

Leading a team of 4 at offshore

Understanding the Business Requirements

Creating Test Strategy and Test Plan

Identifying Test scenarios

Test Case preparation

Reviewing peers test cases

Test data setup

Executing the test cases

Defect logging

Retesting the defects

Mentoring the new members of the team in understanding the business

Acted as Configuration Controller and handled Defect Prevention activities

Creating Daily status report and Weekly report

Performing Pre - Production validation along with Business users

Interacting with onsite coordinator for query clarification

Project Name

Equipment Health Monitoring System (EHMS)

Client

Canadian Pacific

Domain

Transportation & Logistics

Role

Technical Test Lead

Duration

From Dec 2010 to March 2014

Work Location

Calgary, Canada

Tools Used

ALM Quality Center, Teradata, SQL developer for Oracle

Team Size

2 Onsite + 12 offshore Testers, 1 Project Manager

Description

Equipment Health Monitoring System is an application that takes the feed from wayside detectors and generates alerts related to the health of the train equipment. These alerts are in turn sent to other downstream applications which decide whether to stop the train or not depending upon the alert level. There are various types of detectors that are stationed at all CP owned tracks which record information about the trains which pass through it. As of date Canadian pacific railways have HBD, WILD, FACTIS and TADS detectors. As part of Integration testing these alerts are verified in CIM, CTC, RTC systems

Responsibilities

Leading both onshore and offshore teams

Analyzing the Business Requirements. Working closely with Business and Business Analyst to identify any requirement gap

Creating Test documents like Test Plan, Test Strategy and Test Results

Test scenario identification for system, Integration and UAT testing

Effort estimation for Testing

Test Planning and preparing test cases

Reviewing peer’s test plan and test cases

Test data setup and Executing test cases (including System test cases, Integration test cases and UAT test cases)

Interacting with Development Team to debug and resolve issues

Defect logging and tracking

Test Results walkthrough with the stakeholders

Defect Retesting and Regression testing

Involved in Defect meeting to triage the defects

Preparing Application Knowledge Management documents

Creating Daily status report and Weekly report, that includes Defect Report and Testing Summary Report

ASR testing (Change Request testing)

Mentoring the offshore team in understanding the requirements and the test process

Performing Pre-Production validation along with the Business users

Trained, mentored and lead the CP in-house team during the transition phase

Providing updates during the daily scrum in Agile projects

Project Name

Electronic Track Inspection (ETI)

Client

Canadian Pacific

Domain

Transportation & Logistics

Role

Test Analyst

Duration

March 2010 to November 2010

Work Location

Chennai, India

Tools Used

Quality Center, Toad

Team Size

1 Onsite + 3 offshore Testers, 1 Project Manager

Description

Electronic Track inspection in CPR is a web based application. It is used to schedule the inspections and track the status of the inspections. There are different level of users to perform these inspections

Responsibilities

Leading a team of 2 at offshore

Analyzing and Understanding the Business Requirements

Creating Test documents like Test Plan, Test Strategy and Test Results

Test scenario identification

Test Planning and preparing test cases

Test data setup

Executing the test cases

Defect logging,tracking and retesting

Creating Daily status report and Weekly reports

Coordinating with Onsite lead for issue clarification

Project Name

BCR Wave 2

Client

GAP, United States

Domain

Retail

Role

Test Analyst

Duration

May 2009 to Feb 2010

Work Location

Hyderabad, India

Tools Used

TOAD for Oracle, My SQL, DB2, Teradata, Data Stage (Designer and Director), Mainframe

Team Size

4 Onsite + 10 offshore Testers, 1 Project Manager

Description

The Gap, Inc (Gap) is a specialty retailer, engaged in providing a wide range of casual apparel, accessories, and personal care products for men, women and children. The company markets its products under the brand name Gap, Old Navy, Gap Kids, baby Gap, Gap Body, Banana Republic and Piper lime. Testing involved system and integration testing of the interfaces which generates the xml for the different brands at different levels of hierarchy

Responsibilities

Analyzing and Understanding the Business Requirements

Creating Test documents like Test Plan, Test Strategy and Test Results

Identifying Test scenarios

Test Planning and preparing test cases

Reviewing peer’s test cases

Test data setup

Executing test cases (including system and integration testing)

Defect logging, tracking and Retesting

Interacting with Development Team to debug and resolve issues

Acted as Configuration Controller and handled Defect Prevention activities

Creating Weekly Status reports

Coordinating with Onsite team for query resolution

Project Name

Nectar

Client

Loyalty Management Group, United Kingdom

Domain

Retail

Role

Test Analyst

Duration

May 2008 to April 2009

Work Location

Chennai, India

Tools Used

TOAD for Oracle, Test Track Pro, Web Service Studio, SOAP UI

Team Size

1 Onsite + 4 offshore Testers, 1 Project Manager

Description

Nectar is an Incentive based marketing programmes which promotes and drives new business to companies. They have tie up with several participating service-based companies covering different sectors like food, retail, travel etc, to award points for the users who have registered in the programme. Also some partners provide redemption service for the users to spend their points in exchange of goods. Testing involved Functional testing of Web applications and Batches which involves in the generation of points details, points awarded and redeemed by the user for every partner. Also it includes the testing of XMLs which is generated at the times of Real time Redemptions

Responsibilities

Understanding the Business Requirements

Identifying Test scenario

Preparing test cases

Test data setup

Executing Test cases

Defect logging and tracking

Conducted Knowledge sharing session among the team on a monthly basis

Creating Daily status reports

Coordinating with onsite and dev team

Project Name

FeB (Fidelity e-Business)

Client

Fidelity Investments, United States

Domain

Banking

Role

Test Engineer

Duration

July 2007 to April 2008

Work Location

Bangalore, India

Tools Used

Clear Quest, SQL Developer

Team Size

1 Onsite + 5 offshore Testers, 1 Project Manager

Description

Streetscape is Fidelity's institutional online brokerage platform which offers a single point of access to: real-time market data, news and research; account management tools; and business-building solutions. It also gives the dealers/brokers the ability to buy and sell financial products through a variety of channels including browsers and PC Installable. Testing involved manual functionality testing of Streetscape and a host of related products for each monthly release that comprises of enhancements/change requests and major requirement changes

Responsibilities

Understanding the Business Requirements

Identifying the Test scenarios

Preparing test cases

Test data setup

Test case execution

Defect logging and tracking

Creating Daily Status report

Project Name

EPC (Education Publishing Centre)

Client

Harcourt

Domain

Transportation and Services

Role

Junior Test Engineer

Duration

Feb 2007 to June 2007

Work Location

Bangalore, India

Tools Used

Quality Centre

Team Size

1 Onsite + 4 offshore Testers, 1 Project Manager

Description

EPC is an online web based application that provides different courses for all the age groups. There are many modules based on the type of the user and age group. User can access this web site and login to the application and select the course to access the data. On completion of the course the user have to take a test. Results of this test will be published immediately upon completion. Testing involved Manual functionality testing and Regression testing for release of every module.

Responsibilities

Understanding the Business Requirements

Test case execution

Defect logging and tracking

Interacting with Development Team to resolve issues

Accomplishments:

•Shooting Star Award from Shoppers Drug Mart for the contribution to Delta 15 project (RSS module release)

•Traction Award from Canadian Pacific Railway for the contribution to the EHMS Application.

•Multiple appreciations from GAP team for the contribution to the projects.

Most Valuable Player Award from Infosys Limited at the unit level for my contribution towards multiple projects.

Star of the Month award for the best fresher in unit level.

Awarded the title “KM Anchor” for managing KM sessions in offshore

Education:

•Master of Science (Information Technology) from University of Madras (Distance Education),Chennai, India

•Bachelor of Science from Ethiraj College, Chennai, India

•Trained from Infosys Limited, Bhubaneswar, India (Dec 2006-Feb 2007)

Certifications:

•Infosys certifications on Railroad, Freight, Logistics and Banking.

•Infosys certification on Software testing lifecycle.

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