Signe Anne Orlow

* ******** *****

Chicopee, MA *1013

Cell: 413-***-****

aczvuj@r.postjobfree.com

Objective: To apply highly diverse professional experience in Administration and Accounting, Customer Service, Marketing, Management and Operations, and Sales, contributing as an integral supporting team member in a fast paced, exciting organization by utilizing my entrepreneurial, independent, and creative spirit combined with business savvy.

Professional Qualities:

Strong interpersonal communication skills, written and verbal, organizational and computer skills

Motivated, dedicated, committed to excellence, strong work ethic

Effectively manage and coordinate simultaneous projects successfully, prioritizing multiple tasks with responsible judgment in a fast paced, dynamic environment

Ability to address tasks with an innovative, pragmatic, and diplomatic approach combined with sound business acumen and attention to detail, accuracy, and thoroughness

Meet challenges with an open mind and an optimistic, flexible, and creative response

Act as the liaison between Senior Executives, clients, and colleagues at all organizational levels to facilitate productivity and accomplish objectives in a collaborative effort, with a profound focus on customer support, satisfaction, and resolution of issues

Administrative Skills:

Effectively navigate Internet, ability to quickly learn and promote use of new technologies

Creation and maintenance of financial spreadsheets; presentation and meeting preparation; creation of proposals, calendar and event planning; travel arrangements

Expertise in addressing administrative, operational, support, and technical aspects of business issues

Comprehensive experience, skills, and knowledge in organizational policies, procedures, and practices

Facilitate in management, coordination of resources, and operational flow

Software and Application Skills:

Completed QuickBooks Pro 2017 Certification Training

Microsoft Office – Word, Excel, Powerpoint, Outlook

Property Management – MRI, Yardi, Timberline, Sage

ACT, Goldmine, Siebel, Bookings Plus, Twin Oaks, Krowd

Financial and ERP Manufacturing Business applications – have conducted training seminars, performed demonstrations, and used Oracle, pc based and several proprietary systems

Education:

Wellesley College Wellesley, MA

B.A. in Political Science with additional Liberal Arts, focus on Mathematics and Economics

Employment History:

Administration and Accounting:

Eva Enterprises LLC Holyoke, MA

Office Manager/Bookkeeper 2016 - 2017

Recorded all financial transactions, including purchases, sales, receipts and payments, posted to accounting journals/QuickBooks software and reconciled to ensure their accuracy for 5 companies, all separate entities

Accounts Payable, Accounts Receivable, Banking, Payroll, basic Trial Balance and Clerical

Processed all A/P with Project/Job assignments and Budgets, resulting in exact P & L reporting for all 5 companies by job

Maintain independent contractor files, W-9’s, Certificates of Insurance, and 1099 Y/E processing

Ensure all office insurance is current: liability, Worker’s Compensation, prepare WC/payroll audit

South Middlesex Opportunity Council - $85M Non Profit Organization Framingham, MA

Accounts Payable Administrator for Housing Business Office 2014 - 2015

Responsible for accurate and timely processing of all accounts payable transactions for all Housing locations including Housing headquarters

Tracked and trended various expenses related to Housing operations by cost center and G/L account code

Cross trained to manage Accounts Receivable, rent collection, and maintenance requests, Business Office operations

Project management for Development Team, contractual agreements with specified vendors, budgets, and expenses

Processed biweekly time sheets for Housing Division, verified and delivered to Administration, distributed checks

South Middlesex Opportunity Council Framingham, MA

Administrator - Ready, Willing, and Able Division, Temporary Labor Workforce 2013 - 2014

Implemented QuickBooks to manage temporary workforce, timesheets, and billing for 170 properties and 70 employees

Tracked hourly time by employee, skill, and hourly rate by location to produce bi-weekly timesheets for payroll

Generated invoices monthly for intracompany chargebacks to properties for labor and expenses, track A/R and payments

Dispatched employees daily to properties by priority for maintenance, turnovers, and yardwork according to work orders outstanding, tracking progress, and completing work orders

Sales, Marketing, and Administration for Accounting, Distribution, and Manufacturing Software:

Nitorum Corporation . Norwalk, CT

New England District Manager 2000 - 2001

Built relationships with Fortune 500 financial and high-tech companies, nurtured New England territory from remote home office, coordinated with headquarters in Connecticut

Sold Web based resource allocation solution for engaging and paying Contract Professional Service companies with expenses greater than $100M in IT

Controlled all aspects of New England operations, accounting, scheduling, and reporting

ORACLE Systems Group Lexington, MA

Senior Sales Representative 1989 – 1993, 1997 - 2000

Sold Oracle Application Systems for Accounting, Distribution, Assemble to Order, Manufacturing, and Customer Service and database tools targeted toward companies under $250M in the financial and high-tech arenas

Cultivated Greater Boston territory as well as Maine, New Hampshire, and Vermont

Collaborated with Oracle Territory Managers and Consultants on strategies, events, schedules, and resources for lead generation, demonstrations, contract negotiations, and implementation

Achieved 105% - 170% of $1.2M quota in 1997, 1998, and 1999, largest deal resulting in a $3M international contract, 4 deals over $1M each

Business Owner:

The Signe Effect Personal Services Westborough, MA

Sole Proprietor 2009-2012

Offered a wide variety of personal services to busy families, single professionals and elderly or rehabilitating people

Event planning – guest lists, invitations, RSVP’s, decorations, menu, caterers, entertainers for all social events

Organized financial and administrative office space and paperwork, filed, sorted, cleaned, decluttered, and reconfigured

Home redecorating, personal shopping, or gift baskets for any occasion

Property Management:

Stonegate Apartments aka Fairfield Properties Marlborough, MA

Assistant Manager/Marketing Manager/ Leasing Manager 2006 - 2009

Managed all Marketing, Outreach, Internet, Advertising, and Resident Retention event planning

Established Strategic Alliance network of cross marketing relationships with local businesses

Maintained visibility and participated in Corridor Nine Chamber of Commerce and Marlborough COC events

Planned and executed monthly Resident Events with historically popular attendance, creative and interesting themes and activities to promote resident retention through community bonding and sense of belonging with their neighbors

General administration of the property and all related management functions, including coordinating leasing efforts, promoting lease renewals, resident relations, and team building for 212 unit residential apartment community

Complete Sales Cycle from initial inquiry, through Property tour, File approval, Lease execution, and Move-in

Edgewater Properties Framingham, MA

Office Manager/Leasing Consultant/Administrator 2003 – 2006

Administered leases and managed property for 300 unit residential apartment community, competitive marketing

Responsible for all accounting and reporting tasks: application of cash receipts, collection on delinquencies, processed Purchase Orders, researched open AP Invoices, GL allocation, reconciled and paid utility bills, inventoried and ordered office supplies, performed computer system maintenance

Fielded and directed maintenance calls, resolved resident issues, negotiated lease renewals

Restaurants:

Olive Garden W. Springfield, MA

To Go Specialist and Host March – August 2016

Panera Bread Westborough, MA

Bakery-Café Customer Service Associate 2011-2012

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