JOHANNA (OLSSON) NESBITT

**** **** *** **** *********, Atlanta, GA 30316

+44 (0-770*-***-***

aczvty@r.postjobfree.com

linkedin.com/in/johanna-nesbitt-a4b18b48

MASTER OF SCIENCE

Medical information • Research • Health Services • Consumer relations EDUCATION

2015 – 2016 Newcastle University, Newcastle Upon Tyne: Foundations in Clinical and Forensic Psychology

(MSc)

2011 – 2014 Durham University, Durham: Psychology (Applied) (BSc) Final Grade: 2:1

2003 – 2007 Olympiaskolan, Helsingborg, Sweden

Upper Secondary School (High School equivalent) - Natural Science Programme EMPLOYMENT HISTORY

December 2014 – current – Senior Multilingual Medical Information Officer – ProPharma Group

Communicating medical and safety information to external customers, primarily healthcare professionals and patients on contracted products in response to unsolicited requests for information verbally and/or in writing.

Detailed understanding of pharmacokinetics, pharmacodynamics and pharmacology of various pharmacological products including those used for the treatment of psychiatric disorders.

Documenting and reporting adverse events and product quality complaints to relevant pharmacovigilance contacts.

Conducting searches of published medical literature review and accurately summarize the literature into standard response letters.

March 2015 – April-2016 – Healthcare assistant – Tees, Esk and Wear Valleys NHS Foundation Trust.

Perfecting and utilising interpersonal skills with a range of vulnerable and challenging service users and their families/carers.

Taking responsibility for own duties and activities in order to facilitate the implementation of work plans.

Working and cooperating as part of a multi-disciplinary team.

Ability to maintain the safety, privacy and dignity of service users.

Patient assessment and observation

Record keeping

Use of safe physical interventions in the management of violence and aggression.

Overcoming barriers

November 2015 – November 2016 – Volunteer Research Assistant – Tees, Esk and Wear Valleys NHS Foundation Trust.

Working under the supervision of a consultant clinical psychologist in order to improve the delivery of psychological services across a number of community adult mental health teams

Conducting Literature reviews

Assisting a local Dialectical Behavior Therapy (DBT) Consult in service improvement.

Including a 2-day basic skills and awareness training in DBT as well as a 2-day certified DBT Master- class course to improve DBT business reporting, model adherence, problem solving and delivery. June 2012 – January 2017 – Helpline Volunteer – Tyneside Rape Crisis Centre

Supporting survivors of sexual violence and knowledge of mental health issues often suffered by these such as PTSD, suicidal ideations and self-harm behaviours.

Utilising counselling skills over the phone

Great understanding of diversity and barriers to accessing treatment

Signposting to other services when appropriate

June 2013 – August 2013 – Summer job - Psychiatric healthcare assistant - Helsingborgs Lasarrett

Cooperating with doctors, nurses and other support workers to create and carry out care plans for patients.

Provision of regular one to one patient support.

General observation of patients in order to ensure patients’ wellbeing and reporting any changes in daily progress meetings to doctors and nurses and updating patient files. March 2008 – June 2011 –Service operations administrator – Consumer Relations – Procter and Gamble, United Kingdom

Telephone, e-mail and letter communications with consumers in the UK, ROI and Sweden relating to their experience with P&G products.

Various special projects skills such as collating, analysing and reporting consumer feedback, providing technical training and support, overhaul of knowledge database content.

Use of online database and Microsoft Office extensively. 2002 – 2007 – Summer Job – Receptionist – Olympiakliniken

Booking in patients, answering the phone and sorting mail and faxes and maintaining confidentiality at a family doctors’ office.

Part time 2004 – 2005 – Ten Pin Bowling Youth Instructor – Young Bowlers

Overseeing and training children with and without learning difficulties. OTHER SKILLS

Confident user of Microsoft Office applications including Access databases

Data analysis using SPSS

Full EU driving license

Native Swedish speaker

Academic level fluency in written and spoken English REFERENCES

Available upon request

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