Information Engineering

REKHA KUNTAMUKKALA

** ****** ** **** ********, Apt 423, West New York, NJ 07093 • **********@*****.*** • +1-703-***-**** PROFILE • With more than 3 years of work experience in Pega PRPC, have been working as a Certified Software Engineering Analyst at Accenture.

• Related skillset in Core Java, DB2 and SQL

• Have been working on several Pega projects with complete software development life cycle starting from requirements gathering and analysis, design, estimation, development, testing, deployment, production and warranty support.

• Have coordinated requirements and business processes with supervisors/clients and other stakeholders.

• Involved in projects related to Business Intelligence tools and RSA encryption techniques WORK EXPERIENCE

ACCENTURE – SOFTWARE ENGINEERING ANALYST (June 2013 – Current) I have been working as a Pega Application Developer at Accenture Technology Solutions on the Pega PRPC Versions 5.4, 6.2 and 7.1.

QBE Insurance (June 2013 – Feb 2016)

Accenture supports QBE by delivering IT services to Australia from India’s delivery centers. As a part of the contract, it requires a management team - global delivery leads that manage outsourced business units of QBE. QBE Insurance Applications deal with Underwriting Operations and Claims. These applications are built mainly for Quotes, Policies and Claims administration purposes and provide front-end to various levels of users including underwriters, managers, system administrators and users. PEGA plays a vital role as a front-end system in several QBE Applications. The following are summary of my duties:

Elicit requirements during interviews, document analysis, requirements workshops, business process descriptions, scenarios, business analysis and workflow analysis.

Evaluate critical information gathered from multiple sources, reconcile conflicts and decompose high-level information into details.

Extract low-level information to a general understanding and distinguish user requests from the underlying true needs by gaining the trust of the Business Users.

Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the artifacts as needed.

Communicate with supervisors/leads/client and other stakeholders, about involvement, inputs and status on issues/system-health/break fixes/risks and upcoming events.

Improve and execute key change management, release management and other process areas.

Training (onshore/offshore) technical/functional knowledge on a weekly basis and gathering various new ideas if any.

Coordination with other teams/systems.

Issues/risks identification and resolution of observed/reported issues to avoid any kind of slippages in the quality and delivery.

Asset and Innovation (May 2016 – Current)

Pega Asset and Innovation team is a major development center for Pega PRPC in Accenture. This team is mainly responsible for building customized Applications in Pega for several clients as and when required, which ultimately helps in much improved higher performance of various Pega Applications. Have worked on the implementation of the Impact Analysis tool in Pega PRPC 7.1.2 Version, which has been developed to provide a thorough impact analysis of various rules when there is any change in any of the functionalities of the Pega Application. Have worked on the implementation of the Dead Rule Detector (DRD),that has been mainly developed to identify the dead rules in Pega Applications for faster and efficient performance. ACADEMIC PROJECTS

RSA ENCRYPTION TECHNIQUE USING DIOPHANTINE EQUATION (Jan 2013 – May 2013) Developed a framework for RSA technique which is a public key cryptography technique based on the original RSA. An algorithm has been proposed which is more secure and efficient than existing techniques where access control, confidentiality and authentication are not compromised. The proposed new algorithm investigated a novel computational problem and its applications to public-key cryptography. The results of this scheme were computationally comparable to RSA and provably secure and effective under appropriate assumptions in the standard model

CIBER INTERNATIONAL CORPORATION (INC) (Aug 2012 –Dec 2012) SAP Business Intelligence & Business Objects Reporting The main aim of this SAP BI BO project is to develop an effective reporting system through a tailored data mart that holds the data needed to develop highly interactive sales reports and enable the users to analyze the data in standardized views which are currently not available in other source systems. I have created around 10 complex Dash boards, WEBI reports and other types of reports for the client PHILIPS which has met its business needs for various departments. INDIAN SPACE RESEARCH ORGANIZATION (ISRO) (July 2012 – Aug 2012) In-plant training on COSPAS-SARSAT system.

The International Cospas-Sarsat Program is a satellite-based search and rescue (SAR) distress alert detection and information distribution system, best known for detecting and locating emergency beacons activated by aircraft, ships and backcountry hikers in distress. Training comprised of an in-depth analysis of COSPAS-SARSAT system and submission of a report on the internal working and architecture of the system. EDUCATION M.S. in Software Engineering (July 2009 - May 2013) VIT University, Vellore, India

CGPA – 9.13/10

TECHNICAL SKILLS Programming Languages: Core Java, C, C++ Database: MySQL, SQL, Oracle

Tools: PL/SQL Developer, PEGA PRPC v5.4, 6.2, 7.1

Version Control: Tortoise SVN

IDE: Eclipse

ACCOMPLISHMENTS - Instant Karma Award for delivering consistent quality work in spite of the difficult deadlines.

- Significant Delivery Contribution Award for working on the challenges to avoid risk of delivery to the client.

- Received recognition for proactively influencing changes in the system for reducing the incident count for maintenance team from 150 to 20 and for bringing the system to a stable state.

- Received recognition thrice on yearly basis for ensuring prompt and quality delivery to the client.

CERTIFICATIONS Certified Senior System Architect in Pega (PRPC v6.2)

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