Project Management Engineer

Matthew Zabowski

*** **** ******, ********** ** 15201

Home: 412-***-**** - *.********@*****.***

Summary

Nine years experience developing, implementing and managing complex projects within time and budgetary

constraints. An organized, detail orientated and conscientious self-starter able to prioritize and strategize

effectively to accomplish multiple tasks while staying calm under pressure. Highly skilled listener and

communicator, able to assess client needs and convey necessary information with clarity and enthusiasm.

Computer Skills Include: MS WORD, MS EXCEL, MS POWERPOINT, MS ACCESS, MS PROJECT, VISIO and

AUTO CAD renderings

Highlights

Knowledgeable of quality control standards

Dedication to product quality Organized

Customer relations specialist Unsurpassed work ethic

Project development and lifecycle Natural leader

Accomplishments

Planned and directed internal staff to create high quality on time delivery of solutions.

Contributed to an annual 110% increase in productivity through improvements in operations, quality, safety

and administration.

Supervised first shift operations and more than 35 production and assembly line staff.

Improved customer satisfaction ratings by 70% by implementing a new user-friendly interface.

Reduced staff turnover by 42% in one year by implementing several well-received team and morale-

building programs.

Improved operational efficiency by 51% by identifying process issues and developed strategic

recommendations for improvement.

Experience

Account Manager - Team Lead

March 2012 to Present

PACKAGING CORPORATION OF AMERICA Pittsburgh, PA

Oversaw multiple projects across all phases of production life cycle.

Effectively handled production management of 16 million MSF per month.

Supervised daily activities of 37 staff members to maximize production and maintain high levels of

employee satisfaction and motivation.

Initiated, developed, and managed the creation of "New Process Management Manual" to streamline

internal production centers.

Designed and delivered thorough and well organized quarterly training to new hires.

Outlined Health and Safety administration with emphasis on adherence to ISO and OSHA regulations.

Inbound Warehousing Team Lead

July 2008 to November 2011

TARGET CORPORATION Tifton, GA

Managed resource and capacity planning for inbound warehousing department.

Monitored workflow and staff scheduling requirements for multiple shift operations.

Created detailed reports for supervisory review of asset tracking metric score card.

Trained team members on development processes.

Implemented and maintained resource management best practices.

Set and adjusted project milestones.

Efficiency and Optimization Team Intern

May 2007 to August 2007

CITI GROUP Jacksonville, FL

Answered client calls regarding usability issues and and software errors.

Documented errors and customer questions and escalated appropriately.

Provided detailed information on software functionality and intended operations.

Fire and Security Solutions Sales Engineer

April 2003 to July 2006

JOHNSON CONTROLS Wayne, PA

Associate Sales Engineer

June 2001 to April 2003

EATON CORPORATION PA

Education

APPLIED PROJECT MANAGEMENT MASTERS CERTIFICATE, 2014

VILLANOVA UNIVERSITY Philadelphia, PA, USA

Master of Science : Information Systems and Operations Management, 2008

Warrington College of Business Administration Gainesville, Florida, USA

Relevant Course Work: Managerial Quantitative Analysis, Production and Operations Management, Statistical

Analysis for Business Decisions, Advanced Project Management, International Human Resources Management

Bachelor of Arts : Marketing / Industrial Psychology

THE PENNSYLVANIA STATE UNIVERSITY State College, PA, USA

Marketing and Industrial Psychology (Dual Concentration)

Minor : Information Systems and Statistical Analysis

Study Abroad Program: Monash University, Melbourne Australia

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