Quality Manager
Resume:
Rajiv Raman
*: ********@*****.***,: 624E/06,Govindpuri,Delhi
A goal-oriented individual, in quest of middle level assignments in Quality Assurance/ Merchandising/Sourcing with a leading organization preferably in Leather & Retail industry.
PROFILE SNAPSHOT
Diploma in Footwear Technology with over 11 years of experience in:
- Technical Merchandising -Footwear Sourcing -Production Operations
-Client Relationship Management -Team Management -Quality Control (Shoes & Bags)
Possess sound understanding of business development & marketing operations, entailing presentations, offering new products and gaining client’s confidence.
Proficient in interfacing with the buyers to identify specifications for merchandise and offer prices accordingly.
Well versed with the technical details, production processes of leather footwear, bags & accessories.
Skilled in maintaining coordination with clients & vendors and carrying out cost negotiations.
Gained hands-on experience in developing production plans & schedules and arranging resources to ensure on time achievement of targets.
AREAS OF EXPERTISE
Handling development of samples as per client & market requirements and obtaining approvals from buyers.
Communicating specifications to ensure manufacturing as per predefined norms and time specifications.
Managing sample development & sourcing for the material depending upon the buyer requirements
Coordinating documentation for the necessary information till the shipment takes place.
Developing the long-term partnerships with suppliers; managing the day-to-day supplier performance to ensure meeting of service, cost, delivery and quality norms.
Managing overall production operations & ensuring accomplishment of pre-set targets within stipulated time as well as cost and Quality parameters.
EMPLOYMENT DETAILS
Since Oct’15-till date Baco Metallic Industries,Noida as Quality Manager
Currently handling Men’s and ladies shoes as the product categories.
Key Result area:
Comprehensive understanding and knowledge about techniques for improving the operational efficiency and achieving cost savings.
Adept in handling quality related activities involving resource planning, in-process inspection and co-ordination with Internal Departments.
An effective communicator with excellent relationship management skills and strong analytical, problem solving & organizational abilities.
Troubleshooting all technical problems; conducting various tests & inspections to ensure that products developed are in compliance with pre-set quality specifications.
Checking quality of the materials, components and finished products at the beginning and during the bulk production.
Responsible to give go ahead instruction after fit test and preproduction trails.
Identify high risk issue before the start of bulk production.
To keep updated with the level of quality that has been delivered and to analyze where the service can be improved.
Constant control on production floor and Quality Team on quality improvement to get the optimum labels of accuracy.
June’14- Sep’15 William E Connor & Associates (WECA), Gurgaon as Production Engineer
(Footwear & Bags)
Key Result Areas:
Maintaining coordination with the buyers, vendors and suppliers.
Carrying out vendor visit for follow-ups, taking status and solving general quality inspections issues.
Attending pre-production meetings with vendors & internal quality departments and giving callouts & observations.
Accountable for:
Conducting technical audit of new vendors.
Work closely with buying team on product development.
Handling Development of prototype sample, Fit test sample, confirmation samples as per client Specification.
Constant follow up with all the vendors to ensure timely delivery maintaining the quality standard and making T&A report.
Checking quality of the materials, components and finished products at the beginning and during the bulk production.
Monitoring, review and evaluate vendor performance.
Keeping the client updated at all points of sampling and production and alerting the client on any expected issue with a proactive approach.
July’10-June’14 Bata India Ltd, Gurgaon as Assistant Manager Sourcing(Prod. & QC)
Identifying new vendors
Meeting Merchant to understand their requirement related to design concept, material specification, accessories, artwork etc.
Maintaining a good coordination with design and pattern team to ensure that the prototype is developed with correct specification.
Production Follow up of all orders and chasing vendor for timely delivery.
Checking quality of the incoming materials, components and finished products at the beginning and during the production.
To keep constant control on level of quality of ongoing production and to analyze where the service can be improved.
Evaluating supplier’s performance on delivery and quality parameter.
Nov’06-June’10 Trading Places (A Buying House), New Delhi as Shoe Technician cum
Merchandiser
Key Result Areas:
Headed & supervised a team of 7-8 personnel
Collaborated with pattern team as well as the sample making to ensure that the prototypes & samples are developed with correct specifications while maintaining the standards.
Participated in technical discussion & meetings with the factory’s production team for proper process execution and line setup for production orders.
Ensured complete follow-up of the customer’s given instructions during production which includes packaging as well.
Informed factories and customers about the updates of leathers development, sampling and production orders.
Check if materials used for bulk production are of acceptable quality.
Anticipate quality issues that may arise in the manufacturing process.
Identify and provide solutions on production and manufacturing problems that might have impact on delivery and / or product quality.
Doing Quality audit of online and finished goods.
Sep’05-oct’06 India Shoes Pvt. Ltd., Chennai as Assembly Line Executive
Key Result Areas:
Formulated plans and achieved the production targets.
Resolved the technical issues during production process.
Maintained coordination with the internal Testing Lab of the company and also with the Dispatch Department.
Mapped the training needs of the subordinates.
Drafted quality reports and reported the same to Senior Production Manager.
KNOWLEDGE PURVIEW
Possess sound knowledge of:
oProduct development as well as manufacturing of various types and constructions of footwear.
oAll materials used in footwear including outsoles, linings, packaging.
oTesting norms according to European, US and Canadian markets.
oMaterials of footwear like warmth & waterproof materials and safety shoes.
oQuality control systems, inline control of quality, tracking shipment/production status etc.
oLeathers starting from raw hide to processed leather.
ACADEMIC DETAILS
2005 Post graduate Diploma in Footwear Technology from CFTI Chennai.
1995 B.SC in Chemistry from Bihar University.
PERSONAL DETAILS
Languages Known: English & Hindi
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