Customer Microsoft Office

James C Stewart

P O Box ***, Acworth, GA *****

770-***-**** (Home)

*.*****.*******@*******.***

Summary

Most recently working as a Transportation Analyst and Brokerage Dispatcher handling 3rd Party Logistics and Business Development at Capital Transportation Solutions, LLC from November 2004 to June 2016.

Recently provided individual customer savings of $163,000 in truckload spend and $87,000 in LTL spend while employer realized a combined gross profit margin of 36 percent or $218,000 for the year.

Provided training and supervised newly hired personnel.

Also, generated consistent annual gross profit margin of 17% on Truckload Brokerage accounts by utilizing market analysis and rate negotiations with carriers.

Lifelong exposure with accompanying experiences have lead to many skills and a thorough knowledge of the transportation industry, supporting a solid working platform for all modes of transportation logistics, domestic and international, including common carrier over the road, intermodal, air, and ocean.

Credits in Associate In Science for Internet Security from North Metro Technical College and Computer Science from North Florida Community College have also been beneficial in supporting current technologies in the transportation.

Skills

Air Freight Transport, Alternative Transportation Methodologies, Brokerage Dispatch, Business Development, Business Intelligence, Business Intelligence Software, Competitive, Compliance With Customer Specifications, Computer Information Systems, Contract Management, Cross Dock Operations, Customer Billing, Customer Complaint Resolution, Customer Demand Analysis, Customer Meeting Organization, Customer Onboarding Process Organization, Customer Service, Database Information Accessing, Dispatch, Dock Personnel, DOT Compliance, DOT Safety, Driver Personnel, Driver Routing, Efficient Transportation, Email, Familiarity With Shipping Costs, Fleet Operations, Freight Bill Auditing, Freight Inspection, Freight Spending Forecasting, Global Transportation Carriers Experience, Goods Transport, Gross Profit, Hazardous Material Transport, Inbound Transportation Analysis, Intermodal Transport, Internet Security, Load Planning, Logistics Brokerage, LTL Dispatch, Management Information System, Market Trends, Marketing, Materials Management, Microsoft Excel, Microsoft Office, Microsoft Word, Occupational Safety, Office Personnel, Operating Systems, Optimization, OS&D, Over Dimensional Heavy Haul, Over The Road Transport, Overages Shortages And Damages, Personnel Training, Pivot Tables, Processing Customer Requests, Resolving Shipping/Delivery Problems, Shipping Coordination, Shipping Methods Comparison, Shipping Modes, Shipping Preparation, Shipping Procedures, Shipping Records Maintenance, Shipping Route Comparison, Shipping Software, Shipping Through Fedex, Shipping Through International Carriers, Shipping Through UPS, Spreadsheets, Supervisory Skills, Supply Transport, Telephone Skills, Transportation Analysis, Transportation Cost Studies, Transportation Decisions, Transportation Equipment Recommendations, Transportation Logistics, Transportation Management Systems, Transportation Modes Recommendations, Transportation Operations, Transportation Plan Optimization, Transportation Planning, Transportation Security, Transportation Terminology, Truckload Dispatch

Licenses

Georgia, Class A/CDL Hazardous Materials, Doubles/Triples, Air Brakes

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Education

North Metro Technical College

Associate in Science

Computer Information Systems

North Florida Community College

Associate in Science

Computer Science

Experience

Capital Transportation Solutions, LLC, Kennesaw, GA

Nov. 2004 to June 2016

Transportation Analyst

Provided first year savings to individual customer of $163,000 in truckload spend and $87,000 in LTL spend while providing employer a gross profit margin of 36 percent for the year. Worked to achieve similar results with all customers. Utilized customer supplied data and business intelligence software tools including ShipRite re-rater database, Mecurygate TMS, Microsoft Office to determine and match cost effective transportation options for each customer or prospects specific circumstances and needs. Negotiated contracts for transport of goods with shipping companies, freight companies. Determined customer specific optimum shipping methods and modes. Classified goods into fee or tariff groups. Provided cost-effective solutions to meet customer or prospects current and future service requirements. Demonstrated knowledge of proper procedures for handling hazardous materials. Estimated shipping rates based on customer current and future circumstances and needs. Identified customer or prospects current shipping needs. Established and maintained carrier relationships. Negotiated carrier rates and required service(s) expectations. Provided detailed executive summary contract quotes for customers and prospects.

Capital Transportation Solutions, LLC, Kennesaw, GA

Nov. 2004 to June 2016

Brokerage Dispatcher Truckload LTL Over Dimensional

Provided training to and supervised newly hired personnel. Provided employer with consistent gross profit margin of 17 percent or more annually. Handled request for transportation service from current customer base and prospects via telephone, email, and TMS. Negotiated rates for services with carriers. Negotiated rates for services with customers and prospects. Provided accurate quotes for logistics services to customers and prospects. Dispatched service vehicles as requested by customers. Transmitted assignments to drivers and carriers using telephones, cell phones, and hard copy confirmations. Provided carrier sourcing for transportation of goods including truckload, LTL, expedited, and over dimensional heavy haul freight services. Provided carrier sourcing for transportation modes including over the road, intermodal, ocean, and air. Addressed customer questions, problems, requests for service. Recorded and maintained records of dispatch information. Determined necessary vehicles depending on customer specific requirements. Notified customers of any delays and expedited transportation as required to meet service commitment. Reviewed daily performance reports to identify problem areas. Monitored and updated all parties involved on conditions including accidents, congestion, weather conditions, other hazards. Provided contingency plan details as circumstances allowed or demanded. Provided drivers and carriers with necessary paperwork including manifests, bill packets, hazmat paperwork. Assisted customers with rate quotes, claim information, appointments. Conferred with customers and supervising personnel to address questions, problems, and requests for service and equipment.

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