Information Technology Project Management
Resume:
BRAD HILL
FPO, AP *****
Telephone: 090********
Email: ***********@*****.***
US Citizen
Social Security Number: xxx-xx-xxxx
Veteran’s Preference: 10 Point Preference
Highest Previous Grade: N/A
Security Clearance: Active Top Secret Clearance
PROFESSIONAL PROFILE
Experienced and highly trained INFORMATION TECHNOLOGY (IT) SPECIALIST AND INFORMATION ASSURANCE MANAGER possessing extensive hands-on experience in Network Administration, Information Security (INFOSEC), IT Asset Management, Telecommunications, IT Project Management and Helpdesk/Customer Support. Strong analytical, troubleshooting and technical acumen with solid leadership, project management, and customer liaison skills to consistently deliver productive, innovative technological solutions. Skilled in maintaining the confidentiality, integrity, and availability of automated data processing operations through performance of IT security and information assurance activities. Ability to develop IT policies and plans and to assess impact of changed policy on the organization's current IT plans and programs. Possess expert skill in the repair and installation of automation hardware and software. In-depth experience identifying the requirements for the successful design, coordination, implementation and effectiveness of telecommunications systems, procedures and policies to ensure effective and cost-efficient planning, acquisition, and performance measurement and improvement. Skilled in developing short and long term telecommunication plans, strategies, and practices. Possess in-depth knowledge of state-of-the-art telecommunication, application software, and data communication services. Team leader possessing extensive IT life cycle management skills from requirements analysis through user acceptance and operational support. Combines results-focused project management skills with expert technical knowledge of network and IT service offerings to deliver best value solutions. CompTIA Security + Certified.
PROFESSIONAL EXPERIENCE
06/2013 to Present, CMS COR AUDIT TEAM LEAD, E-7, United States Navy, CMS COR Audit Far East, Yokosuka, Japan, 40 hrs/wk, $45k/year, LCDR LeCounte, 240-***-****, may contact.
COORDINATE, IMPLEMENT, AND EVALUATE COMSEC OPERATIONS; provide communications and information technology services support for SEVENTH Fleet and supporting units, U.S. Naval Forces Japan, U.S. Naval Forces Korea, the Defense Information Systems Agency (DISA) and Japan Maritime Self-Defense Forces (JMSDF). Administer and manage worldwide distribution of COMSEC Materials throughout the DoN. Protect and maintain the availability, integrity, confidentiality, and accountability of information system resources. Continuously identify and analyze threats and vulnerabilities to information systems to maintain an appropriate level of protection. Utilize current and future multi-level security products collectively to provide data integrity, confidentiality, authentication, non-repudiation, and access control. Investigate security incidents to determine the possibility of compromise to COMSEC materials and ensure documentation and reporting to appropriate channels. Perform destruction, receiving, issuing, and inspecting of COMSEC material within the most stringent timelines.
PROVIDE DIRECT OVERSIGHT FOR ASSURANCE (IA) OPERATIONS; perform host and network based security control assessments, determine residual security risks, prepare assessment test reports, assess test plans, and provide formal recommendations in support of authorization.
EKMS MANAGER: Oversee all aspects of the Electronic Key Monitoring System (EKMS) program including system configuration and operation as well as the key inventory processes to include distribution, tracking, and destruction of keys. Initialize the system, perform system backups, determine operator access, and control functions (privilege management); reload and configure the operating system's parameters. Install and/or oversee installation of local COMSEC account hardware and software. Support troubleshooting of key processor devices.
TRAINING AND INSTRUCTION: Develop, test, maintain, and deliver complex EKMS training programs and related materials in support of operations. Develop and implement effective training strategies while applying expert knowledge of methods and techniques of instruction. Develop course material and training aids and made necessary contacts with sources to obtain information on materials for training. Evaluate the quality and usefulness of current training activities and materials and update, oversee, and coordinate revisions to training materials and formats for courses. Design, develop and coordinate training curriculum development activities. Update training documentation on a regular basis to ensure timeliness and relevance. Maintain records of training activities, participant progress, and program effectiveness.
LEADERSHIP AND SUPERVISION: Lead and direct 2 personnel through leading by example and developing and executing a mission-aligned vision for the organization, which covered the SEVETHFLT Area of Responsibility. Plan work to be accomplished based on employee capabilities, set and adjust work priorities, and prepare detailed schedules. Coach and mentor staff. Provide information management and project management support for obtaining and maintaining compliance with the current DoD and DoN requirements. Develop effective performance plans, which include metrics, and evaluate employee performance. Promote professional development and advancement and growth, and empower employees to identify and implement best practices. Model best practices in Equal Employment Opportunity (EEO) and diversity.
INTERPRET AND APPLY EXPERT KNOWLEDGE OF DOD AND DON SECURITY PRINCIPLES, METHODS, SERVICES, POLICIES AND REGULATIONS to ensure rigorous oversight of COMSEC and systems security. Monitor and evaluate systems and ensure compliance with IT security policies and requirements. Recommend and prepare operating policies and procedures for networks, system operations, and product configuration and installation. Develop information systems security policies and evaluated information systems security incidents. Provide advice and guidance on implementing IT security policies and procedures in the development and operation of network systems. Ensure the rigorous application of COMSEC/INFOSEC/IA policies, principles, and practices in the delivery of services.
KEY ACCOMPLISHMENTS;
+ Guided 24 EKMS accounts consisting of 5 Junior Officers and 19 Senior Enlisted and Civilian EKMS Managers/Alternates.
+ Meticulously managed 247 Sailors over 20 commands; directly leading to 60 EIDW qualifications, 2 SSOY/JSOQ, 3 Bachelor’s/Master’s Degrees, and 6 Homeland Security Certifications.
+ Delivered COMSEC training to 24 accounts consisting of 180 managers, 4 COR auditors, 500 users to include Commanding Officers.
+ Identified 220 COMSEC discrepancies; resulting in a significant decrease in security incidents.
+ Conducted 45 training visits and seminars; resolved 15 potential COMSEC incidents.
+ Conducted seven inspections, coordinated two Town Hall meetings for this AOR and completed 10 classified storage space certification inspections for host base commands.
11/2008 to 09/2013, EKMS MANAGER/IT SPECIALIST/Local Network Support Center (LNSC), E-7, United States Navy, NCTS Far East, Yokosuka, Japan, 40 hrs/wk, $45,000/year, Ryan Rieck, DSN 315-***-****, may contact.
PLANNED, MANAGED, DIRECTED AND EXECUTED IT PROGRAMS AND SERVICES in support of 7000 local users. Leveraged skill in using current information technology applications and applied knowledge of computer processes and hardware/software capabilities, including desktop operating systems and common desktop applications. Routinely repaired and installed automation hardware and software. Thought strategically; assessed, planned and analyzed business requirements based on Navy mission, strategic goals, changing external conditions and best practices; developed IT requirements and methodologies to best meet objectives in cost efficient and effective manner ensuring that all programs maintain alignment with program standards. Identified system and user needs, made recommendations to resolve long-standing IT problems and enhanced process improvement efforts; created and executed complex plans and approaches to meet requirements, developed project budgets; provided technical input into project planning and system development activities. Established metrics for IT program and evaluated their effectiveness. Trained and/or instructed personnel in relevant hardware and software programs.
SERVED AS THE EKMS SYSTEM ADMINISTRATOR; served as principal advisor to the command on matters concerning the proper handling of COMSEC material, and the administration of required records and reports. Served as Subject Matter Expert for all Electronic Key Management System Managers. Expertly managed a 24-month EKMS inspection. Oversaw a 2,100 line item account for four subordinate commands; provided formal monthly training to 40 Local Element Custodians and 100 users in the proper handling, destruction, and safeguarding of COMSEC material. Upgraded more than 50 Simple Key Loaders, five KG-75s, and 100 KG-175s.
LEVERAGED IA EXPERTISE while maintaining the confidentiality, integrity and availability of IT operations through performance of IA activities. Supervised the development of corresponding security countermeasures necessary to protect technical, complex, sensitive and classified information. Performed technical vulnerability testing and network assessments to counter unauthorized attempts to enter systems. Employed automated security tools to determine vulnerabilities and implement security countermeasures to mitigate active and potential risks. Maintained IA with the use of back-up and recovery procedures. Performed security patch validation and real time analysis and commentary of security events. Coordinated network defense strategies and oversee procedures protecting against cyber incidents, including installation of Intrusion Detection/Prevention Systems, automated tools and alerting systems.
EXCEPTIONAL CUSTOMER SERVICE SKILLS; accurately and efficiently responded to customer requests for all computer-related difficulties. Analyzed and evaluated problems and concerns and provided and implemented timely solutions. Ensured customer satisfaction of hardware and software functionality and the quality of implementing instructions upon installation. Exercised knowledge of applicable infrastructures sufficient to advise customers on the ordering of necessary hardware and software. Exercised ability to apply requirements analysis principles and methods while determining the correct level of hardware/software required.
PROBLEM SOLVING; identified problems relative to installation and functionality issues. Performed routine software and hardware maintenance and troubleshooting.
Conducted programmatic evaluations, made corrections when applicable, or referred to others for resolution when necessary. Escalated issues to chain of command if not resolved within three business days from initial notification. Demonstrated superb attention to detail.
COMMUNICATED TECHNICAL INFORMATION EFFECTIVELY; BOTH ORALLY AND IN WRITING to end users. Drafted decision documents, project plans, recommendations, Statements of Work (SOW), guidance, policies, performance metrics and strategic analyses. All documents were responsive and met technical and nontechnical requirements. Interacted with internal and external personnel to lead meetings, describe and discuss program issues, report status, communicate resource requirements and recommend improvements. Liaised with telecommunication stations and host service providers to develop efficient, cost effective solutions to IT-related issues. Communicated highly technical information in nontechnical terms. Worked collaboratively to develop and analyze complex applications, legacy systems and base communications IT projects; advocated for recommendations; established and implemented cost effective projects. Approached interactions with clear perception of organizational and political reality; used contacts and relationships to gain support and understanding for programs and recommendations.
KEY ACCOMPLISHMENTS:
+ As Regional Command Enlisted Information Dominance Warfare Specialist Coordinator for NCTS FE and six subordinate commands, maintained high statistical accuracy by tracking 218 assigned personnel and qualifying 21 individuals for FY-13.
+ Played key role in enabling Local Network Support Center Yokosuka to surpass Command Security Inspections and ensured 3 subordinate commands were in compliance with zero discrepancies during the Naval Nuclear Propulsion Information Inspection.
+ Instrumental in contributing to the drastic rise in completed field service tickets; organized and led in-depth training sessions for the entire department, ensuring NIPR/SIPR connectivity was provided to the warfighter.
+ Supervised more than 400 training lectures and 450 SKL audits.
+ Conducted two 24 month EKMS ISIC inspections for operational units that led to 100% mission readiness.
07/2007 to 11/2008, JOC-NCOIC, E-6, United States Navy, Balad, Iraq, $40,000/year, Supervisor Contact Information Unavailable.
LEADERSHIP AND ADMINISTRATIVE OVERSIGHT: Provided comprehensive training and direction while completing deployment. Demonstrated knowledge of the principles, practices, and counseling techniques to contribute to the morale, motivation and discipline of personnel (to include incentive, promotions, and awards). Exercised full personnel authority and evaluated work with an eye toward continual improvements in efficiency and effectiveness. Responsible for operational readiness of all equipment and personnel. Maintained battlespace rhythm and mission tracking for 90 combat operations executed throughout Iraq.
KEY ACCOMPLISHMENTS:
+ Ensured the Joint Battle Space Viewer, Task Force Operations Tracker, JOC Log and ISR feeds were accurately maintained and correctly updated during Task Force 90 high risk combat operations, resulting in the capture of 10 high value individuals.
+ Personally responsible for ensuring the Task Force Commander maintained situational awareness during national level combat operations.
04/2002 to 04/2007, RADIO LPO/EKMS Manager, E-6, United States Navy, USS Curtis Wilbur, FPO, AP, 40 hrs/wk, $40,000/year, ITCS Robert Halsey DSN 315-***-****, may contact.
TELECOMMUNICATIONS EXPERTISE: Responsible for the processing of all incoming and outgoing message traffic and technical support for all communication circuits. Led and directed telecommunications operations while applying expert knowledge of a wide variety of telecommunications and computer systems, concepts, principles, practices, applications, and interoperability of communications-computer systems. Skillfully maintained, and managed various types of complex telecommunications systems and their components including voice, data, and satellite equipment at various locations in support of operations. Developed and refined telecommunications satellite, wireless and wireline systems planning and procedures to ensure operational readiness of mission equipment and personnel. Led solutions to integration and interoperability issues. Determined, coordinated and validated the provision of all logistical support required for deployable communications/mobility missions. Developed, maintained, and conducted training and performed future technical integration and tactical deployment. Responded to actual and potential incidents and possessed overall tactical communication systems and assigned personnel management responsibility.
KEY ACCOMPLISHMENTS:
+ Supervised the planning, installation, and configuration of HFRG, GCCS-M, NTCS, ISNS COMPOSE 3.0, and ADNS-H systems during extensive Ship Repair Availability (SRA) periods.
+ Processed shipboard message traffic and provided technical support for communication circuits and LAN in support of 200+ NIPRNET/SIPRNET users.
+ Trained and maximized performance from 12 IT technicians during three intensive communication exercises; leading to the rapid and successful processing of 100K+ messages.
+ Disseminated 250+ incoming messages a day and ensured the proper operation of 40 mission essential critical radio circuits in support of command operation commitments.
+ Managed 2350+ line items during the 24 month EKMS inspection period, resulting in a grade of Satisfactory and high appraisals from ISIC inspectors.
+ Compiled Communication Plans for the first-ever Ballistics Missile Defense Patrol, Theater Anti-Submarine Warfare Exercise 2004 and Annual Exercise 16G.
EDUCATION
Associate’s Degree in Computer Science, University of Management and Technology, Arlington, VA, 2015
PROFESSIONAL CERTIFICATIONS
COMPTIA Security+
Certified in Homeland Security Levels I-IV
Sensitive Security Information Certified
Certified Anti-Terrorism Specialist
Certified in Disaster Preparedness
RECENT PROFESSIONAL TRAINING
CDM Module 2, Hardware and Asset Management Training, 2017
Cloud Computing Security Training, 2017
DISA HBSS Briefs for Non-Administrator Training, 2017
Radio Frequency Identification (RFID) Security Training, 2017
KMI Operating Account Manager Training, 2016
Electronic Key Management Systems Training, 2005
Transmission Systems Technician (NEC 2379)
Instructor (NEC 9502)
Navy Certifier Course
Senior System Managers/System Certifiers, CNSSI No.4012/NSTISSI NO.4015
Other Relevant Training:
Information Systems Training
Radio Wave Propagation
Microcomputer Networks
Super High Frequency (SHF) Communication Systems Operator
Electronic Communications
High Frequency (HF) and Ultra High Frequency (UHF) Operator
Computer Networking
Communications Security
Network Administration
Server Administration
GWOT IA/ILO Combat Training, 05/2012
GWOT IA/ILO Special OPS Support Team Training, 05/2012
CPO Leadership Course; 09/2011
IDC Journeyman Tips; 09/2010
Iptr: Satcom and Battle-Smart Warrior (Satcom); 08/2010
Telecommunications Terminology; 07/2010
Broadcast Systems; 07/2010
Homeland Security and Defense; 07/2010
Radio Wave Propagation; 06/2010
Individual Augmentee Warrior Skills/Combat Training, (USN); 07/2007
AEGIS SPEC OPS BREIF; 05/2005
INTRO to TDLS; 05/2004
Basic Multi-Tadil System Team; 07/2003
TECHNICAL SKILLS
MS Office Suite (Word, Excel, PowerPoint and Access)
AWARDS AND RECOGNITION
Selected Employee of 4th Quarter, 2008
Selected Employee of Year, 2006
Selected Employee of 4th Quarter, 2006
Awarded one Joint Commendation Medal
Awarded one Navy Commendation Medal
Awarded five Good Conduct Medals
Awarded four Navy Achievement Medals
Awarded two Humanitarian Service Medals
Awarded two Meritorious Service Medals
Awarded Iraqi Campaign Medal
Awarded GWOTS Medal
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