Mr. Abhijit Palkar

Experience: * Year Current Job: System

Administrator

IT/hardware/Network/server/Telecom Sutherland Global Service PVT.LTD.

Aria PBX/virtualization/IT Operation Previous Job -

Network Solution PVT.LTD

Cell: +91-097********

Phone:023******** Network Engineer

Email- aczvk7@r.postjobfree.com

Address:

306, B Wing, Avantika Building, Chandansar, Virar East, Thane 401305.

Job Objective

Being professionally qualified and competent with a wide exposure and

experience in technical field, there by become efficient and effective in

the areas of work allotted to me, and to grow along with the organization.

Highlights of Experience

. 5+ years of total experience in System & Network Administration.

. Administration support for Windows servers including Backup Server.

. Operational Support IP Phones (Avaya, Nortel).

. Operational Support on Aria phones (PSTN).as well as Data center

maintenance.

. Operational Knowledge on Cisco switches and Routers.

. + Handling Production Program with Client as Primary Person SPOC

(ITBRM) - Microsoft, Dell, Symantec, Hughes, Shutter fly, AT & T and

Clear Trip Process.

Skill Summary

. Operating System: Expertise into Windows Environment (95/98/2000

Pro/XP/Vista/Win 7).

. Managing and Monitoring various Server Roles E.g. Active Directory,

DNS, DHCP, File Server etc.

. Deployment of Windows 2000 / 2003 based networks.

. Backup Servers: Windows Backup and Symantec Backup (VERITAS) Solution.

. Designing backup strategy for the Servers integrating the backup

policy.

. Implementing & Ensuring Scheduled / Unscheduled Backups on basis of

Backup Policies.

. Telephonic: Handling Voice Equipment's (Avaya, Nortel, Grand stream)

and Configuring the same

. Antivirus Management: Managing and Monitoring McAfee EPO 3.5 version.

. Remote Management: Remote Desktop, Net meeting, Real VNC and Remote

Admin.

. Remote Dialer/Access: Virtual Private Network (VPN), Log Me In.

. Troubleshoot Network and System problems to improve the performance.

. Infrastructure Setup: Network Layout Designing, Cabling, Termination

and Troubleshooting.

. Prepare planning for Network Troubleshooting and provide solutions.

Creating VLAN

. Wyse Technology - Server (Dell PowerEdge R710)

(mount/Installation/Configuration) VMware View, Thin Client

Installation/Configuration, New Image Creation in VDI server with

Software and application testing. Hardware troubleshooting on server.

Projects

. Implementation of Backup Server at Windows 2008 platform with VERITAS

12.5d for Sutherland Global Services.

. Expansion of Sutherland Global Services Contact Centre and upgrade of

existing server room infrastructure to a state-of-the-art facility.

. Planned and configured Network in Devutools Pvt. Ltd. This includes

structured cabling, server installation, and backup configuration.

. Implementation of Nice to Verint Recording

. Worked and implemented new Wyse Technology in 2013 to till date

. Achievements

. Got Performance award in Sutherland Global Services for the Months of

...

. 15 Jan 2013 - For Overall TOP performance

. 5th February 2010 - FOR OVERALL TOP PERFORMANCE

. 31st May 2010 - BRAVO EXTRA MILER AWARD

. 31st MAY 2009 - BRAVO CENTURIAN AWARD

. 30th June 2009 - BRAVO EXTRA MILER AWARD

. 8th October 2009 - BRAVO EXTRA MILER AWARD

. 31st August 2007 - ACHIVEMENT AWARD

Sutherland Global Services Pvt. Ltd. Mumbai

Site Role: Sr. System\Network Engineer

June, 2006 to Till Date

1. Monitoring Server Status,

2. Planning and monitoring schedule for System maintenance of Servers

3. Planning and Administration of Backup Servers through VERITAS Backup

application, Scheduled & unscheduled backup for Servers.

4. Managing Switches and IT related infrastructure including wireless

network setup.

5. Deploying Antivirus update, Software patches and emergency packages.

6. Monitoring and troubleshooting day to day network issues.

7. Handling Vendors for all types of maintenance and replacement of

equipments.

8. Installation and troubleshooting of Avaya, Nortel and Aria phones.

9. Taking reports of windows update and Antivirus on daily basis.

10. Installation & configuration of Windows 2000 Servers & Prof.,XP

11. Monitoring of ISDN Line & Lease Line.

12. Configuring Video Conference between two site

13. Making Anti-virus Report Week basis.

14. Troubleshooting Hardware, login problems as well as LAN Network issues

of users.

15. Installation of various patches (OS, application & Anti-virus) for

system upgrades and updates.

16. Taking inventory of each workstation as well as Server on monthly

basis.

17. Configurations and troubleshooting of Lotus Notes at client end.

18. Uploading and downloading the Ghost Cast Image...

19. Installation & configuration of Windows 2000 & 2003 Servers as well as

Win9x, Winxp

20. Creating & Configuring user account in active directory.

21. Installation, Planning and Monitoring Backup Solution using

22. Configurations and troubleshooting of Microsoft Outlook at client

end...

23. Troubleshooting Hardware, login problems as well as LAN Network issues

of users.

24. Installation of various patches (OS, application & Anti-virus) for

system upgrades and updates.

25. Taking inventory of each workstation as well as Server on monthly

basis.

26. Integrated Peripherals to Assemble Desktop, various O.S. & other

application, LAN setting & other basic Activities

27. Assembling of Computers with Installation of software packages, OS,

Drivers etc. On-Site support at customer's place for their entire

setup.

28. To provide desktop support for Windows Operating System

Network Solution (IBM)

Site Role: Network Engineer March '2005

-May'2006.

29. Responsible for implementing security on the Network folders as per

the Security Policy.

30. User Add/Delete, Policy Implementations. Report writes for summaries

of daily process.

31. Responsible for Network and Servers performance.

32. Managing Layer 2 Switches & Internet Connectivity.

33. Always been a part during any Network related Change and Incident

management.

34. Maintaining updated documentation for current network hardware and

software configurations, and also for proposed future installations &

modification to the current environment.

35. Used Ghost cast server for Re-imaging of Desktops.

36. Installed and configured structured cabling and servers.

37. Configure and troubleshoot outlook (2003, 2007).

38. Manage and Maintain IT Asset inventory.

Academic Qualification

1. Passed H.S.C. Maharashtra Board Exam.

2. Passed S.S.C., Maharashtra Board Exam.

3. BA in English

4. CCNA, N+

Personal Information

Date of Birth : 11 Feb 1985

Nationality : Indian

Gender : Male

Marital Status : Single

Blood Group : O +ve

Languages : English, Hindi, Marathi.

Hobbies : Sports - (Cricket)

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