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Sales Customer Service

Location:
Vancouver, WA
Salary:
96,000
Posted:
April 18, 2017

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Resume:

Scott Boisjolie Sales Manager

425-***-**** *****@*******.*** 18903 SE 19th St Vancouver, WA 98683

Results-driven, client-focused executive with extensive business development experience within highly competitive markets and a history of leading small and large corporations to achieve sales growth. Excel at building relationships to drive business profitability. Advanced skills in online retail and e-commerce systems. Proficient in CRM, Auto Cad, MS Word, MS Excel, Adobe Acrobat, Dreamweaver, Photoshop, Flash, Illustrator, and InDesign. Areas of Expertise include:

Tactful Closing Skills

Relationship Building

Sales Training / Management

Customer Service Strategies

Business Building

Revenue / Profit Generation

Experience & Notable Contributions

BENNETT MOTORS Great Falls 2015 to 2016

General Sales Manager

Served as a decision-making authority on all business operations with a focus on boosting sales as well as delivering optimal customer service such as resolving client concerns.

Implemented a sales process to achieve short and long-term goals for business.

Increased vehicle sales and accomplished record sales in just a few months.

Partnered with finance department to increase per car copy 35% increase.

LANDMARK MOTORS Bellevue, WA 2014 to 2015

Finance Director

Directed finance operations with accountability for ensuring proper funding of deals and offering choices to customers.

Decreased finance funding turnaround to three-day average, and increased per copy by 20%.

LEE JOHNSON AUTO GROUP Kirkland, WA 2012 to 2014

Sales / Finance / Floor Manager

Developed and implemented effective sales initiatives and teams, as well as managed finance operations.

Boosted per car copy of used sales by $800, which was more than 120% of average inventory.

Improved sales staff performance by training them on how to create more opportunities.

Surpassed business goals and increased sales by more than 30% after implementing staff training initiatives.

Recognized by GM’s Mark Excellent Sales Achievement Club by selling more than double the requirement.

Earned a reputation as top producer of product penetrations.

Top producer in Mazda store by $100 per copy, Chevrolet by $200, and Kia by $150 over other finance managers.

ROY ROBINSON CHEVROLET / SUBARU & GOOD CHEVROLET Marysville/Renton 2011 to 2012

Sales Representative

Top- producing salesperson thanks to applying effective communication, interpersonal, and customer service skills.

DOOR PRO AMERICA / HOME DEPOT Kent 2009 to 2011

Sales Representative

Led sales in garage doors, windows, and insulation to homeowners and contractors.

Achieved $1 million in sales, securing position as top producer in Seattle branch.

Established strong relationships store associates and management across the region.

CLASSIC BUILDING MATERIALS, INC. Woodinville/Kirkland 1997 to 2009

Operations Manager

Launched the building materials company from the ground up with accountability for business operations, sales, marketing, and team management.

Secured partnerships with homebuilders and general contractors to boost sales of millwork, hardware, plumbing fixtures.

Developed and implemented an online store to sell additional inventory across digital platforms.

Article written about company in New York Times.

Developed multiple new approached to capture, designer / contractor business nationwide.

Education & Training

High School Diploma BINFORD HIGH SCHOOL Binford, North Dakota



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