Technology Project Manager
Resume:
Sharon L. Capretto
**********@*****.*** 412-***-**** 207 Grandview Avenue Pittsburgh, PA 15211 LinkedIn Website: http://caprett6.wix.com/intelligencia Lead Manage Analyze
A multi-disciplined professional with extensive experience in analytical writing, communications, gathering of business requirements, forming business relationships, and designing web-based training processes for SMEs, Medical Health and Financial Industries. Highly effective in solving complex problems, completing risk assessments, GAP analyses, and building business solutions, collaboratively. Other areas of expertise include use of PC/Mac platforms, database systems, technology tools, legacy networks, Agile SCRUM, and understanding of Governance Frameworks. Having a strong command of UCC communications, social media, and telecommunication is a plus. I am seeking full-time employment as an HRIS Manager/Analyst.
EDUCATION
Master of Science in Leadership - Information Technology, Graduated August 2015 Duquesne University, Pittsburgh, Pennsylvania (GPA 3.846) Bachelor of Science in Business Administration – Marketing, Graduated May 1992 Robert Morris University, Moon Township, Pennsylvania (GPA 3.00) CERTIFICATIONS/HONORS
Wesley Spectrum Services – Child Abuse Recognition and Report Recognition Training Certificate ‘17 PNC Management (Internship) Masters Training Program – Successfully Completed ‘90 PNC Ethical and Risk Management Certificate ‘16
US Government Private Pilot Ground School Certificate ‘10 DUQUESNE UNIVERSITY - GRADUATE ASSIGNMENTS
Duquesne University. Pittsburgh, Pennsylvania (Full-Time Graduate Student) 08/2013 - 08/2015
(Able to apply – Software Migration Processes to (MS Windows 7-8 conversion to 10) IT System Architect - Technology Across Curriculums in Corporations summer 05/2015 - 08/201 Designed Integrated Thematic Unit Website for BIG DATA Users Corporate Training. Website: http://caprett6.wix.com/intelligencia
Lead Project Manager (4AID Technologies Team) spring 01/2015 - 05/2015
Designed and developed new website
Integrated API to manage hospitals and healthcare providers
Built website in an agile SDLC
Mapped progress in MS Project
Ensured Federal and State regulatory compliance for HIPAA, GLBA, and SOX. IT Business Analyst (642 EMR Team) spring 01/2014 - 05/2014 Designed data flows for Health Point System, a new software application
Designed system specs in Use Case format (SDLC, HTML, SQL requirements) 2 - 3 Capretto
Mapped patient flows for record data processing and presented software application to senior management. PROFESSIONAL EXPERIENCE
HRIS Manager II – Technology (Medical Health Industry) Wesley Spectrum Services 10/2016 - Present
(Robert Half Technology Consulting – Contract – 24 hours a week) Pittsburgh, Pennsylvania Manage Human Capital Management Process Improvements - Tech Team proficiently 98%
Prepare GAP analysis for system infrastructures
Trouble shoot HCM application issues and find best solutions for system operation effectiveness
Run weekly Tech Team Meetings
Implement SCRUM and Governance processes for improvements across systems/windows platforms
Facilitate administrative, security, risk management, and back-end operations
Manage Human Capital System (HCM) Epicor process improvements
Track work-in-progress using task management tools Mind Mapping and Excel
Deliver training sessions for staff with assistance from outside vendor experts
Manage administration activity, surveys, analyses, customized reporting specs
Prepare Power Point presentations to present technology goals for executive management
Attend leadership and sub-committee meetings as needed. Technology Engineer/BA 02/2016 - 09/30/2016
Financial Service Group (PNC) Contract (9 month Contract) Synergy Staffing, Incorporated Greentree, Pennsylvania Completed assignments with proficiency, timely 97%
Manned War Room Operations, migrations, system shut-downs, and software version upgrades
Developed data flows, business processes, and writing of Bank Charter and Operation Procedures
Strong understanding of Platform Engineering, Architecture, Operations, and Software Application
Experienced includes a working knowledge and technology skills in SCRUM, Agile Methodologies
Created Visio Flow Charts, Excel Graphs, RACIs, SWOT Analysis, and Governance Frameworks
Professional exposure with Bank lines-of-business structures and IT operations. MAC Program Coordinator - University of Pittsburgh (2 Month Contract) 01/2016 - 02/2016 Music School, Kenneth Dietrich School of Arts and Sciences, Oakland, Pennsylvania Completed assignments with proficiency, timely 97%
Project Management Assignments - JAZZ Studies Program. CSIT Staffing Analyst (1 year Contract) 01/2011 - 04/2012 Professional Staffing Solutions/CS, Altoona, Pennsylvania Independent Contractor, commission based 100%
Health IT Business Analyst (Internship non-paid) 01/2009 - 12/2010 Health Well Care Centers/Your Environment Inc., Glassport, Pennsylvania Increased interest for services 20%
Initiated data gathering requirements to analyze market for diabetes and obesity trends
Designed surveys and created delivery processes using monkey survey tool
Implemented diverse and creative strategies to maximize product
Worked with senior management to improve health services
IT tools utilized were web based to gather data.
(Took a leave-of-absence from PNC to raise a family; held volunteer positions in marketing, 06/1996 - 12/2008 finance, and business administration in educational sector and also, worked on a musical 3 - 3 Capretto
assignment abroad Rome.)
IT Project Analyst (Metropolitan Commercial Lending Group) 01/1990 - 04/1996 PNC Financial Services, Inc. Pittsburgh, Pennsylvania
Designed and rolled out the PNC Collateral Tracking System Bank-wide application 98% effective
Built the Negative Cash Balance Sweep Account – Cash Management Product generated revenue in excess $50K
Handled project management lead activities: creating screen layouts, testing of software data, ad-hoc reports, SDLC
Trained in presenting loan offerings to Loan Committee - loans $50k up-to $1.2 million
Prepared credit analysis, marketing plans, and documentation/presentations Small Businesses Administration (SBA)
Quickly promoted within Company to fulfill a variety of critical appointed position.
Designed/programmed the collateral tracking application for PNC Commercial Loans TECHNICAL PROFICIENCIES
HTML/CSS – COBOL – MS Access – SQL Scripts 2013 MS Office, Prezi, PowerPoint, Excel, JIRA (training), Human Capital Management Systems – Agile SCRUM MS Project, Blackboard, SharePoint, Lotus Notes, Web Oracle/Microsoft Platforms – COBIT5/ITIL - LINUX Syst. Design, Websites (WIX), MindView SKYPE – SharePoint – Google Docs - OneNote - Outlook Social, Media Tools, ACM/IEEE-CS, UAT; Skype/Webex
(Strengths Finder 2.0 – Personality Type (ITNJ -Architect) PERSONAL/CIVIC ACCOMPLISHMENTS
08/2014 – 01/2016 Whitehouse /Black Market – Lead Sales Associate/Floor Mgr. (Operations: Internship Training) 02/2015 Mylan Hackathon - Initiated idea - APIs to demonstrate real time market data – 1st Place, 2015-2016 Duquesne University, (Elect) Vice President of Graduate Programs Student Council Board 2014-2015 Duquesne (Elect) Committee Member of Graduate On-Line Education McAnulty College 2013-2014 Pittsburgh Marathon - 5k, 10k Local Races. 2010-1013 Allegheny County Airport – Private Pilot Student 1987-2012 Condo rental owner.
2004-2006 United States Embassy Consulate, Croatia/Slovakia council students with Green Cards to work U.S. 2001-2014 Civic Light Opera Guild Member.
REFERENCES UPON REQUEST
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