Administrative Assistant Customer Service

PREM LATHI

*** ********* ***

HAYWARD, CA *****

510-***-**** *********@*******.***

OBJECTIVE: Seeking a mid-level Receptionist/Administrative Assistant position in a challenging and progressive organization

PROFILE: Successful experience as a professional, friendly, courteous receptionist, administrative assistant. Excellent administrative and project management skills, extremely detail oriented, highly organized and able to effectively manage multiple projects, and prioritizes well with strong problem solving, trouble shooting and interpersonal skills.

EXPERIENCE:

Mar’ 15- Present Gap Inc. San Francisco, CA

Sales, customer service and participated in inventory control.

Oct ’98 Dec’14 Phoenix Arts Association--San Francisco, CA

Administrative Assistant to the Founder/ House Manager:

Managed all productions, prepared schedules for staff and guests to ensure smooth rehearsals and performances in multiple spaces.

Prepared the theatres box office for daily ticket sales, responsible for entering, shipping, and invoicing all phone, Internet and walkup ticket purchases. Reconciliation of all nightly receipts created sales reports and made weekly deposit. Coordinated the catering for opening night soirees. Performed all general office duties including seasonal subscriptions, mailings, maintaining and updating patron’s data files

Jun ’08–Nov ’11 the Hamlin School--San Francisco, CA

Receptionist/ Administrative Assistant:

Managed and coordinated access to visitors, students and parents. Answered main switchboard, field inquires and forward and messages to employees, staff, and students. Maintained the attendance records on the Blackbaude system and communicated baily changes to the after-school roaster. Assist the assistant to the head of school and all and other administrators with special projects such as admissions, all school mailings. Scheduled weekly meetings and appointments for the Middle school front office

and library. Managed RSVP’s for all- school events. Sort and distribute the daily mail and deliveries to employees. Updated and maintained office files, equipment and students emergency information.

Aug ’06--May ’08 Putnam Chevrolet Cadillac--Burlingame, CA

Receptionist/ Administrate Assistant:

Answered and directed multi-line switch board with fifty outgoing extensions. Greeting and assisting clients and guests. Preparing and mailing all customer correspondence. Maintained companies database, paper and electronic files. Assisted with data entry for all mass acquisitions made by the fleet office. Ordered and maintained office inventory and supplies for three departments. Scheduled and maintained VP’s calendar.

Education: San Francisco State University – BA Theater Arts Pending

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