Administration/Office Manager
Resume:
KARI PETERSEN
Tarpon Springs, FL 34688
*************@*****.***
SUMMARY OF QUALIFICATIONS
Administration and Customer Service
Team player with a very positive, optimistic, out-going personality
Exceptional communications skills, both verbal and written
Ability to multi-task
Great attention to detail and follow up
PROFESIONAL EXPERIENCE
FRIEND'S PLUMBING, INC November 2007 – Present
Office Manager
Assisted President with follow-up on major issues
Coordinated & maintained all vendor support for office related activities - phone, IT, cell phones, GPS tracking, office equipment, building maintenance, lawn service, fleet repairs, vehicle licensing and registrations, business license renewals, etc...
Performed all Accounts Payable duties, entering data into system, getting proper approval for payment of invoices, as well as setting up and maintaining online accounts for company.
Performed Accounts Receivable duties, including entry and payment arrangements for past due accounts.
Handled all Banking, including deposits, disbursement and inter-fund transfers.
Assisted in the recruitment and hiring of new employees.
Implemented paperwork for background checks, license and drug testing of new hires.
Drafted and implemented procedures and policies for company handbook.
Managed Health Insurance renewals, including conducting employee meetings to provide all pertinent information and cost.
Managed 401k set up and weekly distributions.
Processed insurance claims for employee Worker Compensation.
Maintained OSHA reporting and company logs.
Reported auto insurance accident reports to assigned adjusters.
Obtained all necessary work permits from county and state agencies needed for specific jobs.
Assisted in dispatching of technicians and scheduling appointments.
Dispatched 24/7 emergency service on nights and weekends.
DAVIS BEWS DESIGN GROUP July 2005 - June 2007
Marketing Coordinator/Administrative Assistant
First point of contact with prospective new clients.
Made scheduled cold calls to targeted prospects resulting in several new clients.
Researched all new prospects and provided client history and background information to senior management for further evaluation.
Worked with vendors in developing customized brochures, mailers and flyers.
Significantly involved with planning special events for the company, including an annual international company trip and customer appreciation parties for up to 250 people.
Developed and maintained various detailed Excel databases used to track all communication with various customers, sales vs. goal, and the effectiveness of various marketing initiatives.
Performed cursory review of CAD Technician drawings prior to final approval.
Routinely identified quality control issues related to technical errors and omissions.
Worked as liaison between customers and project managers to ensure all details were followed up on a timely basis.
Contact this candidate