Customer Service Microsoft Office
Resume:
ZACHARY P. KIRSCH
Hollidaysburg, PA 16648
******@*****.***
OBJECTIVE
To obtain a full-time position utilizing my strong interpersonal and organizational skills.
PROFESSIONAL EDUCATION
Indiana University of Pennsylvania, Indiana, PA December 2016
Bachelor of Science: Management/Operations
Minor: Safety, Health & Environmental Application Sciences
PROFESSIONAL CERTIFICATIONS
Beginner’s Electricity-Residential Certification, Greater Altoona CTC, Altoona, PA April 2012
Radiation Certificate September 2016
WORK EXPERIENCE
Sheetz Inc., Hollidaysburg, PA Sept 2012 - present
Sales Associate
Receives and verifies customer orders; prepares quality food products according to customer specifications
Assists with the expanding of customer loyalty through different techniques
oOffering specials
oProviding guidance with ordering kiosks
Operates cash registers, ensuring proper change is provided
Ensures a clean and safe work area in accordance with company policies and procedures
Provides excellent customer service through fast and friendly service
Giant Eagle, Altoona, PA February 2010 - August 2012
Cashier
Assisted customers, balanced cashier registers, and ran check deposits
Stocked shelves and became familiar with where products in the store went
Maintained cleanliness of work area including entrance and parking lot
TECHNOLOGY SKILLS
Microsoft Office ( Word PowerPoint, Excel)
Team Work Skills
VOLUNTEER WORK
Outdoor improvement projects for State Parks
Participated in fund raisers for nonprofit organizations
Car washing to raise funds for Young Life Organization
“Sheetz for the Kidz” raised money for underprivileged children
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