JAMELA PALMER
Laurel, Maryland 20723
Phone: 301-***-**** Cellular: 202-***-****
Email: ******.******@*****.***
WORK EXPERIENCE
**** – Present Leasing Manager, Bridge Property Management
Manage the sales and marketing strategies for the property to ensure full market occupancy or 100% occupancy. Collaborate with the Community Manager and the corporate sales and marketing team to develop the Leasing and Marketing Plan and sales strategies to achieve budgeted occupancy. Maintain a thorough product knowledge and develop and awareness of both the property and competitive communities to sell the property to achieve property marketing goals. Oversee leasing/marketing consultants. Executes the competitive market survey report as needed.
2004- 2016 Front Desk Clerk/Leasing Agent, Intersolutions Inc.
Travel to different apartment communities. Greet visitors, and guests, provide resident services, answer phones, take service request, sort and retrieve packages for residents. Lease Apartments, and other clerical and property management duties as requested.
2007-2015 Sales & Marketing Consultant/Resident Services/Move In Coordinator/Maintenance Coordinator, Berkshire Property Advisors
Under the general direction of the Property Manager and or Maintenance Supervisor; schedule work orders, follow up with work orders, plan social activities and renewing leases, greet prospective clients and current residents, show property and perform leasing duties as needed. Answer and handle incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc. Filing, typing, and other administrative and accounting duties as requested.
2005-2007 Front Desk Clerk, Prince Georges Community College
Assisted guests at the front desk of the Natatorium (swimming Pool), collected fees, answered phones scheduled guests. Other clerical and accounting duties as requested.
1999-2004 Property Manager, Horning Brothers
Managed 3 properties totaling 250 units both Section 8 and conventional. Processed weekly delinquency, vacancy and traffics reports. Processed and approved vendor/contractor invoices for payment. Processed and approved applications for prospective residents. Controlled and distrusted petty cash fund. Conducted property and unit inspections, supervised office and maintenance staff. Processed bi-weekly payroll, updated employee leave. Attended resident and executive meetings monthly. Resolved resident relations. Filed monthly delinquent / suit list with the legal department. Constructed annual budgets. Other administrative functions as requested.
1996-1999 Bookkeeper/Asst. Property Manager, Horning Brothers
Collected and posted monthly rents, ran and reviewed batch reports, maintained resident files. Conducted property and unit inspections. Scheduled vendor and contractor appointments, supervised grounds man and maintenance staff. Performed move in and move out inspections. Processed applications for prospective residents. Other clerical and property management duties as requested.
EDUCATION
2006 Real Estate Salesperson Licensee (inactive), State of Maryland
1997-2003 National Center for Housing Management, Arlington, Va.
Tax Credit Specialist Certificate, Certified Voucher Specialist, Certified Manager of Housing Certificate, Certified Occupancy Specialist Certificate,
1991 High School Diploma, Oxon Hill High School
REFERENCES
Aloma Jackson - Property Manager
Bowie, Md.
Edna Green – Head Bookkeeper
Brooklyn, NY
Dr. Sylvia Porter - Clinical Psychologist
Bowie, Md.