Abraham Bamieh

305-***-****

aczvd4@r.postjobfree.com

PROFILE

Professional with collegiate background in Information Technology. Looking to contribute in a growing company while providing exceptional work ethic.

EDUCATION

Florida International University (FIU), Miami, FL Expected: Aug. 2017 Bachelor of Science in Information Technology GPA: 3.2/4.0 Minor in Social Media Marketing

Miami-Dade College, Miami, FL May 2015

Associates in Computer Information Systems

EXPERIENCE

Saba Construction Co., Miami, FL April 2012-Present IT Support Specialist

Support/troubleshoot Microsoft Windows and related software, iOS and Android mobile devices, network related issues

Oversee front-office operations and provided customer service

Ensure all systems have latest firmware updates

Created company website

Establish marketing tools that boosted sales

Attend trade shows in order to boost exposure and network on behalf of the company

Supervise a team of 5, trained individuals on day to day operations

Create and maintain a variety of records and reports using QuickBooks, Microsoft Word, and Excel Publix Super Markets, Miami, FL Jan. 2007-August 2012 Deli Clerk

Greeted customer and respond to request in a courteous and helpful manner

Maintained strong knowledge of all products and specials

Communicated effectively in person and on the phone

Ensured all product deliveries to be accurate

Provided quality customer service

SKILLS

Language: Fluent in Spanish

Computer: Proficient in Microsoft Office Word, Excel, Visio, and PowerPoint. Hardware and software solutions, troubleshooting, Remote Desktop, SQL Server Management Studio 2014. Familiar with Java, JavaScript, PHP, C#, C++, XML, ITILv3.

CERTIFICATIONS

CompTIA A+ CE Feb. 2017 – Feb. 2020

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