Manager Sales

DEVIKA JAGADEESH

PH: +91-979**-*****. E-Mail: **********@*****.***. Chennai: 600 039.

Devika Jagadeesh – Vendor Manager with total 11 years of Experiences.

SUMMARY

At L S Retail India Pvt Ltd (WWW.thelittleshopper.com) as Vendor Manager handled over 145 Vendor’s (Brand’s 250) pan INDIA and overseas, and earlier with Hasbro Clothing Pvt Ltd as Assistant Retail Operation Manager and E-Commerce Operation Manager and Ware House co-coordinator with 9+ years of experience towards handling a store count of 200 more across pan INDIA and overseas, and a large store team to create a sales environment that consistently met expected sales goals and reduced operating costs. As a team we managed around 150 staff members, including employees, specialists, and 3 department managers for inventory, reports and sales motivation managed nearly every aspect of store operations. Trained and developed store staff in customer service technique, monitored and implemented new software programs for back-end operation for making our records more accurate and efficiency.

CORE KNOWLEDGE & SKILLS

WORK HISTORY

Vendor Manager – (www.thelittleshopper.com)

LS Retail India Pvt Ltd

As a Vendor Manager @ little shopper, have on-boarded more than 115 Vendor (170 Brands), with margin Negotiation and other operational activities as per company norms.

Maintained relationships with vendors through online support, order entry and order fulfillment for Little shopper.

Maintained relationships with drop ship vendors through online Portal like Firstcry, hopscotch, Amazon,Jabong,Snapdeal and Offline Retail Store like Pothys and thelittlefactory.

Created product information packages for vendors including product descriptions, images and pricing. Ensured all information copy, product and non-product was updated and accurate.

Oversaw products offered and merchandising to ensure sales were maximized and orders delivered were accurate. Worked directly with merchants and vendors to ensure product images are received and uploaded on the site, as well as removed discontinued product lines.

Regularly reviewed competitive websites in terms of product range, marketing initiatives including functionality and customer offerings.

Increased same day order shipments from 91% to 97% within three months of taking on position.

Reviewed daily back order report and communicated Logistics output to Sales team.

Negotiated carrier contracts, all materials, office supplies, and outside sourcing.

Vendor Payment Handling.

Assistant Operations Manager (Sep 2012 - Aug 2015)

HASBRO CLOTHING PVT LTD

Duties:

Hold full P&L responsibility for total India. sales Operations through direct training, leadership, and supervision of a National Sales Manager, Regional Sales Manager, and network of 135 Shop in Shop counters, comprised of 56 sales representatives across India regional sales territories.

Expanding product awareness and distribution operations throughout major retailers that included Reliance, Pantaloons, Lifestyle, Centrals, Kobler and Kalanjali stores etc.

Acquired a portfolio of 150 accounts that included Target,execution of corporate presentations, and strong contract negotiations/closings.

Pioneered product positioning strategies and marketing plans that included shop-within-a-shop formats and product sets, consistently realizing a 40% - 50% Return On Investment (ROI).

Identified low performing product, and re-distributed product-patterning strategies to accommodate consumer buying trends, maintaining a steady revenue gain period from 2013 to 2015.

As inventory captain, evaluated inventory and ensured availability of products on shelves, created program with other local stores to trade inventory when necessary to guarantee the best customer experience.

Directed the development and documentation of proprietary software project.

Online Store Operation Manager (www.basicslife.com) (Jul 2010 - Aug 2012)

DUTIES:

Maintained relationships with drop ship vendors through online Portal like Flipkart, Snapdeal, Amazon,Etc

Order Entry and order fulfillment to include order preferred processing.

Created product information packages for vendors including product descriptions, images and pricing, Ensured all information copy, product and non-product was updated and accurate.

Oversaw products offered and merchandising to ensure sales were maximized and orders delivered were accurate.

Regularly reviewed competitive websites in terms of product range, marketing initiatives including functionality and customer offerings.

Organic Online Lead Generation. Integrated several third party technologies: site search, email marketing, and testing software.

Responsible for Profit and Loss prevention

Retail Coordinator / Purchase Manager for Accessories (Jun 2007 - Jul 2010)

Duties:

Remarkably observant in monitoring, tracking and reporting sales from all retail Store.

Petty Cash, Store Opening Coordination, Setting Targets, Incentive Planning and Sales Ledger .

Response for Profit and Loss of retail stores.

Managed inventory through auto stock replenishment..

Negotiated better real estate locations or maintained locations as appropriate Key Accomplishments. Response for all retail stores accounts, like EB, Salary,etc.

Conducted successful consumer research of numerous vertical markets. Worked closely with the Retail Manager to ensure maximum profits. Developed supply plans and purchasing directions.

Synchronized supply chain activities, coordinating vendors and internal operation departments.

Warehouse Coordinator (Dec 2006 - Jul 2007)

Duties:

Receiving, moving, checking and stocking incoming goods.

Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality.

Helping to (Outward) ship out over 5000 products every day.

Selecting space for storage and arranging for good to be placed in the designated areas. Making sure that all inventory processes are completed on the same day.

Contacting transport companies and coordinating dispatch and delivery with them. Preparing deliveries for the van drivers.

Moving and organizing stock. Supervising the work of junior staff. Ensuring a clean and safe workhouse for staff to work in.

Accurately updating all data into computer and manual recording systems.

EDUCATION

B A Corporate Secretaryship (Apr 2001 - Mar 2004)

Valliammal College for Women’s

Personal Life

Got Married to Mr. Jagadeesh on 2013 and staying @ Perambur.

SKILLS

Language Known

English

Tamil

Hindi

Technical Knowledge

MS Office Suite

Open Office Suite

Linux Suite

ERP

B2B

CRM and SAP CRM

FTB E-MAIL

Place : Regards,

Date : Devika Jagadeesh

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