Manager Executive Assistant

SHANNON BAKER

**** ****** **** ***** ********* FOR: 407-***-****

Orlando, FL 32810 Human Resources Generalist **********@*****.***

PROFESSIONAL SUMMARY:

Dedicated, professional with strong interpersonal and communication skills, able to develop and execute policies and procedures in support of operational goals and objectives. Energetic and action-oriented HR Generalist with expertise in employee relations and recruitment. Organized and driven. A team player focused on driving results that positively impact overall organizational success.

EXPERTISE

Employee Relations

Risk Management

Recruitment & Employment

Team Building

Compensation Design

Benefits Administration

Training/Coaching

Policy Design & Administration

Employment Law

HRIS – PeopleSoft

Calendar Management

Event Planning

File System Set-Up

Payroll Processing

Budgeting

Time Management

A/P & A/R

Collections

EMPLOYMENT HISTORY:

COMMERCIAL WORKS, INC. – Orlando, Florida

Office Manager (HR/Safety/Business Development) April 2016 – Current

Commercial planning, moving, storage and project management company. Specializing in FF&E work on area hotels for companies such as Walt Disney Resorts, Universal Creative, Lockheed Martin and Marriott.

•Conduct orientation and manage on-boarding.

•Payroll processing and time and labor tracking.

•FMLA and leave of absence tracking and processing.

•Benefits administration.

•Coordinate all safety training and ensure all safety requirements are met per contract requirements.

•Maintain OSHA 300 and 300a, Vets 100a, EEO-1 logs and reports.

•Ensure staffing needs are met while adhering to budgetary and labor ratio restraints.

•Assist in implementation and development of company policies and procedures.

•Provide employee counseling and advise managers on employee relations issues.

•Assist with conflict resolution.

•Ensure consistent application of company policies.

•Worker’s Compensation processing, investigation and tracking.

•Review and process employee applications.

•Perform background checks, employment verifications and coordinate drug screening.

•Ensure proper badge requirements are met. Including government project site access.

•Ensure customer, employee and DOT files are kept as required.

•Assist with RFI’s, directives, change orders and contract administration.

•Prepare monthly pay applications and lien waivers.

•Assist in bid preparation and responses to RFQ’s.

•Service and maintain house customer accounts.

•Invoicing, payables and receivables.

•Bank deposits, petty cash and credit card accounts.

•Ensure all company vehicles maintain proper registration and insurance.

•Process purchase orders, order supplies and materials for both warehouses and projects.

OCEANEERING INTERNATIONAL, INC. – ENTERTAINMENT SYSTEMS – Orlando, Florida

HR Generalist (previous position HR Liaison/Executive Assistant to VP/GM) June 2009 – April 2016

Engineering company in the theme park industry, designed, engineered and installed theme park attractions and ride control systems nationwide. Hired as Executive Assistant/HR Liaison and promoted to Division HR Generalist.

•Manage recruiting and hiring process. Conduct orientation and manage on-boarding.

•Maintain HRIS - PeopleSoft. Utilize Time and Labor system.

•Benefits administration.

•Assist in design, implementation and maintenance of compensation program. Process payroll.

•Develop and implement policies and procedures. Update and maintain employee handbook.

•Counsel and coach employees and managers on employee relations issues. Provide progressive discipline.

•Ensure consistent application of company policies.

•Administer performance evaluation program and revise as necessary.

•Identify training needs and source appropriate resources. Conduct training sessions.

•Managed training initiatives and tracking. Assisted in the developed of Safety Passport System program.

•Member of the OES Safety Committee. Process leader in Safety Training and Development.

•Perform weekly Tool Box Talks with shop crew, highlighting areas of safety concern.

•DuPont STOP for Supervisors trained and certified.

•Ensure compliance with federal and state regulations. Oversee programs for conformance with government regulations and direct needed change. Keep abreast of legal requirements.

•Perform internal HR audits. Maintain compliant records management.

•Conduct job analysis and develop job descriptions.

•Manage termination process.

•Managed employee administration in Florida and Maryland for more than 150 employees.

•Applicant tracking via iRecruit.

•Worker’s Comp and Affirmative Action compliance.

AMERICAN MANAGEMENT SERVICES – A PINNACLE FAMILY OF COMPANIES - Maitland, Florida

Office Manager/ HR Coordinator/Executive Assistant to President and Sr. VP July 2006 - June 2009

Leading nationwide property management company in multi-family housing industry. Hired as Office Manager/Executive Assistant added HR Coordinator responsibilities in 2007.

•Recruiting, interviewing, and hiring.

•On-boarding

•Time and Labor administration. Payroll processing for corporate staff.

•Training development and tracking.

•Set up Properties during Takeover Process, orientate new staff, and introduce policies and procedures.

•Organize and arrange events including client meetings and Annual Education Symposium for 189 attendees.

•Heavy calendar management.

•AP/AR. Invoicing, bill backs and management fee processing.

•Prepare Budgets and Budget Comparisons. Review and adjust budgets for 75 properties.

•Track Real Estate Taxes working closely with Tax Advisors in arranging appeals.

•Track risk management reports, request insurance certificates ensuring correct certificate holders are listed.

•Perform due diligence reporting, file audits and unit assessments as well as cost estimating.

•Prepare market surveys and comparative shopping for local properties.

•Prepare legal management agreements assuring negotiated fees are accurate as well as legal verbiage is accurate.

•Track occupancy and delinquency through detailed reports for owners and management.

•Prepare Regional Office Budget, review monthly financials for accuracy.

•Create Marketing Reports, Proposals and Presentations.

•Proof all executive correspondence for accuracy in grammar, spelling and formatting.

•Field phone, e-mail and mail for executive staff and regional managers.

•Track management reviews for tax credit properties ensuring properties stay in compliance with housing authorities; assist Regional Managers in submitting correction correspondence and reports.

•Prepare and review expense reports for all staff ensuring correct fees are accessed and providing approval for payment.

•Manage administrative support staff of 6 in satellite offices; assign special projects as needed.

•Order and track office supplies while adhering to the set budget.

•Maintain office machines, ensuring preventative maintenance is performed, tracking asset tags, and arranging repair as needed.

UNIVERSAL LENDING GROUP – Jacksonville and Orlando, Florida

Office Manager/HR Generalist (dual roles) February 2005 –January 2006

Start up mortgage brokerage. Hired as Office Manager/HR Generalist and relocated from Orlando to Jacksonville.

•Recruiting, interviewing and on-boarding.

•Employee Relations

•HRIS – PeopleSoft

•HR file management and compliance.

•Payroll processing.

•Compensation development and implementation.

•Loan processing.

•Calendar Management and scheduling for closings and appraisals.

•Process reports to determine profitability, and budget requirements.

•Review applicants credit reports and income documentation.

•Place prospective loans in appropriate program, meeting clients’ needs. Create reports, commission invoices and budgets for Vice President and Sales Manager.

•Create marketing flyers and presentations.

•Handle office accounting - QuickBooks.

•Answer high volume phone lines and assist callers with questions and concerns regarding their applications and loans.

•Order office supplies and maintain office machines as well as track asset tags.

•Organize travel arrangements, staff meetings and sales presentations.

ALTERNATIVE CAPITAL – Orlando, Florida

Office Manager/Executive Assistant April 1996 – April 2004

Equipment Leasing and finance company specializing in business to business leasing. Hired as Office Manager/Executive Assistant for President and VP

•Assist customers with questions and concerns regarding lease contracts.

•Application entry.

•Prepare lease documentation.

•Create forms and documents.

•Order office supplies.

•Track commission reports.

•Maintain Pipeline report.

•Time and Labor tracking.

•Payroll processing.

•AP and AR.

•Prepare correspondence for President, VP and Sales Manager

•Assist President, VP, and Sales Manager with special projects.

•Travel planning.

•Calendar management.

EDUCATION & PROFESSIONAL DEVELOPMENT:

Bachelors Degree in Progress – Business concentration in Human Resources

STOP for Supervisors Certification - DuPont Safety Program

CPR/First Aid First Responder Certifications – National Safety Counsel

NAWIC – National Association of Women in Construction Member 2016 – Current

Shipley Proposal Training – 2013

Notary for the State of Florida - 2017

SOFTWARE SKILLS:

Excel, PowerPoint, Word, Publisher, Outlook, PeopleSoft, Yardi, QuickBooks, GreatPlains, Textura, TechTrack, COMS, Promas, ACT, Google Mail and Docs, SharePoint, iRecruit, Kronos, Visio, OrgPlus, Zimbra

PROFESSIONAL REFRENCES:

Available upon request.

Contact this candidate