OREGON LAWS MS, MBB, IOCMI

Brazilian Portuguese, Spanish, Chinese

727-***-**** (M)

PMO Program Management Consultant

PROFESSIONAL SUMMARY

-Global Implementations - (Ariba, Oracle & SAP): Ten (10) Hands on End to End SAP & Oracle Implementations including OCM - Very complex w Highly Customized Legacy Applications: Functional & Technical Assessments - Pre & Post Impact Assessments thru Hypercare; Program Management, Blue Printing, Process Improvement & Business Value Stream Mapping; End to End Organizational Change Management (OCM) - Impact Assessments & Action Planning, Stakeholder Engagement, Resistance Analysis, Planning, Communications, & End User Training through Post Go Live Production Support

-NAV, SAP & Oracle ERP - Organizational Change Management: Hands on End to End Global OCM Delivery: Pre-Implementation/Impact Assessments, Cultural Assessments, HR Capacity Analysis, Transition Planning, Business Readiness, Stakeholder Engagement & User Analysis, Communications, Training, Design & Execution, ERP Training Systems Delivery, & Security/Role Mapping; Post Go Live Optimization. Winner of GM CIO Award 2009.

-Global Transformation Program Management: Brazil, LATAM, APAC, EMEA – Localization, Impact & Readiness Assessments, Culture & Business Process Transformation (SAP, HANA, Navision, Oracle, & Ariba ERP Solution Delivery).

-Brazilian Localizations: Program Management: SPED, Nota Fiscal-e, SEFAZ, Imported Purchase Boleto (SD & MM), Tax (IPI, COFINS, IPI, ISS), Banking Interfaces, & DDA (Direct Debit Authorization).

-Chinese Localizations: Program Management: Golden Tax System (GTS), Sales Invoice Creation & Cancellation, Inbound & Outbound File Formats, Interfaces, Overseas Invoices.

TECHNICAL SKILLS

Change Management

Strategy through execution: PROSCI, ADAKR, Kotter, AIM, ASAP, Lewin

SAP

ECC 6.0: WM, EWM, PP, PTP, MM, OTC, SRM, SCM, ASAP 7 & 8

Oracle

EBS 12.1: AP, AR, GL, OM, P2P, GL, CEMLI, C2C, OUM/AIM

Ariba

Buyer, Sourcing, Contracts, On Demand Cloud Deployment

PMO Program Management

Prince 2, Governance, Methodology Development, Metrics, Start Up

Enterprise Program Management

Transformation, Program Planning, Execution & Delivery, Onshore & Offshore

Training

Oracle EBS, SAP ECC 6, Multi Lingual, Users & Management

Process Improvement

Lean, Value Stream Mapping, DMAIC, Kaizen

PROFESSIONAL EXPERIENCE

International Organizational Change Management Institute (IOCMI)

International Director OCM (Project Manager) July 2015 – Present

Board Member

-Ariba On Demand, Navision, SAP, Oracle - End to End Program Change Management, Brazilian Tax & Localization Implementation.

-Change Leadership Management, Change Nexus Management, Change Impact Management, Education and Training Management, Change Communication Management.

Elsevier Publishing Company September 2015 – September 2016

Global ERP Brazilian Transformation Project/Program Manager (Solution Delivery & OCM)

-Recruits to Turn Around a Delayed ERP (Navision System) Implementation. Reporting to CFO – Accountable for Program OCM/Change Management, & Solution Delivery including Post Go Live Support.

-Impact: Phase 1 ERP Solution Delivery (Execution within 4 months) & Phase 2 IT Controls Audit (Post Audit – All deficiencies Remediated) & Process Mapping.

-Based in Brasil, Led Team of 5, & Offsite Supplier to revamp execution processes resulting in enhanced Control, Governance, & Visibility.

-OCM Tools: Readiness & Resistance Management, Cultural Analysis, Impact Assessment, Stakeholder Assessment, Risk Analysis & Management, Communications Planning, Training, Lean PDCA, & Readiness Assessments.

-Publishing Industry: Include Royalties, Discounts, Contabilidade, & All Brazilian Taxes incl: IPI, COFINS, & ISS.

Phillips 66 May 2015 – July 2015

Interim SAP Ariba OCM Support Lead (Project Manager)

-Global Rollout of Ariba Modules: SIPM, Sourcing, and Contracts.

-Focus: Pre Planning, Planning, and Blueprint – Design Phase; supporting Program Manager.

Pitney Bowes February 2015 – May 2015

Global SAP Program/Project Manager: PMO (Interim)

-SAP – OTO, OTC, ITR, SFDC, and Hana, with Share Point Repository.

-Regions: Europe, Nordic Region, Singapore, China, and Pacific.

-ASAP Process Areas and Work streams including: Deployment, Training, Testing, Business Readiness, and Communications.

-Global Documentation Process Documentation Review: PTP, ITR, OTO.

-Impact: Governance, Transparency, Delivery Support, Traceability, Standardization, and Critical Path Dashboard/Scorecard Reporting.

Bristlecone (SAP Partner) September 2014 – December 2014

Global OCM Program/Project Manager (Interim)

Global Manufacturing Corporation. Interim role needed after client replaced former Global Systems Integrator: SAP ECC - HANA, BI & BW, QM, SRM, FICO, PM, & PTF

-Led End to End Global OCM Tasks & Activities - Developed SAP Training Material, Impact Assessment, Readiness Assessments, Developed & managed a Change Champion Program, Completed an Human Resources Capability Assessment, Developed Communications Newsletters, and Stakeholder Analysis

-OCM Tools Developed: Impact Assessment, Stakeholder Analysis, Three Phase Readiness Assessment (Director, Manager, Supervisor), OCM Change Champion Newsletter, & Change Champion Departmental Readiness Assessments

SAP July 2014 & August 2014

Global OCM Program Manager (Interim)

Short term (Interim) assignment due to emergent medical leave of former SAP Sr. OCM Program Manager

Fortune 25 Client: Accountable for development of Global OCM Strategy, & Risk Assessments based upon SAP ASAP OCM Methodology: Finance Transformation Program

-Regions: Brazil, Asia, India, & Eastern, Western, Nordic Regions of Europe, Australia

-Areas of OCM Focus: Communications, Governance, Business Readiness, Stakeholder

Engagement and Training

-Developed OCM Toolkit: Global Business Readiness & Risk Assessment

Bunge Global September 2013 – May 2014

Global OCM Program & Project Manager

Program Level SAP Organizational Change Management (OCM) Implementation Activities: Template & Standards Guidance, Global OCM Project Planning in various languages, Direct & Manage Multi Lingual Consultant Resources.

“Hands On” Assessment of Impacts, Actions, & Readiness, Stakeholder Analysis & Engagement, Planning & Execution, Communications Planning, Training, Change Agent Development, & Milestone Stage Gate Reviews: Asia (China), South America (Brazil), & Europe (Germany& Spain); 100% Global Travel.

Accomplishments:

-SAP China Implementation: Hands on completion of Risk Assessments, Impact Assessments & Analysis, Action Plan Execution, & OCM Project Planning.

-Reporting: Developed OCM Performance Metrics for PMO & C-Level Status Review.

-SAP China & European Implementations: Hands on mentoring & monitoring Consultant resources (Multi Lingual): End to End OCM Lifecycle – Assessments, Impact Analysis thru Communications, Strategy & Training Programs Development.

-Standards Guidance: OCM Methodology & template review, GAP determination & analysis of GAP’s.

-SAP China Implementation: Designed, developed, finalized & executed Stake Holder Assessment Templates in Chinese & English.

-SAP Impact Assessment Audits: Asia Region -- Developed & Executed OCM Impact Assessment Audit: Resulting in Remediation of Impacts -- PP, PM, QM, FICO, SRM.

-SAP China Project: Outlined & Developed Training Material for SAP Key & End users in China: SAP – Introduction & Navigation, MM (Materials Management) and PP (Production Planning).

Complete Resume Upon Request

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