Marketing Support

PERSONAL PROFILE

I am a highly motivated and committed individual whose passion for excellence in creating outstanding travel experiences is evident in my professional experiences and commitment to continuous development. I present a dynamic and committed professional with extensive experience in management, education, business logistics and administration which provide a wide range of transferrable skills.

I believe passionately that positive relationships are the foundation upon which everything else is built upon in a successful business. Relationships with clients, colleagues and stakeholders are essential to the successful operation and growth of any business, none more so than in the travel and recreation markets. In my experience, the ability to deliver experiences of the highest quality to all guests- from initial enquiry to delivery- secures their return and builds a positive ethos amongst clients. Furthermore, and perhaps more importantly, ensuring that all members of an organisation buy into a collective vision is what takes a business from good to great.

Throughout my career I have developed a passion and commitment towards ensuring that guests feel supported in their experience and that their needs are at the heart of the programme devised for them. In my time in education I applied the same approach to learners and staff, ensuring that their needs were met and that any challenges were addressed in a timely and appropriate manner. I work effectively and efficiently both individually, and equally as part of a team, with a high level of precision and with excellent organisational skills.

I have excellent communication and listening skills allowing me to work at the highest level and am confident that my knowledge and experience (both theoretical and applied) can be utilised to great effect. I am very able to work under pressure in demanding and challenging situations and am adept at managing workloads accordingly. I know that sound financial management, budgeting and planning alongside the advancement of the organisations strategic vision is crucial to the success of the organisation.

I firmly believe that my extensive experience and leadership skills provide me with a strong foundation on which to advance my career and to fulfil both my personal and professional goals and aspirations.

EMPLOYMENT HISTORY

2013- Present: Director, The Links Connection Limited, St Andrews

Role and Responsibilities:

Management and Administration

Sole director of a small family business.

To take a holistic view of the business, managing the financial, marketing and operational aspects of the business.

Coordinating bookings, travel and logistical arrangements for clients during their stay.

To deliver outstanding service to clients during their stay, meeting their every need in order for them to focus on simply enjoying their experience.

To oversee the operations of the business, meeting the needs of guests before, during and after they travel with us.

Marketing:

To develop an annual marketing plan for the business, ensuring that this aligns with budgets allocated to this activity.

To implement a range of direct and indirect marketing strategies.

To ensure that the business retains relationships with both existing and potential clients.

Partnership Working:

To work closely with a range of suppliers and contractors to ensure that the correct arrangements are in place for clients.

To liaise with clients before and during their trip to ensure that their needs are met and they are able to focus solely on enjoying their experience.

2015 - 2017: Principal Teacher of Pupil Support and Wider Achievement, Bucksburn Academy, Aberdeen

Role and Responsibilities:

Management and Administration

Member of the Extended Leadership Team.

To deliver, curricular, vocational and pastoral support to a cohort of 160 secondary students.

To manage and coordinate a team of 12 staff including their deployment on a day to day basis.

To coordinate staff continual professional development opportunities, ensuring that teachers are delivering relevant content in lessons and support.

To track and monitor pupils wider achievement, encouraging and supporting them to extend their qualifications and learning beyond the classroom (Saltire awards, Duke of Edinburgh awards etc)

To manage the provision and quality assurance of resources required in support of learning.

Partnership Working

To engage with local employers in the provision of training and development opportunities for senior pupils.

To develop partnerships with relevant external agencies and the Local Authority – working together to enhance the provision and support for all pupils.

To form strong working relationships with stakeholders – students, parents, employers and voluntary agencies.

2011 -2015: Teacher of Physical Education, Westhill Academy, Aberdeen

Responsibilities:

To deliver effective programme of Physical Education across the curriculum from Primary 1-Secondary 6.

Responsibility of the design and delivery of an integrated Higher Physical Education course for senior pupils in line with national qualification framework.

Responsibility for the development of all materials, resources and assessments across the curriculum.

Maintaining the most up-to-date teaching strategies to engage and meet the needs of my students.

Participation in a range of CPD programmes in support of teaching and learning developments.

Experience coaching and teaching in delivering a range of extra-curricular opportunities.

COACHING QUALIFICATIONS AND SPORTING EXPERIENCE

TENNIS

LTA Level 2 Coaching Qualification

St Andrews Tennis Club/ Cults Tennis Club Aberdeen – experience in delivering coaching to a range of players from introductory/beginner through to performance level.

North of Scotland Regional Squad – Performance Coach responsible for the design and delivery of an integrated performance development programme for identified tennis players (age 14-17).

Cults Tennis Club – Internal CPD programme delivery to coaches and players.

CPD – Justine Henin Academy – performance programme

GOLF

Junior Golf Coaching Programme, Florida USA

St Andrews Links Golf Association

SKIING

Travelled globally to ski the best possible condition alongside my wife.

Highest level of piste and freeride skier through Ski Club of Great Britain.

Accomplished backcountry skier.

EDUCATION

2006-2010: The University of Edinburgh, Bachelor of Education (Hons)

PERSONAL INTERESTS

Growing up in St. Andrews, tennis has long been a part of my life. Combined with my passion for teaching, learning and understanding mechanical movements in sports, I enjoy spending a significant amount of my own time studying the game through the work of teachers, professionals and performance psychologists. As a junior player I competed internationally before gaining a full scholarship at the University of Edinburgh. Outside of tennis I enjoy keeping fit through, golfing, cycling and skiing with my wife and friends.

REFERENCES

Open references are available on request from the following individuals.

Mr. Kas Mohamed Mr. Alex Duncan

Head Teacher Depute Head Teacher

Bucksburn Academy Bucksburn Academy

Aberdeen Aberdeen

AB21 9DG AB21 9DG

(T) +44-122*-****** (T) +44-122*-******

(E) ********@************.***.** (E) **********@************.***.**

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