Regional sales/operations manager, dispatcher, traffic manager, operat

Daniel M. Reed

**** ********* **. *******, ** ***28 407-***-**** ********@*****.***

Objective

To provide solid leadership to a company with ambitious goals for profitability and service excellence.

Professional Development

Facilitation Methods training: Wolfe Business Consultants

Stepping up to Supervision: 7 part leadership program

Total Quality Management training: Wolfe Business Consultants

Dealing with Conflict & Confrontation: Career Track Training Systems

DOT, OSHA, FDA, EPA Compliance training: NWSA

CPR/Emergency First Aid/Safety Management training

Certified welding sales representative through AWS

Experience

REGIONAL MANAGER MATHESON TRI-GAS INC 7/2015 THRU PRESENT

Develop, manage and lead outside sales team to meet new sales growth monthly and annual goals

Oversee all operations at each store location in my region

Train outside sales team.

Oversee inventory control

Monthly review of Key Performance Indicators

Manage the accounts receivable and collections process

Accountable for profits and losses reporting and analysis

OUTSIDE SALES REP MATHESON TRI-GAS INC 11/2009 THRU 7/2015

Develop new business through scheduled sales calls and working target account list

Maintain existing business through tech support, customer service and building vertical sales

Active in the accounts receivable and collections process

Receive, analyze and process customer orders to completion

Review and analyze sales reports as needed

Act as back up site manager as needed

OUTSIDE SALES REP TRI-TECH WELDING SUPPLIES 1/2003 THRU 11/2009

Develop new business through scheduled sales calls and working target account list

Maintain existing business through tech support, customer service and building vertical sales

Active in the accounts receivable and collections process

Receive, analyze and process customer orders to completion

Review and analyze sales reports as needed

Act as back up site manager as needed

OPERATIONS MGR, INSIDE SALES, DISPATCH MITTLER SUPPLY INC 5/1984 THRU 12/1994 & 12/1999 THRU 1/2003

Manage production and distribution from corporate headquarters, overseeing all operations related to industrial, specialty and medical compressed gases and supplies

Recruit, manage and provide technical/operational support for a team of 25 production, distribution and service staff

Facilitate quality teams and manufacturing work groups to implement improvements in the operation process

Lead safety meetings, including specific topic selections

Made presentations at annual companywide service training

Select vendors for fleet service and production assets.

Provide continuous training for inside sales, production and distribution staff

Accountable for P & L review

TERMINAL MANAGER TOWNE AIR FREIGHT 12/1994 THRU 12/1999

Oversaw and coordinated dispatch service: trained and supported driver team

Supervised Office manager and dock lead

Accountable for office operations, dock, data entry, customer, quality control and records management for inbound and outbound freight

Trained new operations and dispatch personnel

Verified accuracy of shipping manifests and resolve any related discrepancies

Maintained daily communications with key accounts

References available upon request.

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