IT Supervisor
Resume:
Tokyo, Kodaira-shi Tel: +81-90-467*-****
Hanakoganei, Email: **********@*****.***
CURRICULUM VITAE
PERSONAL INFORMATION
Full name : Du Le Huy Nationality : Vietnamese
Date of birth : 23rd June, 1986 Marital Status : Single Place of birth : Thanh Hoa – Viet Nam Health : Good Mobile : +81-90-467*-**** Gender: : Male
Email : **********@*****.***
SUMMARY OF QUALIFICATION
+ Having graduated from the Post and Telecommunication Institute of Technology
(Information Technology faculty)
+ Completion of course on .NET Developer (COMMIT Information Technology Training Centre)
+ Completed training courses in Hotel Management System, Project management, Technical design...
Major in:
+ Technical Issues: Strong technical, consultancy and management skills of more than 2 years in the hospitality industry.
+ Knowledge of various hospitality systems: Opera PMS V5, Micros 9700, VingCard, FCS, Delphi, Payroll Cadena.
Specialties
- Hotel Management Systems
- Property & Central Systems Technology
- Consultancy
- Project Management
- Network Infrastructure Design
- Oracle RDBMS, Oracle Report Builder
- Programming i.e. C++, Microsoft Foxpro
- Java/Javascripts
- W eb Authoring Tools
- Alcatel OmniPCX Enterprise
- Background Music System
+ Other skills: Management Skills, Presentation Skills, Negotiation Skills, Group working Skills, Human Resource Management Skills, Project management Skills, Communication (oral and written) skills, Problem Solving Skills...
CAREER
OBJECTIVE
To use my skills, experience and adaptability to obtain a systems administration, engineering or programming position where I am constantly challenged. My greatest strength is my ability to walk into a new environment and be functional immediately. I am quick to learn and adapt to new situations, configurations and technologies. WORKING
EXPERIENCE
* From October, 2015 to the present: Aizuya Inn, Tokyo, Japan JOB TITLE: RECEPTIONIST
Job details:
- Receive guests to the hotel by greeting them warmly, and attending to their inquiries and answer inquirers over the phone.
- Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion.
- Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
- Handled payments through cash, checks and credit cards
- Keep clear and comprehensive records of guest room bookings and all billings for accountability.
* From June, 2013 to September, 2015: JW Marriott Hanoi Hotel, Vietnam JOB TITLE: SENIOR IT SPECIALIST
Job details:
- Monitors, ensures and manages the acquisition and maintenance of property based systems.
- Analyzes information, identifies current and potential problems and proposes solutions.
- Maintains, inspects and repairs equipment.
- Inspects and ensures the maintenance of the equipment or the environment.
- Ensure that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
- Ensure the property infrastructure and applications systems are functional at all times.
- Maintains inventories and manages IT hardware/software.
- Provides Internet support and maintenance.
- Provides cable management support.
- Consults on specific application issues or hardware/software problems.
- Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
- Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
- Ensures that regular on-going communication is happening in all areas of Responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
* From September, 2012 to May, 2013: Six Senses Con Dao Resort, Vung Tau, Vietnam JOB TITLE: IT OFFICER
Job details:
- Management, maintenance and installation of information and telecommunication technology (ITT) used in Resort.
- ITT hardware, business applications such as the PMS, POS, electronic locks; telephony & email systems;
- HR & payroll; FCS systems; Communication and local area networks; physical, network and systems security applications; data back-up & offsite storage, contingency & recovery plan and application software (business and office applications)
- Management and maintenance TV systems, music system.
* From March, 2011 to September, 2012: Crowne Plaza West Hanoi Hotel, Vietnam JOB TITLE: IT OFFICER
Job details:
- Manage and monitor the operation of all computer hardware, ensures all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware.
- Skills and knowledge:
+ Computer Hardware systems and devices including PC LAN technology.
+ Software operating and utility systems.
+ Front Office and Accounts Receivable Property Management Systems.
+ Interfaces to and from Front Office Property Management Systems and other Systems.
+ Back Office Accounting Systems.
+ PC and LAN based Office Automation products.
+ Point Of Sale Systems.
+ Guest and Administration Voicemail.
+ PABX systems.
+ Electronic Door Locking Computer System.
+ Computer Virus protection.
+ Hotel IT Security and Firewall.
- Maintain an up-to-date list of all computer hardware.
- Maintain uncompromising data and physical security standards.
- Administer all user ID’s, passwords, and the most sensitive system utilities, secure all sensitive resources and critical libraries.
- Assist IT Manager to notify department heads on current computer related issues, new releases, MIS trends, viruses etc
- Log security incidents and accidents in accordance with hotel requirements.
* From March, 2010 to February, 2011: CADENA VIETNAM Co., Ltd, Vietnam JOB TITLE: Consultant – HRM/Payroll Software
Job details:
- Take the responsibilities to implement, consult the main product – Human Resources Management System.
- Provide HR, Payroll and Time Attendance management solution to customer.
- Joined the testing team of Human Resources Management system and related software.
- Conduct the Training activities to end-users as well as to customer managements. LUANGUAES
- Vietnamese (Mother Tongue).
- English (Business Level).
- Japanese (N3 Level).
- Computers and Internet.
INTERESTS
- Traveling and playing sports, football, and swimming.
- Reading, listening to music.
REFEREE
1. Ms. Nguyen Thu Hoai –Personal Manager at Crowne Plaza West Hanoi
- Add: 36, Le Duc Tho Street, My Dinh commune, Tu Liem, Ha Noi, Vietnam.
- Mobile: +84 9 8999 4558
2. Mr. Huynh Tu Phu – Director of Human Resource at Six Senses Con Dao Resort
- Add: Dat Doc Site, Con Dao, Ba Ria – Vung Tau, Vietnam
- Mobile: +84 9 1439 9380
3. Mr. To Hong Hai – IT Manager at JW Marriott Hanoi
- Add: No 8, Do Duc Duc Street, Me Tri, Tu Liem District, Hanoi, Vietnam
- Mobile: +84 9 3549 6885
4. Mr. Raoul Poras –Manager at Aizuya Inn Hostel, Tokyo, Japan
- Add: Kiyokawa 2-17-2 Taito-ku, Tokyo, Japan 111-0022
- Mobile: +81-90-848*-****
I certify that my statement in this C.V is true, complete and correct to the best of my knowledge. If accepted for the position, I would undertake to carry out all instructions and follow company policy as set out by your organization.
Du Le Huy
Contact this candidate