Lisa Moore Stewart

**** ***** ****

Murfreesboro, TN 37128

615-***-****

aczuxw@r.postjobfree.com

Qualifications:

Extensive knowledge of managing profit and loss statements: Auditing, forecasting, budgeting, working within accounting principals to

preparing financial documents, balancing banking statements, analysis of line items to increase profits.

Problems solving of current business practices to encourage: Raising total quality standards and scores, training and development of a

team, and consistently maintaining the profitability of the business.

Organizes and prioritizes multiple tasks and completes them under time constraints.

Providing an atmosphere for employees to encourage professionalism, honesty, teamwork, and advancement.

Working on Quicken software, Excel, Word, Powerpoint, and Outlook

Experience:

Verizon Corporation March 2014 - Current

Retention Coordinator Financial Services - Assisting customers with accounts that are severely over due to make payment plans to

bring their accounts current, adjusting current plans to fit their needs, and reviewing accounts to be sent to third party vendors for further

follow up. Creating monthly statements for collections of customer accounts, auditing 60, 90, and 120 days accounts for further

processing, and auditing journal entries for accuracy.

Torchmark Corporation, Liberty National April 2012 2014

Assistant Unit Manager Training and maintaining an average weekly production of 3000 per week. I train new hired agents to help

families and businesses on life insurance and health supplemental.

Darden Restaurants, Red Lobster April 2004- March 2012

Culinary manager 2 yrs + Best Total Quality Score of 96% and Best food cost of 2.1 %. I have coached and developed three

assistants that were promoted into management.

Service manager - Went to Diamond Club after successful improving sales and guest count. Only the top 30 restaurants of Red Lobster

are awarded this, with over 700 in the company.

Beverage and Hospitality manager- Developed the training program in the restaurant, and raised alcohol sales by 5%.

VICORP Restaurants, Bakers Square 2003- April 2004

Assistant Manager Assigned to one restaurant due to low health and quality control

Scores, and raised the scores to the top 10% in the company.

Mike Ditkas Restaurant: 1999-2003

Learned the fine dinning side of the restaurant industry from the ground up. Server an Assistant sommelier, Banquet and catering

director, and Front of House Manager. Managed small events like Taste of Chicago, XLs announcement of the new leagues press

conference, and celebrities receptions. Limited engagement of their PNL due to private ownership.

Insure One 1997-1999

Office Manager -Licensed in Health and Life, Property and Casualty Insurance, a brokers license, Blue

Skies and Series 8 licensed. Opened and managed a neighborhood office offering all line of insurance to the local community.

McDonalds Corporation 1997-1991

Training manager - in the Detroit market. Worked with the training department to roll out staging in both the Chicago and Detroit

markets.

Education:

Augustana College, BA in Finance and Political Science

References history provided upon request

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