IT Manager
Resume:
Mohamed Moheb Awaad El-Sayed
Information Technology Regional Director & Consultant
International Driving license Military Situation: Exempted Biograph
** ***** ** ********** ** a several of Information Technology fields in both national and International Companies. Most of my Experiences are in Communications, Telecommunications, Microsoft technologies, Security, Programming, Development, Cisco technology and Cloud Computing. Now I am the Head of IT Section at Omatra Egypt automotive Company Before Joining Omatra, I was worked as an IT Director & Consultant for Narita Group Company where I was basically performing as IT Consultant and Project Manager. Earlier in 2009 I was worked as IT director at First Arabian Hotels & Resorts Company the mother Company of Four Seasons Hotels where I was managing all the Group IT departments of all subseries (Seldar, Senyar, Arabia, First for Tourism investments)
Managed ACT Hospitality Section for Micros integrated System where I was basically responsible of managing hotels Implementations projects.
After finalizing the B.A. of Engineering, I had joined Vodafone VIS as a Technical Support before joining
. Vodafone projects management team as Project Coordinator PROFESSIONAL EXPERIENCE:
Omatra Automotive Egypt “ Abu Rawash “
Information Technology Director
From May 2015 till Now
Responsibilities:
1- Provide overall IT governance for the firm
2- Plan, implement and monitor changes in infrastructure configurations 3- Install new servers and configure hardware
4- Develop and maintain system standards
5- Perform daily backup operations
6- Perform system monitoring for security purposes 7- Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority 8- Work with team to enhance current technologies to improve client services 9- Communicate regularly with executive management on information technology 10- Manage IT staff, which includes hiring, training, guidance, and discipline 11- Develop best practices and written documentation for all server maintenance 12- Oversee the provisioning of the end-user services 13- Manage the financial aspect of IT development
14- Manage hardware and software vendor relationships *****************@*****.***
Mobile 010********
Date of Birth: Sep 28th 1984 Social Status: Married Narita Group www.naritagroup.com
Information Technology Regional Director & Consultant From September 2014 till May 2015
Responsibilities:
1. Prepare and manage the Information Technology budget as well as the Instructional Technology budget.
2. Supervise the Desktop Technician and Network Administrator 3. Monitor, manage, maintain and administer the server environment including; Active Directory, Exchange, SQL database
4- Secure all servers.
5. Prepare and monitor a disaster recovery, including backups of servers. 6. Provide repair and upgrades for hardware, networks and software. 7. Install, setup, and maintain appropriate software on servers. 8. Develop bid specifications as required by NARITA policy for new and replacement hardware and software.
9. Responsible for coordinating the selection and purchase of equipment and support materials needed to reach goals.
10. Develop and maintain an accurate inventory of all NARITA technology equipment. 11. Coordinate and provide in-service and hands-on training for NARITA staff for hardware and software applications as needed.
12. Maintain accuracy and quality in any and all written materials developed. 13. Maintain a limited inventory of parts and materials. 14. Remain current in the utilization of technology in the field of education by attending training sessions, seminars and workshops
15. Perform other duties as assigned by the Vice President of Business Services. Crystal Mind www.crystal-mind.com
Information Technology Consultant @ Business Management Section From December 2013 to September 2014
Responsibilities:
1- Developing project plans, goals, and budgets; identifying resources needed 2- Developing schedules and methods for measuring results Guiding and performing strategic analysis for the project 3- Organizing and managing all phases of the project to ensure on-time completion 4- Assembling and coordinating project team members; assigning individual responsibilities 5- Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products
6- Planning and overseeing the preparation and dissemination of project communications. 7- Seeks ways to apply technology to business processes 8- Researches and provides information on technical trends 9- Consults with program/project management to develop appropriate technical solutions 10- Advise on options, risks, costs vs. benefits, impact on other business processes and system priorities First Arabian Hotels &Resorts Company (Four Seasons Owning Company) www.firstplace.com
Subseries (Seldar, Senyar, Arabia, First for Tourism investments) Information Technology Manager
From December 2009 to December 2013
Responsibilities:
1- Develop requirements, outlines, budgets, and schedulers for information technology projects. 2- Oversee all phases of project from conception to completion. 3- Assist with upgrading information security.
Manage team of consultants, programmers, developers, and analysts. 4- Ensure project is completed within budget and on time. Follow PMI standards to manage projects through the project life cycles of initiation, planning, execution and closure.
5- Develop work-breakdown structures.
6- Develop project tracking and variance reports.
7- Assemble risk management plans and work effort documents. 8- Create project documentation.
9- Provide risk assessment.
10- Review estimates.
11-Assess new opportunities.
12- Prepare proposals.
13- Flag potential issues.
14- Manage multiple vendors.
15- Utilize in-depth technical knowledge and business requirements to design and implement secure solutions to meet customer / client needs while protecting the corporation's assets. 16- Develop security standards, procedures, and guidelines for multiple platforms. Managing and monitoring Servers & Services
1- Company Projects Management
2- Share Point
3- IT Trainer
4- Policy and Procedures Creator & inspector
5- Network & Infrastructure
6- ISA [ Internet Security and Acceleration ]
7- Microsoft Exchange Servers [ Mail Server ]
8- Materials Control MC [ Financial and stores Programmes ] 9- Domain Controllers
10- Symantec backup exec [ Server for backup on disk storage or backup tapes ] 11- Symantec End point [ Anti-virus Server system ] 12- Fortigate [ Hardware Firewall configuring and Monitoring ] 13- Forefront online protection [ Exchange Inbound & outbound e-mails online Protection ] 14- Cisco Switches & Routers
15- File servers
16- WSUS Servers
17- Hits [ HR attendance and payroll system ]
18- Finger prints Machines [ Attendance hardware machines ] 19- Micros POS System
20- Micro Enterprise Management EM
21- Micros I - Care System
22- My Micros Web System
Support users, configure Blackberry Services, I-phones, V-lans,VPN Connections, wireless connections, conference calls, meeting rooms projectors
Advanced Computer Technology
Implementation Specialist @ Hospitality Section
From September 2007 to December 2009
Responsibilities:
1. Handle several implementation projects at any given time. 2. Lead all aspects of implementation at a client’s site. 3. Gather business requirements as necessary and apply detailed working knowledge of products and features to support the client’s business.
4. Create configuration documents for setup in ACT systems and train clients appropriately.
5. Recommend implementation of features and functions where appropriate. 6. Develop and conduct training programs for each client in all aspects ACT systems to be fully prepared on the go- live date.
7. Work with corporate Training Specialist, where necessary, to create training materials for client. 8. Report enhancement requests and bugs on behalf of the client. 9. Act as a resource to assist project team in Product Development and/or testing process to ensure integrity of data conversions prior to go-live.
10. Work with Project Managers to establish cost and time estimates for implementation. 11. Track tasks accomplished, time spent and milestones completed using internal tools. 12. Assist with identification of risks, and with development of mitigation or avoidance plans. 13. Communicate with client throughout the implementation project life cycle. 14. Assist clients with post-live support questions when needed. 15. Train/Coach less experienced Implementation Specialists and internal resources including support staff Projects Experiences:
1- Jolie ville Maritime Alexandria Renovation To Hilton Cornish Alexandria 2013 http://hilton-alexandriacorniche.h-rez.com/
Responsible as an IT Project Manager and Owner Rep. IT Consultant
Network infrastructure and Cabling extenders as per Hilton worldwide Standard
Setup Server Room and Servers Configuration as Hilton worldwide Standard
Micros System upgrading from 3700 to 9700 Micros Version
Change all PC HP to Lenovo
WIFI Guest internet
VPN & Remote Connections
Fire Alarm System
Reference Person: Mr.Ihab Zaki
Position: Hilton Regional IT Manager
Contact: +201*-***-****
2- Beach Club House Emaar Company ( Marrasi – Marina alex ) 3 Restaurants – Night Life Restaurants
http://www.marassi-egypt.com/marassi/beach-clubhouse Responsible as an IT Project Manager
Budget Control
Network infrastructure
Micros System [ WIFI New solution connection ]
Finger Print & HR Attendance System
VPN & Remote Connections
WIFI Guest internet
Reference Person: Mr.Abd EL Kader
Position: Emaar Egypt General Manager
Contact: +201**-***-****
e-mail:*******@****.**
3- First Mall ( 4 Restaurants Full Renovation + 4 Main Kitchens ) http://www.firstmallcairo.com
www.firstplace.com
Responsible as an IT Project Manager
Budget Control
Network infrastructure
Micros System
Finger Print & HR Attendance System
VPN & Remote Connections
WIFI Guest internet
Fire Alarm System
Reference Person: Mr. David Boulouys Reference Person: Mr. Henry Armanious Position: Chief Operation Officer [COO] Position: Food & Beverage and LG Chain Manager Contact: 003*-********* (France) Contact: +201*-****-**** E-mail: *************@*****.**
4- La Gourmandise Chain Restaurant Arkan 6 of October http://www.lagourmandiseegypt.com/
Responsible as an IT Project Manager
Network infrastructure Micros System
Finger Print & Emp. Attendance System
VPN & Remote Connections
Fire Alarm System
WIFI Guest internet
Reference Person: Mr. David Boulouys Reference Person: Mr. Henry Armanious Position: Chief Operation Officer [COO] Position: Food & Beverage and LG Chain Manager Contact: 003*-********* (France) Contact: +201*-****-**** E-mail: *************@*****.**
5- La Gourmandise Chain Restaurant Jolie ville Maritime Alexandria Hotel http://www.lagourmandiseegypt.com/
Responsible as an IT Project Manager
Network infrastructure
Micros System
Reference Person: Mr. David Boulouys Reference Person: Mr. Clement Gargour Position: Chief Operation Officer [COO] Position: Owning Company General Manager Contact: 003*-********* (France) Contact: +201**-***-*** 1 E-mail: *************@*****.**
6- La Gourmandise Chain Restaurant Maadi
http://www.lagourmandiseegypt.com/
Responsible as an IT Project Manager
Network infrastructure
Micros System
Finger Print & Emp. Attendance System
VPN & Remote Connections
Fire Alarm System
WIFI Guest internet
Reference Person: Mr. David Boulouys Reference Person: Mr. Henry Armanious Position: Chief Operation Officer [COO] Position: Food & Beverage and LG Chain Manager Contact: 003*-********* (France) Contact: +201*-****-**** E-mail: *************@*****.**
EDUCATION:
Bachelor's degree Electric Engineering (Communications & Electronics) At Faculty of Engineering
Project: Smart Vehicle
PLC & Smart Electronics
Excellent (98 %)
Location: Cairo, Egypt
Completion Date: May 2007
Communication systems have not only changed the world but are also advancing at an exceptional rate. Future communication systems will form the foundation for a sustainable and intelligent society where people and equipment can be connected anywhere, any time - with anything. A high degree of connectivity will be a key enabler for new innovative technologies and applications that can benefit from information sharing. Evolving technologies are e.g. 5G mobile communications, machine communications, fibre optical links and networks, and sensor network communication, with emerging new applications such as remote and assisted medical diagnosis and treatment, traffic and vehicle safety, environmental monitoring, maximising efficiency and reliability in smart grid infrastructure, and tele-presence systems that reduce the need for energy consuming transportation of people. In order to gain insight into communication systems of the future, and to develop such systems, solid analytical skills and an understanding of the fundamental principles of digital information transmissions are essential. Besides the fundamentals in communication engineering we focus on e.g. random signal analysis, stochastic methods for digital modulation and coding, applications of digital signal processing, optical fibres and lasers and information theory and coding.
The combination of theoretical and applied knowledge in systems that apply on a global scale gives you a toolbox and a degree in Communication Engineering for a lifelong learning process in communication technologies Skills
1- Professionalism
2- Adaptability
3- Goal setting
4- Motivation
References
Amr Bahi El-Din
Job Title: IT Director
Company Name: ITS KSA
Phone Number: +966.593333605
Tarek Yassin
Job Title: Vice Residence
Company Name: Crystal Mind
Phone Number: +2.01222103859
Email Address:
Hossam Ads
Job Title: Ceo
Company Name: Crystal Mind
Phone Number: +2.01223102768
Email Address: ****@*******-****.***
Training and Certifications
PMP (Training)
Training Institute: Amideast
Date Attended: April 2012
MCITP (Training)
Training Institute: Synergy
Date Attended: January 2008
MCSE (Training)
Training Institute: Synergy
Date Attended: June 2007
REFERENCES: Available upon request.
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