MANISH D. NAIR
Aspire to contribute rich experience and skill sets acquired over a period of time and convert into Profit Centre Management with key strength of Training, HR & Business Development.
Address : 49, Bardey Nagar, Borgaon, Nagpur - 440013.
E-Mail: *********@*****.*** ~ Mobile:937*******/820-***-****
Professional Synopsis
Proficient in developing, Training & streamlining systems with proven ability to enhance operational effectiveness and meet organisational goals within the cost, time & quality parameters.
Banking on vast experience to take an informed decision and challenge newer encounters.
An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.
Areas of Excellence include:
-Training & HR - Counsellor - Relationship Management
Core Competencies
Training & HR
Formulating long term/short term strategic plans, budgets to enhance Training & HR operations thereby achieving organisational objectives.
Initiative driven & result focus, exploring avenues to build consumer preference & derive volumes.
Counsellor
Channelizing core areas of operations to optimize bottom-line through effective partnerships.
Relationship Management
Building and strengthening relationships with key accounts; thereby ensuring high customer satisfaction.
Leading, training & monitoring the Team to ensure efficiency in business operations and meeting of individual & group targets.
Organisational Experience
Nov-14 Jetking Personality Development Trainer
Role:
Identify skills set in individual, impart training and develop the core competencies as long term objective.
Conduct Seminars, Supervise admissions, Profile mapping, coordinate with IT companies and student placement.
Highlights:
Train students on basic grammar and spoken English.
Motivation Believe-in-yourself and confidence building exercises.
Professional etiquettes, soft skills and Interview techniques.
Develop strong interpersonal relationship skills & communication skills.
Professional behaviour management and stress management.
Counsel on Leadership, effective listening, Analytical skills, Telephone etiquettes & implement student acquisition programmes.
Resume & Cover letter building.
Transformation through effective behaviour and evolve through positive changes.
Effective Time management on the professional approaches and be result focus.
Grooming, Body language and how to keep positive attitude all the time.
Set up long term & short term objectives and monitor SWOT at each interval.
June’-13-Nov-14 R M Developers Head-Training
Role:
Establish and form system in line with the scale and scope of project size.
Create role for all relevant positions fitting into CRM, Leadership skills, Positive Attitude building, Customer care, Objection handling,Behaviourial skills, Interpersonal skills, Motivational tools and tabulate long term and short term organisational goals.
Feb’-10-May’-13 Urbanspace Infra Pvt Ltd Director-Training
Role:
Identifying core areas of Real Estate,Developing training module and conducting various professional training programme, MIS, business analysis & development through effective training,CRM,Attitude building, Presentation skills.
Motivating and Collaborating with a team of 50+ professionals.
Recruit and team-building exercise.
Training and on-the-job coaching assistance.
Head the training wing CYA academy for the parent organisation.
Organizing on-site & off-site motivational programmes.
Feb’-08-Feb’ 10 FAIPL SrManager-Training
Role:
Handling Real Estate Training, Designing corporate communication & presentation, CRM & Behavioural management Nagpur & Vidharbha Region
Managing and mentoring a team of 15 professionals.
Instrumental in Designing, Developing communication theme and execution of class room training for the 2-launches ie: Grande & Vista.
Brand building and successful penetration to the TA at large and lead mass promotion to the institutes & corporates.
Impart training; minimize losses and superceed contribution to the bottom line of the organisation.
Trouble shooting, pre & post Sales service to the customers & creating customers out of customers.
Jun’04 - Feb’08 Zuventus Healthcare Ltd Regional Manager
Role:Trainer
Technical training of Pharma products in Nagpur Region covering Vidarbha & Marthwada.
Mentoring a team of 22 Field Officers and 4 Area Managers.
Train the new recruits on content, presentation skills, interpersonal relationship building skills, motivational skills, Time management, customer focus and customer relationship.
Jul’97 – Feb’04 NOVARTIS Area Manager
Role:Trainer
Implement strategies through effective on-the-job-coaching to associates.
Giving Training on Personality Development Skills.Attained High Standards of presentation, customer management, motivation, communication and strong team building on a continuous basis to achieve organisational goal effectively. Delivery the training on personality development skills.
Feb’95 – Jul’97 Dr. Reddys Labs PSR
Role:Trainer
Improvisation of Service quotient through effective training,better customer management & coverage.
Education
1995 P.G. in DMA (Marketing & Advertisement) Mumbai University
1994 B.Sc. (PCM) Nagpur University
Date of Birth : 16/11/1972