Banking, Management, Sales/Marketing, (have an Associate Degree)

Carrie Noren

920-***-**** • ***********@*****.*** • 26 E. Follett St. Fond du Lac, WI 54935

PROFESSIONAL SUMMARY

Exceptional customer service, dedicated to listening and identifying the needs of customers and educating them of various products/services to meet needs

Ensures the confidentially of all customers

Successfully upsells company products and services that meet customers’ needs, which resulted in increased company revenues

Accurately and timely processes documentation to ensure to compliance with local, state, and federal regulations and policies

Effective organization skills with strong attention to detail and ability to coordinate and prioritize multiple tasks

Promptly accomplish tasks that my supervisor and scheduler ask me to complete

PROFESSIONAL WORK EXPERIENCE

Mercury Marine May 2015- October 2016 Fond du Lac, WI

Machining

Trained employees on Proceco washer too clean and assemble parts and prepare for shipping

Ultrasound Technician

oTested the friction-welds on propshafts to ensure proper weld was established

Accurately stamped, parts and placed correct documentation on them for shipping

Checked tolerance using a height gage to ten-thousandths and inspected quality of parts

Accurately assisted in Mercury’s inventory

Foundry – Maintenance

Loaded and un loaded trucks with 30-ton crane to lift die cast dies

Loaded and unloaded Proceco washer using 10 to 30 ton cranes

Prepared die cast dies to be shipped out for repair

Assembly

Accurately gathered parts using Wallace card numbers to locate part number, and bring parts to lines to ensure the line stays running efficiently and productively

Paint Line

Prepared gear cases to get painted by masking proper areas

Customer Service Representative February 2011 - May 2012

Check Into Cash, Oshkosh, WI

Analyzed financial status 4-6 times per day to determine granting of loan

Explained complex loan products accurately to customers to ensure a satisfactory financial fit for them

Developed potential loan markets and referral networks to increase market share

Processed all loan documents promptly to ensure state and federal compliance

Communicated with Store Manager and District Manger by phone, email, and in person to obtain approval for granting larger loans to customers

Retail Bank Teller March 2010 – November 2010

Citizens Community Federal Bank, Fond du Lac, WI

Provided friendly and professional teller services to busy retail banking outlet

Created successful marketing campaigns to increase new customers

Managed cash transactions, cashed checks, and made loan payments

Store Manager/ Sales Associate May 2005 - February 2009

Sally Beauty Supply and Equipment, Fond du Lac, WI

Managed 4-5 employees in retail establishment

Interviewed, hired, and trained new employees

Exceeded in principles and methods for showing, promoting, and selling products or services

Used marketing strategy and tactics, product and demonstration, and sales techniques to assist in exceeding store’s sales goals

Delivered products and equipment within assigned sales territory and generated new sales

Considered the relative costs and benefits of potential actions to choose the most efficient action to increase sales revenues

Analyzed information and evaluated results to choose the best solution and solve problems for customers

Established constructive and cooperative working relationships with others, and maintained them over time

Developed knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources

Increased sales revenue by utilizing goals and incentives to accomplish an exceed sales quota for store

EDUCATION, AWARDS AND COMPUTER SKILLS

Moraine Park Technical College

Business Management and Marketing program to receive Associate Degree

Expected graduation Date: May 2017

Multiple Academic Awards for GPA On the Dean’s List

Proficient in Microsoft Word, PowerPoint, Outlook, and Excel, Share Point

Proficient in Windows 7, Windows 8.1, and Windows 10

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