Customer Service Sales

Leah Foreman

*** ***** ******

Lancaster, PA ****3

717-***-****

*********.**@*****.***

PROFESSIONAL SUMMARY

Customer service oriented with more than 16 years of retail experience. Motivated, with a drive for excellence. Dedicated to job and customer satisfaction. EXPERIENCE

Shift leader, Walgreens Lancaster, PA September, 2000 March, 2017

•manage employees, delegate tasks and follow up

•merchandise product, maximize sales

•cash handling, registers, cash drawers, deposits, cash reports

•customer service, refunds, ordering, handling discrepancies

•photo center, assisting customers in ordering, printing orders, assembling/completing orders timely, passport photos

•pharmacy, entering patients information, filling prescriptions

•resets/revisions in store

•receive warehouse/vendors

•prepare for inventory

•conduct interviews

•train employees

SKILLS

•customer service

•management

•education and training

•judgement and decision making

•sales

•active listening

•social perceptiveness

•time management

EDUCATION

•Lincoln Southeast High School of Lincoln, NE, graduated 2001

•College of Hair Design, Lincoln, NE, cosmetology license 2003

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