Zach Goemer
949-***-**** (mobile)
North Tustin, CA 92705
***********@*******.***
Summary of Qualifications
17+ years experience in project management, business consulting, business analysis, product specifications & maintenance of complex system solutions
Senior Product / Project Manager with over 20 multi-phased Web/Technology Solutions
Extensive experience in establishing project plans/schedules, critical path, risk management, budgetary / resource estimation / tracking, internal /external status reports
Strong capability for product / project direction, analysis, vendor & off-shore team management
Team player with proven ability to excel while providing leadership, & integrity
Professional Experience
Ten-X Homes / Auction.com Newport Beach, CA 06/2015 – 11/2016
Director, Business Systems Analysis / Product Manager
Ten-X Homes is a real estate transaction platform which enables users to perform all actions necessary to buy and or sell a home with or without a broker. At Ten-X Homes, users can browse, list, manage offers, and complete sales transactions all online from anywhere on any device.
Worked in-tandem with executive team and key stakeholders to influence and gain buy-off on product features sets that are presented in the QBR’s
Led the implementation and optimization of SCRUM processes between product marketing and engineering; utilizing Atlassian tools (JIRA & Confluence) as centralized source of requirement such as BRD, FRD, SRD; as well as Product Roadmaps, Sprints, and release notes
Served as cross-functional leader for multiple SCRUM teams to build out various product functionality
Collaborated with management and executive team to gather and synthesize market requirements and translate them into a product roadmap
Clarient Inc. / GE Healthcare Aliso Viejo, CA 08/2013 – 12/2014
Sr. Project Manager (Contractor)
Managed the implementation of a validated Laboratory Information Management System (LIMS) for Clarient’s BioPharma department in Aliso Viejo, CA and Houston, TX
Total budget of $1.1 mm & 50 + resources
Solution utilized a COTS LIMS developed by LabVantage with the objective of automating workflows & increasing quality across multiple locations
Project includes integration of RFID scanning, thermal label printers, and custom reports workflow configuration, development of various custom management reports, requirements gathering, configuration management & adherence to GE’s validated QA process
Collaborate with Lab SME’s, BA team, QA resources, as well as LIMS vendor to define & review and prioritize functional & non-functional requirements
Develop & manage project plans/estimates, budget/resource estimates, risk log/mitigation options, communication plan as well as program & project oriented functional plans
Responsible for daily communication & weekly project status reports to a wide variety of lab & GEHC resources/stakeholders
Response Genetics Inc.
Los Angeles, CA
11/2012 – 08/2013
Sr. Project Manager (Contractor)
Work with small team in heavy lifting effort to successfully launch LabVantage LIMS with very short deadline. Project launched on-time and under budget
Responsible for numerous tasks including creating FRS, UI mockups, workflow diagrams, requirements and use cases for LIMS, custom reports, and XIFIN integration
Work directly with off-shore development team to review requirements, identify/negotiate options, test releases and manage issue list
Create test scripts and training documentation and work with client services, accessioning, lab resources, sales and mangers to review requirements, and verify releases to ensure LIMS meets business needs
Manage and prioritize issue list and change requests to ensure LIMS is continually meeting/exceeding the needs of the lab/business
Clarient Inc. / GE Healthcare.
Aliso Viejo, CA
01/2012 - 11/2012
Sr. Project Manager (Contractor)
Managed the creation of a new commercial cancer diagnostics Laboratory Information Management System (LIMS) for GE Healthcare
Total budget of $11.7 mm & 50+ resources
Solution utilized a COTS LIS developed by SCC Soft with the objective of automating workflows & increasing quality across multiple worldwide locations.
Project includes integration of instruments & foreign interfaces, workflow configuration, development of various management reports, requirements gathering, configuration management & custom SW development
Work with Lab SME’s, OpX & BA teams as well as LIS vendor to define & review functional & non-functional requirements
Develop & manage project plan/estimates, budget/resource estimates, risk log/mitigation options, communication plan as well as program & project oriented functional plans
Responsible for daily communication & weekly project status reports to a wide variety of lab & GEHC resources
Insight Health
Lake Forest, CA
07/2010 – 09/2011
Sr. Project Manager (FTE)
SDLC & SCRUM management of multiple/concurrent healthcare related projects including the creation of a commercialized Radiology Information System (RIS).
Managed integration of Salesforce.com CRM, DW/BI, BO & dashboard reporting.
Worked with EVP of IT, Director of IT, development manager, QA manager, IT operations manager, software architect & lead DBA to define scope, estimate & allocate resources, & identify milestones necessary to complete projects
Developed tools & processes to manage, report & communicate scope change, development & QA tasks
Coordinated activities & tasks with internal & offshore development teams Jaypar (India) & SoftServe (Ukraine).
Generated weekly status reports for executive team which identify scope, progress, issues, estimated vs. actual resource allocations & recommendations, solutions & timelines.
The Recording Academy
Santa Monica, CA
12/2008 – 06/2010
Director of Product Strategy & Project Management (FTE)
Developed product strategy, feature sets, & product roadmap for all digital media initiatives including GRAMMY.com, Guess the GRAMMYs iPhone app & GRAMMY365.com
Responsible for PM duties on all Digital Media initiatives including identifying, documenting & communicating project timelines, resources, priorities, risks & mitigation strategies with the development teams, SME’s & executive management team.
Managed multiple 3rd party development teams & coordinated with internal IT team to ensure project met time, budget & business expectations
Designed & managed implementation of the GRAMMY’s first-ever social networking site specifically for GRAMMY members. GRAMMY365 was developed using Drupal (CMS) & CiviCRM open-source software.
Created RFP’s, interviewed potential 3rd party development teams, reviewed all Digital Media related SOW’s & created/managed FSD’s
Managed content team to ensure site is updated in a timely fashion & used analytics to determine the most effective content to display
Responsible for creating test scripts & overall QA of all Digital Media sites
Wasserman Media Group
Los Angeles, CA
07/2007 – 10/2008
General Manager / Sportnet (FTE)
Responsible for all aspects of Motocross.com including project management, content, product strategy, & business/functional requirements.
Managed a staff of 20 including project managers, marketing, product & content teams
Worked with & coordinated development goals, timelines, priorities & risks with the CTO
Responsible for group P & L & budget planning for top action sport sites.
Increased traffic 425% to over 2 million page-views monthly
Worked with product team to develop social networking strategies to increase UGC & other key performance indicators (KPI’s)
Developed content partnerships & distribution deals to increase unique users & increase membership
Created site requirements / mockups & worked with designers to create UI for upcoming version 3.0 site
Irvine Company
Newport Beach, CA
12/2006 – 07/2007
Sr. Business Analyst (Contractor)
Lead business analyst for Irvine Company Resorts Group responsible for gathering/documenting requirements & selecting best possible applications for new 5 Star/Diamond Pelican Hill Resort.
Created & managed requirements for various resort related initiatives including POS, golf & security projects.
Coordinated project tasks & objectives with PM’s, development & executives to ensure projects remained on target
Analyzed & recommended 3rd party vendors for projects at Pelican Hill Golf Course
Worked with marketing & resort resources to ensure timely rollout of projects
New Century Mortgage
Irvine, CA
10/2004 – 12/2006
Sr. Business Systems Analyst (Contractor)
Established processes & procedures through direct discussion with mortgage business users in order to determine process improvements through automation & process reengineering
Created functional specification documents outlining system actions, user actions & integration points
Designed interfaces for custom mortgage loan inventory management system application
Worked together with business users, project managers, developers, DBA’s & QA engineers in order to update & maintain validity & integrity of functional specification document & other related material
Developed system test scenarios, test scripts & training material for business users
Collaborated with project managers in order to determine scheduling, & budgetary estimates related to updated scope requirements
SANEXA
Newport Beach, CA / Beijing, China
10/2003 – 10/2004
Business Consultant (Contractor)
Created specifications, including vision scope, use cases, & requirements (SCRUM) for the nations largest owner of AM-FM radio stations & billboards
Delivered specifications to & interface with software development team in Beijing, China
Discussed & mediated scope/specifications with clients via multiple nationwide offices
Coordinated & managed pre-production milestones such as high-level specifications, sitemaps, & UI mockups
CountryMedic
Costa Mesa, CA
01/2003 – 10/2003
Systems Analyst (Contractor)
Responsible for producing specifications for an enterprise medical billing, scheduling & EMR software solution using Microsoft’s .Net technologies
Met with Executives, Marketing personnel, SME’s & industry experts in order to design & deliver a product that exceeds current standards & clients expectations
Thoroughly analyze competition to develop a best practices solution unique to the medical billing industry
Created use cases, process flows, mockups & System Requirements Specifications (SRS) while simultaneously discussing document conventions with production team in order to deliver the best possible specifications.
eAgency Systems
Newport Beach, CA
01/2001 – 11/2002
Business Analyst / Project Manager / Quality Assurance (FTE)
Responsible for management of Sales Force Automation (SFA) & Customer Relation Management (CRM) targeted for the insurance & financial industries.
Created project documentation from inception to signoff including Vision Statement, SRS, UI Functional Specifications, use cases, testing procedures, budget tracking worksheets, change requests, PSA contracts, & RFP’s.
Worked collaboratively with Executive Management, Marketing & Sales to develop product initiatives that fulfill ongoing internal & external business needs.
Researched 3rd party applications to determine ease of integration with eAgency’s proprietary features & functionality.
KORE Partners Ltd
Newport Beach, CA
08/1999 – 12/2001
Project Manager / Business Consultant (FTE)
Responsible for delivery of large-scale engagements ($2m+ budget) while working with cross-functional teams of 25+ resources.
Primary representative & key contact on projects also direct/coordinate/allocate the necessary resources to complete the project successfully on schedule & within budget.
Proactively coordinate, communicate & track timelines, milestones, critical path functionality, deliverables, billing, invoices, & hardware for multiple concurrent projects.
Internal reporting of project status, issues & risks to directors & executive management.
Responsible for creation & management of Basic Ordering Agreement (BOA), Task Order (TKO), Addendums, & Statements of Work (SOW) contracts.
Created & managed Software Requirement Specifications (SRS) document, use cases, site maps & process flows.
Created proprietary application to track & identify time & billing variance, utilization rates, resource usage, departmental utilization, hard-costs & project phase status.
Education
California State University at Fullerton, Bachelors of Science in Psychology.
Skills
Extensive experience with Windows environments, Internet browsers & HTML editing, MS Office (including Project, Visio, PowerPoint, Excel, SharePoint and Outlook), WebEx, WebEx Connect, Adobe PageMaker & Photoshop. PC & MAC proficient.
Open source experience with Drupal,(CMS), CiviCRM, & Unfuddle
Effective written & verbal communication skills.