Sales Customer Service

EXECUTIVE SUMMARY

Effective communicator with the proven ability to build key stakeholder relationships, increase sales revenue, build brand equity, and expand market presence. Self-motivated and driven to excel and thrive in an autonomous environment. Ability to leverage experience, hardware industry knowledge, and existing networks to assist with leading an organization to new levels of achievement. Results oriented professional displaying a collaborative approach in developing customized solutions culminating in new business opportunities and greater profit.

Key strengths include: building relationships at C-Level, relationship selling, outstanding customer service, long term project management, knowledge and experience in multiple vertical markets.

HIGHLIGHTS

Sales Development

Inside and outside sales selling Panel PC’s, LCD’s, POS terminals, Kiosks, Rugged Tablets and other computer products to vertical markets including; Control Processing, Education, Gaming, Government, Healthcare, POS and Retail.

Established and maintained relationships with owners of, and key contacts in POS and retail software manufacturers; securing company’s role as authorized supplier of computer hardware and peripherals for their dealers.

Customized terminals to meet the specific requirements of Arkansas Children’s hospital the Leading Pediatric Children’s hospital in the US, deploying over 1,600 Panel PC’s over a four year rollout.

Provided over 2,500 Electronic Health Record Panel PC’s to Healthcare Management Systems over a five year period.

Business Development

Prospected and cultivated new business through diverse channels including; telemarketing, direct mail, site visits, online marketing, sales conferences and trade shows.

Led company’s efforts to expand into new vertical market tripling reach within 10 years.

Developed a database of POS Software resellers throughout the United States resulting in over 200 new customers in a two year period.

Conceptualized, launched and marketed innovative new products that resulted in an average of 32% increase in sales annually.

Vendor Relationships

Negotiated contracts with OEM manufacturers, vendors and suppliers to maximize profitability, coordinate just in time delivery.

Exhibited in trade shows extensively throughout the US, Canada and Mexico including: NACShow, G2E Global Gaming, National Restaurant Association, Nightclub & Bar, National Retail Federation, Digital Signage Expo, BC Food Service Expo, NW Food Service Show, International Pizza Expo, Showeast, CinemaCon and Healthcare Information and Management Systems Society(HIMSS).

Maintained key vendor relationships spanning 22 years and 3 companies.

Management & Supervision

Established the Portland office; hiring all support, sales and technical staff and provided daily personnel management support. Expanded from a staff of one to seven and became the company’s primary manufacturing and distributing facility.

Independently analyzed financial performance of operations, tracking and analyzing costs, and creating and implementing cost control actions to achieve highest level of profitability.

Led a sales force of 5 regional sales representatives located in three locations. Established equitable territories, set quotas, monitored progress and conducted staff training.

HISTORY

Touchscreen Technologies, Inc. 2009-present

President/Partner

Tekvisions, Inc. 1997-2009

Vice President of Sales/Partner

Liberty Electronics 1994-1997

Regional Sales Manager

EDUCATION

BACHELOR OF ARTS, ECONOMICS 1990

Old Dominion University, Norfolk, Virginia

MILITARY

US NAVY Disbursing Clerk 1985-1988

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