Customer Service Sales

JACOB A. KILGORE

**** ********* *****, ******, ** 30096

678-***-**** *****.*******@*******.***

https://www.linkedin.com/in/kilgorejacob

(Bilingual- Spanish/ English)

EDUCATION AND HONORS

GEORGIA GWINNETT COLLEGE Lawrenceville, GA

B.B.A- in Finance- CUM LAUDE Aug 2016

GPA:3.68; Strickland Business Scholarship

Nominated to The Sigma Beta Delta Honor Society

President’s List

Dean’s List

AMERICAN INTERCONTINENTIAL UNIVERSITY Dunwoody, GA

A.A. - Business Administration May 2012

Dean’s List (2 semesters)

RELATED COURSEWORK/SKILLS

Investment, Quantitative, & Statistical Analyze

Financial and Managerial Accounting

Economics

Microsoft (Word, PowerPoint, Excel, Outlook)

Financial and security management

Public Finance

Financial Modeling

Mergers and Acquisition

WORK EXPERIENCE

THE JUDGE GROUP Alpharetta, GA

Recruiter (FT) Feb/2016-Present

Data mining specialized candidates through multiple databases, e-mails, cold calling, and text messaging

Coordinate and schedule interviews with Hiring Managers and Candidates

Create Excel worksheets (tables, pivot tables, VLOOKUP) for record keeping of candidate progress

AMERIPARK- LENOX SQUARE Atlanta, GA

Valet Attendant (PT) August/2016 –Present

Handling cash transaction and provide high quality customer service to clients

Navigating multiple vehicles in and out of designated lots

PULL-A-PART Atlanta, GA

Call Center Representative/ Key Holder (FT) Dec/2012-Feb/2016

Analyzed and interpreted states’ car-buying laws and market prices to clients

Incorporated Excel and Word for recordkeeping of data and sales.

Reinforced training to new representatives

Lead the parts specialist team for the entire call center

ADVANCE AUTO PARTS Norcross, GA

Sales Associate (PT) Mar/2013- Aug/2013

Participated in weekly trainings and meetings to improve communication and sales

Expedited customers to finish their projects by providing the right parts and tools

Pushed promotional products to clients which leads to surpassing sales goal

VOLUNTEER WORK

Junior Achievement BizTown - Business consultant to a business that was being run by 6th graders 10/2015

Meals by Grace-Gathered food items, hygiene products and Distributed to families in need 08/2015

Gwinnett County Fairground- Assisted with the Fundraiser for families that lost a member to cancer 08/2014

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