Microsoft Office Assistant
Resume:
Tani Clark
Brooklyn, NY *****
**********@*****.***
Certifications/Skills:
• NYC Dept. of Health & Mental Hygiene: Child Abuse & Maltreatment Training
• Training expertise derived from knowledge of a variety of teaching pedagogies
• Proficient in computer usage and navigating databases
• Extensive knowledge of Microsoft Office applications including Word, Excel and PowerPoint
Education: Bachelors of Arts, June 2010
CUNY Brooklyn College Education & Psychology
Brooklyn, NY
Professional/Experience:
CUNY Brooklyn College Learning Center February, 2007 – Present Receptionist I Personal Assistant/ Supervisor/Coordinator Brooklyn, NY
• Assist in the hiring and training of new personnel
• Coordinate with faculty and staff via email, phone and in-person correspondence
• Create digital and hardcopy schedules detailing the Learning Center's multidisciplinary offerings
• Disseminate materials to promote services and amenities
• Plan, implement and maintain procedures to monitor and streamline services
• Track student visits and satisfaction to ensure delivery of excellent service
• Conducted outreach to faculty, staff and students on behalf of the Learning Center
• Fielded questions, concerns and comments proffered by students, faculty and staff
• Prepared and aided in the processing of payroll for Learning Center staff
• Collaborated with office manager/accountant to tabulate and balance multiple budgets
• Expertise creating and managing both administrative and personal calendars
• Recorded detailed messages, received interoffice correspondence and handled cash transactions
Salem Daycare Center September 2004 -January 2007
Substitute Teacher/ Assistant New York, NY
• Devised an individualized curriculum for children 2 to 5 years in age
• Assisted with classroom management
• Met and greeted children and parents
• Planned and scheduled educational activities
• Participated in Parent Teacher Conferences
Priority Temporary Agency June 2004 - September 2004
Receptionist New York, NY
• Greeted and interacted with diverse clientele
• Directed all correspondence to appropriate parties
• Prepared necessary documentation and correspondence at superior's behest
• Scheduled travel arrangements and managed multiple calendars
Tam Tam Childcare April 2002 - October 2003
Child Care Provider New York, NY
• Interacted with children and parents/guardians
• Constructed a curriculum of educational and recreational activities befitting young children
• Assisted with the creation and implementation of lesson plans
• Supervised field trips and daily activities
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