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Customer Service Management

Location:
Bhubaneswar, OD, India
Salary:
10,000
Posted:
April 17, 2017

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Resume:

CURRICULAM –VITAE

SATYAJEET PATTNAYAK

D.O.B- 23rd Nov 1987

Email:aczuie@r.postjobfree.com

Contact No: 078********

Profile:

An enthusiastic self-motivated person with proven analytical, communication,

Creative and interpersonal

Objective:

I want to be a part of an organization where I can grow in terms of knowledge, skills and attitude and put to an effective use of my analytical abilities and professional competence so as to align self -development with organizational development.

Examination

YEAR / SESSION

BOARD / UNIVERSITY

SCHOOL / COLLEGE

Post Graduate Diploma in Accommodation Operation management

2010-2011

National Council for Hotel Management &catering Technology”,

Noida

Ranjita Institute of Hotel Management &Catering Technology

Bhubaneswar,Odisha

India

Graduation in

Arts

2008

Utkal University

(BBSR)

Christ College

Cuttack(Orissa)

10+2 in Arts

2004

C.H.S.E

(BBSR)

Christ college

Cuttack(Orissa)

10TH

2001

Board of higher secondary education

Board School

ACADEMIC PERFORMANCE:-

EXPERIENCE

PRESENTLY WORKING AS CGO OFFICER IN XAVIERS INSTITUTE OF HOTEL MANAGEMENT AT CUTTACK FROM NOV2016 TO TILL DATE.

WORKED AS HOUSEKEEPING HEAD IN HOTEL TRIPPLE C AT BUXIBAZAR, CUTTACK (ODISHA) FROM 2013 TO – NOV 2016

WORKED AS HOUSEKEEPING SUPERVISOR IN PROMOD RESIDENCY HOTEL AT CUTTACK (ODISHA) FROM JULY 2012 – NOV 2013

WORKED AS JOB TRAINEE IN HOUSEKEEPING IN SWOSTI PREMIUM HOTEL, BHUBHANESHWAR(ODISHA) FROM DEC 2011 – JUNE 2012

Industrial Training:

Completed 6 months (May 2011 to Nov 2011) industrial training at Swosti Premium Hotel Bhubaneswar, Orissa.

Got a Six Week Certificate Course for Foods & Beverage Services (Hunar-Se-Rozgar), under aegis of Minister of Tourism, Govt of India-National Hospitality Skills Certificate

SKILLS AND KNOWLEDGE ACQUIRED THROUGH EDUCATION AND EXPERIENCE

Knowledge of introductory course in computer Application.

Completed Post Graduate Diploma in Computer Application.

Strong written and verbal communications skills in English.

Problem solving and manpower management skills.

Excellent interpersonal and customer service skills.

Function well in high stress atmosphere.

Ability to lead, guide and motivate people at all levels

MY STRENGTHS

I am simple person with good communication abilities.

I can be quit effective for conflict resolution.

I am good negotiator & manager.

I am remarkable patience.

INTERESTS SUBJECT OF INTEREST

Reading newspaper & listening music

Cooking HOUSE KEEPING

Playing Computer Games

COMPUTER EXPOSURE

Working and Handling knowledge of Windows based PCs. with packages like MSOFFICE, Internet connectivity software, Image Manipulation programs etc.

Personal Details:

Fathers Name : Late P.N. Pattanayak

Mothers Name : Padmalaya Pattanayak

Sex : Male

Marital Status : Married

Nationality : Indian

Mailing Address : C/O: Dr Siba Sundar Rao, Mehendipeer, Chandini

Chowk, Cuttack-753002(Orissa)

.

DECLARATION

I hereby certify that all details furnished above are true and correct to the best of my knowledge. If given a chance, I shall prove asset for your organization to the best of my ability.

DATE: 17.04.2017

PLACE: Cuttack

(Satyajeet Pattnayak)

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