Quality Engineer Supply Chain

DAVID DEZWAAN

PHONE 256-***-**** • E-MAIL ********@*******.***

Manufacturing professional with expertise in Lean, Supply Chain, and ISO 9000.

PROFESSIONAL EXPERIENCE

**** – Present. Metso Inc. Clarksdale, MS 38614

Metso is the world’s leading industrial company in the mining and aggregates industries and in the flow control business. In 2015, Metso's net sales totaled EUR 3.7 billion. Metso employs approximately 14,000 industry experts in more than 50 countries.

Production Supervisor / SAP Master Planner

Supervised UAW local 1724 union workers in CNC and robot welding operations.

Converted master data from legacy system to SAP.

Develop and planned manufacturing schedules using SAP.

Worked with local vendors for MRP Supplies

Fielded customer inquiries for lead times and quality concerns.

1989 – 2013. Steelcase, Inc. Grand Rapids, MI 49501

Steelcase Inc. is the largest office furniture company in the world with Fiscal 2011 revenue of approximately $2.7 billion. Steelcase Inc. and its subsidiaries have more than 650 local dealer locations and approximately 13,000 employees worldwide.

Steelcase Athens Alabama, Mfg. Quality Engineer (2009 – 2013)

Manufacturing Quality Engineer for three product lines, with annual sales of $200 million combined.

Led Lean Manufacturing implementation for value stream.

Used 5S, Equipment Communication Center, and OBM daily.

Traveled to customer sites to trouble shoot installation issues.

Steelcase Grand Rapids, Supply Chain Quality Eng. (2007 – 2009)

Supplier Quality lead for the Textiles. Annual spend $45 million.

SAP quality support for metrics initiative.

Primary Supplier Quality contact.

Steelcase Grand Rapids, ISO 9001 Lead Auditor (2005 – 2007)

SCNA Quality: directed the internal audit program and local Steelcase auditors for all 10 North American locations.

Corporate contact for ISO 9001 external registrar. Scheduled the audits for all facilities. Coordinated auditor travel arrangements. Negotiated contracts and created PO’s for service.

Contributing writer on the Steelcase Inc. Shingo Award report.

Steelcase Grand Rapids, Logistics Quality Engineer (2000 - 2005)

Logistics/Distribution: Track and analyze performance measures monthly, using multiple databases, and report results to senior staff using the DMAIC (6Sigma) framework. Make recommendations for, and lead teams in; lean, quality improvement, and cost saving projects.

Logistics/Distribution: Created and maintain the Intranet website for the quality department, and quality documents.

Logistics/Distribution: Lead on the Warehouse SAP quality module.

Steelcase Grand Rapids, Textiles Quality Inspector (1995 - 2000)

Manufacturing Quality lead. Worked weekly with a team of engineers to develop new textiles. Established control plans with suppliers.

Color Control Specialist. Responsible for creating and maintaining corporate color standards for all seating fabrics and plastics.

Steelcase Chair Plant Quality Inspector (1991 - 1995)

Final Assembly: Managed audit database for outgoing product audit records. Developed and reported data weekly to management. Wrote corporate Seating Quality Acceptance Standards for all lines. Set up and ran training classes for production personnel on metrology, blueprint reading, using CMM’s, and interpreting Quality Acceptance Standards.

EDUCATION

1978 - 1982 Calvin College Grand Rapids, MI

BA in Business Administration

PROFESSIONAL MEMBERSHIPS

Senior Member of ASQ and Certified as a Quality Auditor (CQA), Certified as a Quality Technician (CQT), Certified as a Software Quality Engineer (CSQE), and Certified as a Six Sigma Black Belt (CSSBB) through ASQ.

PROFESSIONAL REFERENCES

Available upon request.

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