Customer Service Administrative Assistant
Resume:
Priscilla L. Allmond
Atlanta, Georgia 30310
*********.*.********@*****.***
Paralegal
SUMMARY OF EXPERIENCE
Twenty-eight (28) years of experience as an administrative assistant to corporate managers. Skilled at using all Microsoft Office applications, including Excel. Skilled at using Word Perfect and Lotus 1-2-3, and Quickbook. Exceptional organizational skills; able to integrate details and coordinate tasks to accomplish overall project goals.
Exceptional interpersonal skills that contribute to a friendly and efficient working environment for clients, co-workers, and supervisors.
EXPERIENCE
Shilling, Pass & Barlow 2011 – Present
Legal Assistant/Paralegal
Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as complaints, motions and subpoenas. Perform legal research. Data input, filing, running criminal histories. Answer phones, prepare reports, and pre-processed and validated data and other duties as assigned.
Adept at handling sensitive business issues with discretion and professionalism.
Able to manage a vast array of responsibilities including meeting planning.
Capable of leading projects, Supportive team player,
Excellent communication skills that have led to productive working relationships with others and staff.
Chesapeake Commonwealth’s Attorney Office 2007 – 2011
Legal Assistant
Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as complaints, motions and subpoenas. Perform legal research. Data input, filing, running criminal histories. Answer phones, prepare reports, and pre-processed and validated data and other duties as assigned.
Adept at handling sensitive business issues with discretion and professionalism.
Able to manage a vast array of responsibilities including meeting planning.
Capable of leading projects, Supportive team player,
Excellent communication skills that have led to productive working relationships with others and staff.
Ronlyn Corporation, Augusta, GA 2005 - 2007
Administrative Assistant
Responsible for accurate and timely preparation and routing of correspondence, and reports. Plans and organize work load with minimal to no supervision. Serves as a liaison between the Home Office and other Entities. Screening those matters not requiring his/her personal attention by handling or referring to the appropriate staff member. Schedule conferences and meetings; Prepare the following for remittance Union Contributions, garnishments to include, IRS Levies, Bankruptcies and other garnishment orders. Coordinate and supervise the clerical activities. Schedule clerical work assignments; proofread materials, maintain office petty cash fund, maintain personnel time and attendance reports and leave records. Process payroll and /or accounts payables in the absence of accounting staff. Order maintain adequate office supplies.
Adept at handling sensitive business issues with discretion and professionalism.
Able to manage a vast array of responsibilities including meeting planning.
Capable of leading projects, Supportive team player,
Excellent communication skills that have led to productive working relationships with other entities and staff.
Grady Health System, Atlanta, GA 2000 - 2004
Procurement Specialist
Prepared bid requests. Procured quality products and maintained attractive price points satisfying customer demands and ensuring company profitability. Prepared purchase orders.
Priscilla L. Allmond
1067 Snead Drive
Suffolk, Virginia 23434
*********.*.********@*****.***
Negotiated special pricing with vendors.
Negotiated purchase agreements and reduced costs.
Purchased materials, supplies, and services for all company needs.
Experienced in price negotiations: persuasive, persistent, and resolute.
United States Army, Grafenwoehr, GE 1988 - 2000
Administrative Specialist
Maintained employee morale; planned, organized, and coordinated outside activities. Prepared various documents, leave and payroll forms (letters, contracts, memos, etc.). Prepared expense vouchers and maintained internal ledger of
all transactions.
Provided assistance to soldiers in an efficient and friendly manner.
Drafted, prepared, and monitored correspondence, scheduled appointments, coordinated travel arrangements, and produced documents.
Directed heavy telephone volume, ensured accurate recording and delivery of messages, tracked employees' availability within the office, performed general office administration, and typed letters and reports.
EDUCATION
West Fulton High School, Atlanta, Georgia 1987 High School Diploma
H.S.
Albemarle College, Elizabeth City, North Carolina 2007
Tidewater Community College, Virginia Beach, VA 2011- 2014 Certificate in Paralegal
SKILLS
10-Key Calculator, Alphanumeric Filing, Administration.
Appointment Scheduling, Basic Secretarial, Business Correspondence.
Customer Service, Regulator Reporting and Communications, Purchasing and Inventory
Business Machines, Data Entry, Editing and Proofreading, Knowledge of Office Equipment (Copier/Fax), Multi-line Switchboard Operations
Notary in the State of Virginia
TRAINING
Fundamentals of Purchasing - Augusta State University, Augusta, GA, 2004 - 2004
Leadership Development Course - U.S. Army NCO Academy, FT. Stewart, GA, 1998 - 1998
Telephone Technique Course Interpersonal Skills Course/Customer Service - Grady Health System, Atlanta, GA, 1997 – 1997
Multi-Tasking Management – City of Chesapeake’s In-House training program – Chesapeake, VA, 2010 – 2010
Myers Briggs – City of Chesapeake’s In-House training program - Chesapeake, VA 2009
Certificate in Paralegal Studies
HONORS
Grady Great 100 - Grady Health System, Atlanta, GA, 2000 - 2001
Priscilla L. Allmond
1067 Snead Drive
Suffolk, Virginia 23434
757-***-**** *********.*.********@*****.***
Grady Health System, Atlanta, GA, 2000 - 2001. Distinguished Achievement in Guest Relations
Recognized as a Team Player/Leader
Outstanding Service Award
VOLUNTEER
Healing Chapel Baptist Church, Suffolk, VA
Secretary Pastor’s Aid, 2009 - Present
Created Excel spreadsheets to summarize member’s payment of dues information. Composed, edited minutes to be discussed for next meeting. Type and mailed letters to go out to guest church when a program is going to be put on.
First Baptist Church of Keysville, INC., Hephzibah, GA
Secretary, 2002 - 2007
Performed timely and highly accurate data entry to ensure fastest turnaround possible for new members. Created Excel spreadsheets to summarize new member’s information. Composed and edited minutes to be discussed for next leaders meeting.
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