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Customer Service Administrative Assistant

Location:
Atlanta, GA, 30310
Salary:
38,000
Posted:
April 18, 2017

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Resume:

Priscilla L. Allmond

*** ***** *****

Atlanta, Georgia 30310

757-***-****

aczu92@r.postjobfree.com

Paralegal

SUMMARY OF EXPERIENCE

Twenty-eight (28) years of experience as an administrative assistant to corporate managers. Skilled at using all Microsoft Office applications, including Excel. Skilled at using Word Perfect and Lotus 1-2-3, and Quickbook. Exceptional organizational skills; able to integrate details and coordinate tasks to accomplish overall project goals.

Exceptional interpersonal skills that contribute to a friendly and efficient working environment for clients, co-workers, and supervisors.

EXPERIENCE

Shilling, Pass & Barlow 2011 – Present

Legal Assistant/Paralegal

Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as complaints, motions and subpoenas. Perform legal research. Data input, filing, running criminal histories. Answer phones, prepare reports, and pre-processed and validated data and other duties as assigned.

Adept at handling sensitive business issues with discretion and professionalism.

Able to manage a vast array of responsibilities including meeting planning.

Capable of leading projects, Supportive team player,

Excellent communication skills that have led to productive working relationships with others and staff.

Chesapeake Commonwealth’s Attorney Office 2007 – 2011

Legal Assistant

Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as complaints, motions and subpoenas. Perform legal research. Data input, filing, running criminal histories. Answer phones, prepare reports, and pre-processed and validated data and other duties as assigned.

Adept at handling sensitive business issues with discretion and professionalism.

Able to manage a vast array of responsibilities including meeting planning.

Capable of leading projects, Supportive team player,

Excellent communication skills that have led to productive working relationships with others and staff.

Ronlyn Corporation, Augusta, GA 2005 - 2007

Administrative Assistant

Responsible for accurate and timely preparation and routing of correspondence, and reports. Plans and organize work load with minimal to no supervision. Serves as a liaison between the Home Office and other Entities. Screening those matters not requiring his/her personal attention by handling or referring to the appropriate staff member. Schedule conferences and meetings; Prepare the following for remittance Union Contributions, garnishments to include, IRS Levies, Bankruptcies and other garnishment orders. Coordinate and supervise the clerical activities. Schedule clerical work assignments; proofread materials, maintain office petty cash fund, maintain personnel time and attendance reports and leave records. Process payroll and /or accounts payables in the absence of accounting staff. Order maintain adequate office supplies.

Adept at handling sensitive business issues with discretion and professionalism.

Able to manage a vast array of responsibilities including meeting planning.

Capable of leading projects, Supportive team player,

Excellent communication skills that have led to productive working relationships with other entities and staff.

Grady Health System, Atlanta, GA 2000 - 2004

Procurement Specialist

Prepared bid requests. Procured quality products and maintained attractive price points satisfying customer demands and ensuring company profitability. Prepared purchase orders.

Priscilla L. Allmond

1067 Snead Drive

Suffolk, Virginia 23434

757-***-****

aczu92@r.postjobfree.com

Negotiated special pricing with vendors.

Negotiated purchase agreements and reduced costs.

Purchased materials, supplies, and services for all company needs.

Experienced in price negotiations: persuasive, persistent, and resolute.

United States Army, Grafenwoehr, GE 1988 - 2000

Administrative Specialist

Maintained employee morale; planned, organized, and coordinated outside activities. Prepared various documents, leave and payroll forms (letters, contracts, memos, etc.). Prepared expense vouchers and maintained internal ledger of

all transactions.

Provided assistance to soldiers in an efficient and friendly manner.

Drafted, prepared, and monitored correspondence, scheduled appointments, coordinated travel arrangements, and produced documents.

Directed heavy telephone volume, ensured accurate recording and delivery of messages, tracked employees' availability within the office, performed general office administration, and typed letters and reports.

EDUCATION

West Fulton High School, Atlanta, Georgia 1987 High School Diploma

H.S.

Albemarle College, Elizabeth City, North Carolina 2007

Tidewater Community College, Virginia Beach, VA 2011- 2014 Certificate in Paralegal

SKILLS

10-Key Calculator, Alphanumeric Filing, Administration.

Appointment Scheduling, Basic Secretarial, Business Correspondence.

Customer Service, Regulator Reporting and Communications, Purchasing and Inventory

Business Machines, Data Entry, Editing and Proofreading, Knowledge of Office Equipment (Copier/Fax), Multi-line Switchboard Operations

Notary in the State of Virginia

TRAINING

Fundamentals of Purchasing - Augusta State University, Augusta, GA, 2004 - 2004

Leadership Development Course - U.S. Army NCO Academy, FT. Stewart, GA, 1998 - 1998

Telephone Technique Course Interpersonal Skills Course/Customer Service - Grady Health System, Atlanta, GA, 1997 – 1997

Multi-Tasking Management – City of Chesapeake’s In-House training program – Chesapeake, VA, 2010 – 2010

Myers Briggs – City of Chesapeake’s In-House training program - Chesapeake, VA 2009

Certificate in Paralegal Studies

HONORS

Grady Great 100 - Grady Health System, Atlanta, GA, 2000 - 2001

Priscilla L. Allmond

1067 Snead Drive

Suffolk, Virginia 23434

757-***-**** aczu92@r.postjobfree.com

Grady Health System, Atlanta, GA, 2000 - 2001. Distinguished Achievement in Guest Relations

Recognized as a Team Player/Leader

Outstanding Service Award

VOLUNTEER

Healing Chapel Baptist Church, Suffolk, VA

Secretary Pastor’s Aid, 2009 - Present

Created Excel spreadsheets to summarize member’s payment of dues information. Composed, edited minutes to be discussed for next meeting. Type and mailed letters to go out to guest church when a program is going to be put on.

First Baptist Church of Keysville, INC., Hephzibah, GA

Secretary, 2002 - 2007

Performed timely and highly accurate data entry to ensure fastest turnaround possible for new members. Created Excel spreadsheets to summarize new member’s information. Composed and edited minutes to be discussed for next leaders meeting.



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