Megan K. Grossmueller

S**W***** Crestview Dr

Waukesha, WI 53189

Phone Number: 262-***-****

Email: aczu7n@r.postjobfree.com

SUMMARY

I am a motivated individuals with a wide array of office and customer service skills. I am eager to learn and work exceptionally well independently or with a team. I strive for the best in my work. I am well organized and look forward to new challenges.

EDUCATION

Cardinal Stritch University,

WI--B.B.A in Business; May 2012

Cardinal Stritch University,

WI-- M.B.A December 2017

EMPLOYMENT [From the last 8 years]

Carol’s Permit Service Inc

Director of Debt Recovery/Administrative Assistant/ Marketing-- Saukville, WI 2014 to Current

Carol’s Permit Service is dedicated to helping truck drivers with the services they need in order to be operating legally. I handle a wide array of tasks and services as each call or email request comes in. Duties/Accomplishments

● Received over 70% back from clients with open accounts due to curriculum create and enforced

● Established a curriculum for clients with open accounts

● Created Google Adwords for services we provide

● Created a new website

● Created print ad in Truck Paper magazine

● Handle out of state drivers in need of services

Advocates of Ozaukee County

Child Advocate and Associate

Saukville, WI 2015 to Current

Advocates of Ozaukee is a not for profit domestic and sexual violence shelter for women and children. The facility has 4 bedrooms and can SKILLS

Microsoft Programs (excel, word, etc)

Customer Service

Web Design

Google Adwords

PPC Marketing

Social Media

QuickBooks

Child Tutoring

Child & Elderly Care

Animal Care Practice

REFERENCES

Available upon request

hold 13 people and cribs provided for age appropriate children. Duties/Accomplishments

● Co-facilitate the children’s support group that is held on Tuesday and Thursday evenings.

● Handle any crisis calls that come into the shelter

● Assist clients with any questions or concerns

Smith Brothers Coffee House

Barista/Cashier

Port Washington, WI 2014-2016

Smith Brothers Coffee House is a small independent cafe. The cafe is open everyday and serves coffee, tea and food.

Duties/Accomplishments

● Encouraged management to try greener ways to clean

● Helped create new drink specials and ideas

● Assisted cafe during peak tourist season

● Completed all drink or food orders by the customer Chalet Motel of Mequon

Night Auditor

Mequon, WI 2011-2015

Chalet Motel is a 53 room motel. The establishment is privately owned and has been in business for over twenty years.

Duties/Accomplishments

● Handled and customer issues or requests

● Put together a new night auditor manual

● Completed reservations, the check in or out process along with any monetary transaction

● Light housekeeping duties

● Conducted the nightly audit in a prompt and timely fashion BCA Industries

Marketing, Reception & Sales

Milwaukee, WI 2014

BCA has a commitment to servicing these industries with well built products "Designed, Machined and Assembled" in the USA. New product and process ideas flow through the arteries of BCA. Duties/Accomplishments

● Assisted with the marketing of their product through online venues

● Kept track of inventory for their online store and updated the quantities

● Assisted the office lady with phones and mailing of products Iron Horse Hotel

Night Auditor

Milwaukee, WI 2012-2013

As the industry’s first upscale hotel geared for business travelers and motorcycle enthusiasts alike, we meet the distinct needs of both corporate and leisure guests with special services, unparalleled amenities and 100 loft-style guest rooms at our luxury Milwaukee hotel. Duties/Accomplishments

● Handled all check-in or check-out proceedings

● Completed reservations based on customer request

● Completed the night audit in a timely fashion

Best Friends Veterinary Center

Kennel Attendant

Grafton, WI 2007-2013

As certified pet medical experts, our staff is dedicated to discovering the root of your pet’s health concerns. We aim to provide top-quality customer service backed by exceptional pet care. Duties/Accomplishments

● Assisted the health and well being of all patients residing in the clinic

● Kept the clinic clean and sanitized and followed OSHA regulations

● Assisted doctors or other medical staff in the care or treatment of patients EXPERIENCE

YMCA OF METROPOLITAN OF MILWAUKEE

Spring Intern 2012

Duties/Accomplishments

● Observed and practiced marketing, public relations and advertising

● Created professional fliers, emails and web pages for upcoming events.

● Updated schedules for classes and events on all YMCA home pages

● Conducted a calling list for a child's summer program

● Small amounts of HTML and website protocol

RACINE COUNTY ZOOLOGICAL SOCIETY

Summer Intern 2012

Duties/Accomplishments

● Created email web blasts through Constant Contacts for zoo events

● Created the theme and invitations for the 2012 Cigar Dinner

● Assisted with the set-up and take down of events

● Gave tours and descriptions to potential organizational opportunities

Contact this candidate