Manufacturing Management & Supervision
Resume:
Thomas K. Miller
Golden Valley, MN 55427
***********@*******.***
Self-motivated analytical operations professional with proven track record in workflow management, scheduling, efficiency improvements, process development & inventory/warehouse management. Key contributor with problem solving ability & management experience in sales process, customer base development & retention & customer service. Proficient in Microsoft Office products.
Skills & Accomplishments - Key Results:
Driving Cost Reduction & Cost Control:
Reduced administrative costs by 35-40% through relocation & integration into other operations.
Reduced job cost variances from 12-15% to 3-5% in 6 months.
Drove 30% inventory reduction thru implementation of ERP syst. to analyze all business phases.
Reduced machining costs by 20% thru introduction of new CNC machining centers.
Improving Quality:
Reduced leading quality issue by 50% in 4 months.
Partnered with vendors & manufacturers to reduce & eliminate issues causing quality problems.
Developing Processes to Streamline Workflow:
Reconfigured shop floor routing paperwork to streamline communication with Sales.
Shortened lead times on customer quotations from an average of 18 days to 10 days in 2 months.
Operations Management, Leadership & Personnel Administration:
Developed costing data structure allowing profit margin analysis eliminating orders taken at a loss.
Worked on cross-functional team to develop & document standardized sales process improving sales-to-production order handoff.
Created procurement & ECR/ECO processes for documentation control eliminating PO variances.
Implemented program & developed customer base to sell excess machining capacity.
Mentored employee development thru coaching, training, fostering continuous improvement & safety awareness.
Professional Experience & Responsibilities:
Al-Cast Mold & Pattern, Inc. ($3M Domestic Private Rotational Mold Manufacturer) - 03/2013 thru 10/2016
Ham Lake, MN 55304
Plant Supervisor
Reviewed incoming orders to insure accuracy.
Member of Management Team planning for day-to-day operations.
Managed & motivated production Supervisors & employees.
Directed full facilities & equipment maintenance.
Property Claim Solutions ($16M Local Private Storm Damage Restoration Company) - 03/2012 thru 10/2012
Eagan, MN 55122
Operations Manager
Helped install database to track all jobs and identify trends & areas for improvement.
Directed full maintenance of facilities.
Member of Management Team planning for day-to-day operations & expansion into other markets.
Directed estimators, production staff, installation crews (sub-contractors) & service technicians to restore storm damaged residential properties (installation of windows, roofs & siding).
Brandtjen & Kluge, Inc. ($10M Private International Graphic Arts Equipment Manufacturer) - 10/1997 thru 06/2011
St. Croix Falls, WI 54024
Director of Operations
Responsible for all areas of management including forecasting, budgeting, workflow/workload management, quality assurance & people/performance management.
Managed process of design & introduction of new products & product enhancements.
Provided cost estimates (capital equipment & replacement parts) for sales proposals including documenting, production scheduling & shipping schedules.
Assumed management of Sales, Service, & Engineering Departments after downsizing.
Directed full facilities & equipment maintenance.
Lead Manufacturing role in show planning, equipment configuration & logistics for international and domestic trade shows.
Member of Executive Team charting company’s strategic course.
Directed manufacturing/assembly staff & 25-30 production employees for a family-owned manufacturer of graphic arts finishing equipment.
Deluxe Corp. – Production Services Division ($Billion+ Public International Check Printer) - 08/1994 thru 10/1997
Shoreview, MN 55126
Assistant Manager – Engineering Services
Began work on consolidation of production plants from 25 regional plants to 2-4 major production locations.
Responsible for managing 25+ individuals involved in all facets of research, design, documentation, build &/or acquisition of all manufacturing equipment needed to support 25+ production facilities.
Responsible for all areas of management including forecasting, budgeting, workflow/workload management, performance reviews & interaction with Sales & Marketing to support new & existing production needs.
Managed both salaried & hourly employees as well as contracted support.
Project Engineer – Manufacturing
Managed projects over $1 million dealing with corporate wide requests for equipment development/acquisition & process improvements. Varying situations included new plant openings to existing equipment modifications/replacement & management of spare & replacement parts & equipment inventories for production support.
Assisted in decisions to upgrade systems which supported internal engineering & manufacturing.
Moved into Acting Department Manager role to facilitate staffing of special project needs.
Education:
University of St. Thomas, St. Paul, MN
Master of Science in Manufacturing Systems
University of Wisconsin-Stout, Menomonie, WI
Bachelor of Science in Industrial Technology – Concentration in Packaging Engineering
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