Manager Sales
Resume:
Jack Anthony Gomes Pires
Wayne, NJ 07470
908-***-**** *********@*****.***
Summary
My objective is to bring my passion, energy, integrity, education, and awarded career work experience to a leadership position within your company. A role that may allow me the opportunity to foster consistent growth and the ability to deliver upon expected results.
Career Achievements
Opened new business concept with H2Ocean Restaurant & Raw Bar LLC
Exceeded sales targets each month by 27% for 34 months straight at H2Ocean
Awarded Best New Seafood Restaurant in NJ via Open Table, New Jersey Monthly, Daily Record, New York Times, Star Ledger, Trip Advisor
Renovated full service food and beverage concepts at the Hilton Woodcliff Lake
Awarded Manager of the 2nd Quarter in 2013 by Hilton Woodcliff Lake
Managed multi unit operations with revenues averaging $12.5 million a year
Received 4 Diamond Service Award in 2011 with W Hoboken Hotel
Starwood Hotel of the Year Award in 2010 & 2011 at the W Hoboken
#1 in Catering Sales GEI (guest satisfaction index) in 2010 & 2011 at the W Hoboken
Ranked 5th within Starwood for MPSI Index (meeting planner survey) in 2011 & 2012
Nominated for manager of the year in 2011, earned manager of the month award in April 2011
Maintained lowest employee turnover rate with each operation during my tenure
Received Life Time Fitness award & bonuses for achieving highest monthly sales in company history along with achieving a 46% penetration rate in which nearly half of our 8,000 club members dined in our Café each day in my 2 year tenure from 2008-2010
Highlights
Proficient in Microsoft Office Business Software, POS systems, Kronos, Eatec, Open Table, Galaxy, Light-speed, ADP Timesaver, Delphi, Sales Force
Trilingual- Fluent in English, Spanish, Portuguese
Accounts Receivable & Accounts Payable
Financial Planning (generating & meeting quarterly/yearly targeted budgets)
Six Sigma Process Improvement
Vendor Coordination & Negotiation
Sales Team Supervision: Account Management & New Account Development within local markets
Operations Management, Brand Management, Quality Control Management
Social Media Platform Design i.e. instagram, facebook, twitter, Google plus, website design
Human Resources Management: Recruiting, Procurement, Hiring, Evaluating, Coaching/Mentoring Principles
Payroll & Insurance Management
Career Experience
General Manager / Operating Partner H2Ocean Restaurant & Raw Bar Cedar Knolls, NJ - June 2014 to Present
Manage the day to day business operations and financial performance of a 10,000 square foot restaurant, bar, lounge, catering facility, off-site catering operations
Manage all catering sales operations
Established & maintained working relationships with companies such as Novartis, Bayer, Honeywell, BASF, GAF, J&J, Atlantic Health to name a few
Manage marketing operations & public relations
Control purchases and inventories below budgeted expectations
Maintain safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation practices
Manage a full service staff of 90+ employees
Maintain patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons
Manage human resource & payroll operations
Director of Food and Beverage Interstate Hilton Hotel - Woodcliff Lake, NJ - January 2013 to June 2014
Responsible for the financial success of the restaurant, bar, lounge, outdoor bar, room service and catered events within the Hilton Woodcliff Lake
Developed food & beverage minimums for group and local catering contracts that was responsible for a 7.5% increase in sales in that year
Increased profitability by 10% in 2013
Increased hourly team member productivity by 30%
Closed an average of 35% of all leads and achieved between 110%-120% of projected monthly goals
Food & Beverage Operations Manager W Hoboken Hotel - January 2010 to January 2013
Managed In Room Dining Operations
Managed Catering Sales Operations with 16,000 square feet of event space
Managed fiscal budgets for food & beverage departments
Managed Munchie Department with concessions in each guest room
Acted as liason to Zylo Tuscan Steakhouse, Lobby Lounge, The Chandelier Room
Catering Events Sales Manager the Park Avenue Club Florham Park, NJ - October 2008 to February 2010
Directed catering/banquet operations ranging from major sports franchise teams, corporate meetings, luncheons, dinners, and a variety of social events & weddings of up to 700+ guests
Surpassed catering sales goals by 12% at the Park Avenue Club in 2010 and by 15% in 2011
Assistant Café Manager Sous Chef Lifetime Fitness Inc Florham Park, NJ - October 2008 to February 2010
Selected for opening team for 1st club location in NJ
Managed the day to day operations of the Life Café & Poolside Bistro
Operations Manager of the Inn Somerset Hills Basking Ridge, NJ - September 2005 to September 2008
Managed day to day food and beverage, and catering operations
Education
Bachelors Degree of Management Science from Kean University, Union NJ 2005-2009
GPA: 3.51
Personal
Played 3 seasons in EBA (eastern basketball alliance) with Delaware Destroyers Men’s Basketball Team
References
Available upon request
Contact this candidate