Customer Service State University
Resume:
Kristopher Bolton
*** ***** *** *****, **, *****
*********@*****.***
Education:
Associate in Arts May 2017
Maysville Community & Technical College
Employment History
Cracker Barrel, Crewmember: May 2015 - Feb 2016
Morehead, KY `
-Prepared and Grill Cook
-Assured the quality of food delivered to the clients was of the highest quality
-Planned, prepared, coordinated, supervised and implemented stages of food production
-Delivered excellent Customer Service at all times.
Sam’s Club, Crewmember: May 2014 - Aug 2014
Lexington, KY
Crewmember
- Cashier
-Helping people find what they need
-Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
-Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
ACS Shared Services, Sales Representative July 2012 – Dec 2012
Lexington, KY
-Sell internet to public by phone
-Presenting, promoting and selling products/services using solid arguments to existing and prospective customers
-Performing cost- benefit and needs analysis of existing/potential customers to meet their needs
-Establishing, developing and maintaining positive business and customer relationships
Amazon.com Inc., May 2012- June 2012
Lexington, KY
Picker:
-Prepared products for shipment
-Take picking orders from supervisors and attempt to find products in Amazon warehouses
-Ensure that the picked product conforms to the order sheet provided
-Check product to ensure that it is in proper working condition and is not damaged
Scentsy, April 201- May 2012
Lexington, KY
Picker:
-prepared candles for shipment
-Isolate damaged items to a predefined marked area and report it to supervisors
-Ensure that package information is recorded manually first and then punched into the database system along with its status
-Ensure that all necessary packaging documents are handed over to the delivery personnel at the time of loading
Firehouse Subs, Nov. 2011- Mar. 2012
Lexington, KY
Crewmember:
-food preparations, make sandwiches
-Be a team player with a great attitude
-Cash-Handling
-Customer Service
Cici’s Pizza, June 2011-Aug. 2011
Lexington, KY 40505,
Crewmember:
-Worked cash register, food preparations
-Completing hot food preparation assignment accurately, neatly, and in a timely fashion
-Following recipes accurately and maintaining food preparation processes
-Maintaining appropriate portion control and consistently monitoring food levels on the line
Kentucky Horse Park, Briar Fest, Lexington, KY, June 2010
Crewmember:
-Unload and load trucks, sold horses
-Help with office duties
-Landscaping
-general maintenance and the vital preparation for special events
Volunteer Experience:
Greater New Hope Christian Center, Lexington KY, Apr 2011
-Moved Furniture
-Lead a junior/senior youth group on a weekly basis
-Prepare for weekly meetings that include some or all of the following: devotions, worship, interactive discussions on various topics, social and outreach activities.
-Daycare Center
-Look for ways to develop meaningful relationships with youth in your group, connecting with them in different settings: Sunday worship, sports activities, school events etc.
Catholic Action Center, Lexington KY, 40508 March 2010
- Cooking and Cleaning for the homeless
-Good communication and interpersonal skills
-Provides consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks.
-Performs general administrative functions such as noting within the communication log, answering the phone and responding to in-person inquiries in a professional manner. Provides appropriate information and referrals for those who need other resources.
Morehead State University, Morehead KY, 40531 Jan 2014-2017
-Edit event footage as necessary to present video features for broadcast on OVC Channel using personal equipment, or equipment provided by school staff.
-Record events hosted or sponsored by the school of Morehead State or other parties as specified by the supervisor.
-Coordinate with school staff to produce public service announcements or other features suitable for broadcast on OVC Channel.
Dreams, Morehead State University, Morehead KY, 40531 Jan 2014-2017
-Responsible for meeting with the assigned mentee for the agreed-upon time frame (i.e., often weekly meetings for at least one year)
-Work closely with agency staff through phone contact, personal conferences and group meetings
-Accept and relate to youth who may not share the volunteer’s lifestyle and values
-Respect the mentee’s right to self-determination and independence
References:
Cory Clark
Diversity councilor/Advisor (Morehead State University)
(502) 593- 4424
Myran Kuykendall
Advisor/ Resident Hall Director (Morehead State University)
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