Project Manager

Shakil Khan

** ******* ***, *******, ** *****

***************@*****.***

Cell: 732-***-****

SUMMARY

More than 14 years of SAP functional and project management experience of customizing and implementing SAP HR module.

More than 10 years of SAP functional experience in implementing Employee Self Service.

More than 5 years of SAP-HCM Position and Budget Control module configuration and support experience.

More than 5 years SAP FICO experience using ICR.

Extensive experience in Information Technology specializing in Quality Assurance Testing.

Hands on experience in User Acceptance Testing and Training of end-users.

More than 3 years of working experience in the pharmaceutical industry.

More than 8 years of working experience with SAP Enterprise Portal 6 and 7.

Global HR Lead Exposure for 5 plus years. Managed all phases from Blueprinting through implementation and support cycles for 3 go-live implementations.

Participated as HR functional lead for the planning, test scripts building, testing, upgrading and finally going live for the upgrade of SAP R/3 4.6C to SAP ERP Central Component (ECC) 6.0.

As a Project Manager lead SAP patch implementation project for SAP R/3 4.6C which included HR, FI/CO, SD and MM/PP.

Expertise in Business process analysis, blue printing, configuring, customizing, and post-go-live support for Personnel Administration (PA), Personnel Development(PD), Organizational Management(OM), Benefits Management(BN), Compensation management (CM), Employee Self Service(ESS) and Manager Self Service (MSS).

Excellent communication skills and very good logical skills suitable for process design, development & implementation.

Developed and implemented project plans to support Software Development Lifecycle (SDLC) within a scrum/agile environment.

Expertise in content development of Enterprise Portal 6 and 7 (iviews, worksets, pages, roles).

ABAP code development, its review and optimization.

Guided Cloud-based enterprise system implementation and performed requirement analysis, process review and fit gap analysis.

EDUCATION:

M. A. Computer Science, Queens College, New York City

STATUS:

U. S. Citizen

SAP FUNCTIONAL SKILLS

SAP HR Functional Lead: Personnel Administration (PA), Personnel Development (PD), Organizational Management (OM), Compensation Management, Training and Events Management (T & E), Benefits Management (BN), ESS, MSS and Payroll (PY).

Personnel Administration: Global Enterprise structure, Global Organizational structure, Multiple company code configuration, Organizational assignments, integration of PA/OM, maintaining master data, and Payroll Data (Pay Scale and Wage type Structures).

Organizational Management: Global Organizational structure design and setup (Organizational Structures, Reporting Structures, Relationships).

Compensation Plans: Fixed, Variable and Stock Plans, Fixed, Matrix, User-Defined Guidelines and Guidelines Integration.

Benefits: Benefit Concepts, Benefit areas, Benefit Plan attributes, Enrollment, Employee grouping for plans (including criteria grouping), Eligibility, Termination, Health Plans, Insurance Plans, Credit Plans, Savings Plans(Cost variants, Coverage Variants and related rules, Vesting and Investments, EOI conditions), COBRA and Reports, Payroll Integration.

SAP TECHNICAL SKILLS

ERP : SAP HR 4.6C to ECC 6.x (R3)

Portal : SAP Enterprise Portal, MS Sharepoint

Operating Systems : AIX, Windows 2003/XP, Windows 2000/XP, Windows NT, Sun Solaris

Languages : C, SQL, PL/Sql, and ABAP/4

Applications : MS Word, MS PowerPoint, MS Excel, MS Visio, Erwin and SnagIt Tools

Integration With : Kronos, Vanguard, Fidelity, Aetna, CIGNA, UnitedHealthcare, ADP, Ceridian

Database : Oracle, MS SQL Server, MS Access

Tools : SAP Solution Manager, Solution Manager, MS Project

PROFESSIONAL EXPERIENCE

NBC Universal & Comcast Nov ‘2016 – Present

HCM Integration Lead/Solution Architect

Managing integration of NBC, Universal Studio and Comcast HCM systems.

Merger and development of HCM System interfaces.

Data analysis and reporting to the senior management.

Lockheed Martin/Sikorsky Oct ‘2016 – Nov ‘2016

HCM Integration & QA Testing Lead

Managed integration of multiple HCM systems after Lockheed Martin’s acquisition of Sikorsky; the world known manufacturer of helicopters.

Set up the HP ALM system with test cases for multiple cycles of testing.

Developed test scenarios and test cases for the SLT (System Landscape Transformation) project to Hana.

Analyzed various documents and prepared test cases covering all requirements of the applications for their testing.

Converted test cases for various test sets to organize the execution procedure to meet the project time line and timely deliverables.

Tested functionalities of the applications.

Involved in various documentation tasks such as daily status reports, weekly progress reports, Requirements traceability Metrics (RTM) and defect logs.

Extensively used Quality Center for test planning and Used Rational Clear Quest for bug tracking and reporting.

Responsible for creating test bed for the application with valid and invalid data covering all positive and negative test scenarios.

Actively participated in enhancement meetings, project review meetings, Weekly status meetings and various other meetings which were focused on making the application more effective.

Reported the progress of test case execution in the HP ALM Dashboards on regular basis for PMO.

Streebo Pharmaceuticals Inc. Apr ‘2016 – Sep 2016

Project Management

Managing and coordinating on-going projects and prepare proposals for the new projects.

Prepare proposals for services to pharmaceutical companies.

Data analysis and reporting to clients.

KA University of Science & Technology Apr ‘2015 – Mar 2016

SAP HR Benefits and Payroll Integration

Configured and rolled out SAP HR-Benefits module and its integration with the Payroll.

Gathered functional requirements, prepared functional specifications, configured system, unit-tested and prepared Quality Assurance system with the required test data. Prepared test cases and successfully conducted the user-acceptance testing.

Coordinated with the PMO office for the project plans to support Software Development Lifecycle (SDLC) within a scrum/agile environment.

Developed Interface Control Documents (ICD); prepared detailed technical specifications for the development of interface programs, guided the off-shore program development teams in ABAP program development. Developed the test case scenarios and the test scripts. Conducted unit and integration testing of the interfaces and prepared the system for the final testing by the users. Conducted user acceptance testing.

Costco Headquarter, Seattle, Washington State October ‘2014 – Mar 2015

SAP Quality Assurance Testing & HCM Business Analyst

Developed and executed test plans and deployed test cases in HP Quality Center.

Worked closely with the Documentation team to insure the content accuracy and its ease of understanding.

Communicated with business users regarding installation issues and software defects.

Extensive experience in Information Technology specializing in Quality Assurance Testing.

Software Development Life Cycle (SDLC) experience and worked on all phases of SDLC.

Developed and implemented project plans to support Software Development Lifecycle (SDLC) within a scrum/agile environment.

Proficient in Manual & Automated Testing Tools using Quality Center.

Extensive experience writing and executing automated testing scripts using QTP/WinRunner, and Performing Manual Testing on multiple platforms.

Strong understanding of relational database concepts.

Solid experience working in close co-ordination with Business Analysts, Tech Leads, Developers and Business Customers.

Hands on experience working with ERP Applications in cloud based systems using SAP.

Experience in identifying defects, prioritizing them and tracking them to closure.

Hands on experience in User Acceptance Testing and Training of end users.

Reviewed and updated business process documents.

Worked with the change management team and revised training material and business process documentation.

Aecon, Toronto, Canada, (on behalf of CSC) April ‘2014 – Sep ‘2014

SAP HR Benefits and Payroll Integration

Configured and rolled out SAP HR-Benefits module and its integration with the Payroll.

Gathered functional requirements, prepared functional specifications, configured system, unit-tested and prepared Quality Assurance system with the required test data. Prepared test cases and successfully conducted the user-acceptance testing.

Coordinated with the PMO office for the project plans to support Software Development Lifecycle (SDLC) within a scrum/agile environment.

Rich Products, Buffalo, New York (on behalf of CSC) Dec ‘2013 – April ‘2014

Personnel Administration (PA) and Org Management (OM) Implementation

Configured and rolled out PA & OM.

Prepared functional specifications and established interface from ADP to SAP for establishing and keeping up to date master data using TIBCO.

PEPSICO, White Plains, New York (on behalf of Collabera) Jul – Nov ’2013

Business Analyst - SAP Success Factor Roll out to 19 countries

Guided Cloud-based enterprise system implementation and performed requirement analysis, process review and fit gap analysis.

Part of team for requirement gathering, documenting current business processes, and prepared TO-BE processes.

Provided role-based security set up for the new success factor based project roll out to 19 countries in Latin America and Middle East.

Provided project management for the test scripts development and their execution.

Coordinated defects identification, their solution development and fixing.

Analyzed and verified Employee Central configuration and mapped with the business requirements from the Business Blueprint.

WCMC (Weill Cornell Medical College)-Cornell University Jan ’2008 to June ‘2013

New York City

Business Analyst

Provided post-go live support of HCM system, by coordinating the recording of issues in solution manager, tracking those to get fixed and moved to production.

Participated as HR-Benefits lead in full cycle implementation of HCM module from blueprinting to go-live and post go-live support.

Participated as Position and Budget Control HCM-module lead in full cycle implementation of HCM from blueprinting to go-live and post go-live support.

Benefits Administration

Gathered AS-IS processes as part of blueprinting and configured the new system. Prepared functional specifications for the enhancement developments.

Defined Health plans, Options for Health Plans, Dependent Coverage Options and Cost Formulas and assigning Health Plan Attributes.

Configured imputed income related benefits like insurance after configuring beneficiaries, cost formula and related rules based on cost factor.

Defined and configured vesting rules and schedules for 401K-employer contribution.

Defined and configured eligibility rules for the employees based on their number of hours.

Defined Insurance Plan general Data, Coverage Formula and Cost Formulas and assigned them to Insurance Plan Attributes.

Defined dependents and beneficiaries.

Worked on Benefit Areas, Benefit Groups, Providers, Enrollments, Health Plans, Insurance Plans, Credit Plans, Eligibility, Termination and reports.

Defined Evidence of Insurability (EOI) conditions for health and insurance plans.

Maintained features BENGR, BSTAT, CSTV1, ELIGR, and TRMTY.

Maintained the benefit administration process: enrollment, maintenance, and termination of participation.

Defined different cost formulas and calculation rules for health and insurance plans.

Assigned the wage types to health, insurance, savings, flexible spending and Health Savings accounts.

Defined coverage termination types, rules and criteria.

Defined and configured the vesting rules.

Developed Interface Control Documents (ICD); prepared detailed technical specifications for the development of interface programs, guided the off-shore program development teams in coding. Developed the test case scenarios and the test scripts. Conducted unit and integration testing of the interfaces and prepared the system for the final testing by the users. Conducted user acceptance testing.

Project Management:

Lead New-Hire Benefits Enrollment Project using Tower Watson Systems. Prepared project time line in MS Project, defined tasks and worked with Tower Watson’s project management team. Coordinated among WCMC teams (Basis, Security, portal, ABAP Development teams) for developing outgoing and incoming interfaces from WCMC of new-hire employee information and their Benefits enrollment on remote Tower Watson system. Conducted weekly status meetings, identified issues, and coordinated their resolution. Provided status reports to the PMO (Project Management Office.)

Lead Annual Benefits Enrollment Project using Tower Watson Systems. Prepared project time line in MS Project and worked with Tower Watson’s project management team. Coordinated among WCMC teams (Basis, Security, portal, ABAP Development teams) for developing outgoing and incoming interfaces from WCMC of Benefits enrollment information and their Annual Benefits enrollment on remote Tower Watson system. Conducted weekly status meetings, identified issues, and coordinated their resolution. Provided status reports to the PMO.

Lead ESS implementation project. Prepared project time line in MS Project for ESS implementation, identified tasks and shared among Security, Basis and Technical development teams using SahrePoint. Developed resource planning and managed the complete implementation project. Conducted weekly status meetings, identified the issues, coordinated the issue resolutions and provided the reports to the PMO.

Lead Benefits Health Plan Service Provider Consolidation Project. Prepared project tasks, time line and resource planning. Coordinated among WCMC teams (Basis, Security, portal, ABAP Development teams) and Benefits service providers. Coordinated configuration of Benefits plan changes and their impact on the interfaces. Developed resource planning and managed the full implementation project. Conducted weekly status meetings, identified the issues, coordinated the issue resolutions and provided the reports to the PMO.

Change Management & Process Improvements:

Developed and implemented change management processes, monitored change implementations and documented the new improved process. Conducted workshops and introduced changes to the business users, developed consensus among the stake-holders and documented the modified processes for detailed document preparations.

Developed and implemented new procedures and processes, and prepared the guidelines for the training teams for the detailed training documents. Also prepared the communication of new policies and procedures for the relevant group of employees and the stake holders

California Portland Cement Co. (CPCC), Los Angeles, CA Nov '2007 to Jan '2008

SAP HR-Techno Functional Consultant: / Business Analyst

Developed technical specification documents for the development of interfaces, custom reports and development objects.

Developed migration of employees, the employee groups, subgroups, etc. their benefits offering after company’s acquisition of two companies in their business area.

Worked with the Benefits, PA, OM and Payroll SMEs for the requirement gathering of the custom reports and development objects and developed technical specification documents.

Using the functional and technical specifications, analyzed, designed, and constructed interfaces and custom reports using ABAP.

Conducted requirement gathering workshops with SMEs for technical designs.

Coordinated design discussions among HR Business analysts, ABAP development team members and the project manager.

Reviewed ABAP code developed by the off-shore ABAP team and optimized the code before moving it to the QA system.

Worked with HR Business Analysts for the development of the test case scenarios for technical and functional testing. Conducted code testing identified tests and followed through multiple round of testing until testing has been completed and signed off by the respective HR SME.

Coordinated with project manager for the estimation of development efforts and testing strategies.

MedPointe (Meda) Pharmaceuticals Inc. June ’2004 to Oct ‘2007

Somerset, NJ

Manager SAP HR Systems / Business Analyst

Benefits Administration

Defined Health plans, Options for Health Plans, Dependant Coverage Options and Cost Formulas and assigning Health Plan Attributes.

Configured imputed income related benefits like insurance after configuring beneficiaries, cost formula and related rules based on cost factor.

Defined and configured vesting rules and schedules for 401K-employer contribution.

Defined and configured eligibility rules for the employees based on their number of hours.

Defined Insurance Plan general Data, Coverage Formula and Cost Formulas and assigning Insurance Plan Attributes.

Defined dependants and beneficiaries.

Worked on Benefit Areas, Benefit Groups, Providers, Enrollments, Health Plans, Insurance Plans, Credit Plans, Eligibility, Termination and reports.

Defined Evidence of Insurability (EOI) conditions for health and insurance plans.

Maintained features BENGR, BSTAT, CSTV1, ELIGR, and TRMTY.

Maintained the benefit administration process: enrollment, maintenance, and termination of participation.

Developed Interface Control Documents (ICD); prepared detailed technical specifications for the development of interface programs, guided the off-shore program development teams in coding. Developed the test case scenarios and the test scripts. Conducted unit and integration testing of the interfaces and prepared the system for the final testing by the users. Conducted user acceptance testing.

Defined different cost formulas and calculation rules for health plans and insurance plans.

Assigned the wage types to health, insurance, savings, flexible spending accounts.

Defined coverage termination types, rules and criteria.

Defined and configured the vesting rules.

PA, PD and OM:

Worked with the Business team and gathered user requirements, prepared functional specifications for the enhancements by analyzing and defining business process flows. Also prepared detailed methods and procedures related to SAP HR Personnel Administration.

Organized and facilitated problem-solving discussions with the business users and business project lead to resolve issues requiring a focused approach to maintain project continuity and requirements-gathering.

Defined the Enterprise Structure comprising of company code, Personnel area, Personnel subarea to support new and existing functionality.

Defined Personnel structure (Employee groups, Employee subgroups, payroll area) and also Organizational structure (Organizational unit, Job, Position).

Assigned the personnel area to company code and employee subgroups to employee groups.

Defined and maintained the objects and relationships that comprise an organizational plan.

Set up Number Ranges and Assignments for all plan versions.

Maintained Personnel Actions and Authorizations.

Maintained User-Defined Settings for Info types.

Enhanced infotype 0001 and maintained territory numbers as additional fields.

Organizational Management (OM):

Used PA40 for hiring of employees and responsible for Hiring actions, created new personnel actions, Personal Data, Organizational Assignment, Planned working Time and Basic Pay.

Work with the HR generalists and the staff to gather user requirements, design enhancements and functionality analyzing the existing business process flows, preparing detailed methods and procedures related to SAP HR Personnel Administration.

Acted as subject matter expert for the Human Resources module of SAP to guide users while defining business processes.

Provided functional process ownership of multiple business process areas.

Organized and facilitated problem-solving discussions with the client, internal operations team, and project managers to resolve issues requiring a focused approach to maintain project continuity and requirements.

Configured the Enterprise structure and the Pay scale structure to support new and existing functionality.

Configured the Audit log report to log changes made by users to specific info types.

Customized the ESS for the workplace for Benefits, Travel management and CATS.

Created dynamic actions to populate info type 0041, Date specifications for certain actions.

Configured Organizational Plan and Qualification Catalog.

Defined and configured the structure for the Organizational Hierarchy using PPOM_OLD.

Defined the various Jobs and Positions associated with the Organization and Maintained the same using PPOME.

Set up and maintained the Number assignments for Plan versions.

Created Organizational Units and Maintained Number ranges.

Defined Country Specific-Info types and Time Constraints depending on object type.

Configured reasons for personnel actions like Re-Hire to handle the additional assignments.

Created Ad-Hoc Queries according to the client needs.

Defined Personnel data and Payroll Data for administrative and payroll perspective.

Developed functional specifications for Forms, Reports, and Interfaces, Conversion and Enhancements and coordinated with technical team to ensure proper implementation of all components.

Function as resident team expert for all configuration issues (both support and project) within their areas (modules) of expertise.

Served as functional integration owner for multiple process areas.

Prepared functional specifications for ABAP development.

Travel Management:

Worked with the Business team and gathered user requirements for the blueprinting, prepared functional specifications for the enhancements by analyzing and defining business process flows.

Organized and facilitated problem-solving discussions with the business users and business project lead to resolve issues requiring a focused approach to maintain project continuity and requirements-gathering.

Generated blueprint document, presented it to the business users and got signed off from the project sponsor.

Worked with Basis to establish the SAP gateway with the external system.

Worked with Security team to establish the single/composite roles for processing trip data.

Established trip planning entry scenarios.

Established master data for flights, hotel, car, etc.

Established import and export processes with the external system.

Established trip approval via SAP Business workflow.

Developed test case scenarios and conducted unit, integration and user acceptance testing.

Prepared functional specifications for the customized reports for their development.

Prepared cut-over activities before go-live.

Co-ordinated project go-live activites, and provided post go-live support.

SAP-ADP Payroll Interface (as Payroll Integrator):

Designed and prepared functional specifications for SAP to ADP payroll interface for three ADP payroll companies (one weekly and two semi-monthlies.)

Identified the ADP payroll fields in use at MedPointe and mapped those fields in SAP, prepared technical specifications and worked with technical team to develop interface program.

Developed test case scenarios and performed unit, integration and user-acceptance testing in development and

Developed output files according to ADP layout.

Built procedures to extract required data according to ADP file layout.

Prepared training and help documents for the payroll interface and delivered training to the colleagues.

Provided post Go-Live support for the implementation of ADP payroll interface.

Performance Management:

Designed and built SAP Performance Management using SAP Enterprise portal and Java development.

Employee Self Serve (ESS) / Manager Self Serve (MSS):

Configured IMG settings for Manager Self Service module using SIMG_SPORT.

Configured IMG settings for Objective setting and Appraisals for Performance Management process.

Designed custom Web Dynpro based screens for Portal developer to process the MSS performance management.

Configured form scenarios and ISR scenarios to support Personnel change request in Manager Self Service.

Involved in defining catalog and services for ESS and created SAP users for ESS.

Created and defined Portal Users, Roles, Work sets, Pages and iviews for ESS.

Customized the ESS for the workplace for Benefits, Travel management, CATS and Office.

Compensation Management:

Involved in the process of data gathering of various compensation plans offered to the employees and developed configuration documents.

Configured annual compensation, sales incentive, merit increase, management incentive and management equity plans.

Configured compensation areas, features, and plan periods.

Configured compensation packages, fixed and variable components.

Generated salary structures, maintained job pricing, and changed the existing salary structures through the tools provided by SAP.

Created budget units, budget structure and allocated budget amounts.

Created wage types to define wage type groups for compensation adjustments.

Configured eligibility groups, eligibility criteria and rules.

Configured matrix guidelines, adjustments and salary reclassifications based on master data.

Defined wage type models for adjustments.

Designed User Exits for Eligibility Rule and Matrix Guidelines to accommodate custom requirements of various compensation plans.

Project Management:

SAP Patch implementation Project

As a Project Manager lead the SAP Patch implementation Project, which included preparation of MS Project timeline, conducting status update meetings, updating the progress in the MS Project, reporting the progress to the Project Director and Steering Committee.

As an HCM lead, prepared the test cases, test scripts, ran the test cases and all relevant transactions.

Coordinated the off-shore ABAP development activity.

Coordinated BI, HCM, Finance, Logistics, Portal and technical teams of Basis and ABAP for this upgrade.

SAP Upgrade to ECC 6.0 Project

Lead SAP Upgrade to ECC 6.0 Project as the project manager. Worked with the SAP upgrade team of business power users, functional configurators and technical team consisting of Basis and ABAP development. The system was upgraded from SAP R/3 4.6C to SAP ERP Central Component (ECC) 6.0.

Benefits Integration with ADP Payroll System (as Project Manager):

As a Project Manager lead the SAP Patch implementation Project, which included coordination among internal teams (Payroll, Security, and ABAP Development team) and with ADP system.

Coordinated development of test case scenarios and their execution at unit, integration and business acceptance testing.

Conducted weekly meetings and provided reports to PMO (Project Management office.)

Crestech Consulting, East Hanover, NJ July '2003 to May '2004

Lead-SAP HR Functional: / Business Analyst

Configured Organization Management sub module, comprising of Creating and maintaining Jobs, Positions and Tasks, Organizational Units such as Departments, Employee Master Data maintenance.

Created & maintained Client's hierarchies for organizational structure.

Configured the Benefits Administration sub module, which included setting up Benefits Areas, defining health insurance, savings plans and their attributes, eligibility criteria, cost formula calculation rules, coverage formulas, etc.

Set up security using structural authorizations to effectively handle confidentiality in reporting.

Power & End User Training:

Installed and set up IDES for onsite training classes.

Held Training sessions for the end users related to HR using IDES.

Taught reporting tools (HIS, Info set Query, SAP Query and drill down reporting to power/end users.

Associated Press, New York Mar '2000 to July '2003

Lead-SAP HR Functional (Benefits, PA, PD) Business Analyst

Worked with the Business Analyst in gathering user requirements, design enhancements and functionality analyzing and defining business process flows, preparing detailed methods and procedures related to SAP HR Personnel Administration.

Provided functional process ownership of multiple business process areas.

Organized and facilitated problem-solving discussions with the internal operations team, and project managers to resolve issues requiring a focused approach to maintain project continuity and requirements.

Defined the Global Enterprise Structure comprising of company code, Personnel area, Personnel subarea to support new and existing functionality.

Defined Personnel structure (Employee groups, Employee subgroups, payroll area) and also Organizational structure (Organizational unit, Job, Position).

Assigned the personnel area to company code and employee subgroup to employee group.

Defined and maintained the objects and relationships that comprise an organizational plan.

Set up Number Ranges and Assignments for all plan versions.

Maintained Personnel Actions and Authorizations.

Developed structural authorizations for the user groups based on the job title.

Maintained User-Defined Settings for Info types.

Defined Country Specific-Info types and Time Constraint depending on object type.

Configured User groups and assigned users to these groups to track the correspondence activities in Training and Events module.

Developed functional specification for Notification templates for different training activities like booking, cancellation etc. for Training and Events module.

Worked on Training Center ESS service to book the business events by employees.

Performed data load activities for business events in T&E module.

Customized T&E actions

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