Human Resources Resource
Resume:
JUANNETTA REDMOND DACRUZ
Locust Grove, GA 30248
***************@*****.***• https://www.linkedin.com/in/juannettadacruz/ SENIOR HUMAN RESOURCES MANAGER
Start-ups • Acquisitions • Turnarounds • High-Growth Organizations • Manufacturing• Distribution/Warehouse Retail Sales & Marketing • Corporate Business Units Positioning HR as a Business Partner for Excellence Strategic HR Professional with the ability to translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and business leaders vision with the understanding that human capital is every organization’s greatest asset. HUMAN RESOURCES QUALIFICATIONS & SKILLS
• HR Best Practices Employee Relations
• Talent Acquisition
• Benefits Administration
• Communication
• Decision Making
• Conflict Management/Problem Resolution
• HR Compliance
• Change Management
• Leadership Development
• Culture Shaping
• Performance Management
• Policy Development & Implementation
• Training & Facilitation
• Payroll (ADP & Ceridian)
• Collaboration
• Time Management
• Ability to work with highly confidential
information
• Ability to function as an independent worker as
well as apart of a team
• Ability to maintain confidentiality
• Kronos Time Keeping Super User
PROFESSIONAL EXPERIENCE
FRIENDLY’S ICE CREAM, WILBRAHAM, MA 2015 - 2017
Senior Manager, Human Resources Business Partner
Provided human resources expertise to Sales, Marketing, Manufacturing and Distribution business units that aligned all areas of workforce management to the organization’s vision and strategy. Partnered with organization’s executive team in reshaping the Company’s business model to focus solely on the restaurants business resulting in the sale of Retail, Creamery and Distribution business units.
• Contributed to the business strategy by helping leaders to identify, prioritize, and build organizational capabilities, behaviors, structures and processes.
• Supported leaders in developing strategic workforce plans to proactively forecast talent pipeline requirements in line with the business strategy.
• Managed the execution of Human Resources initiatives and processes that included high volume recruitment, retention, benefits, workforce planning, training, compliance, safety, employee relations, and communications.
• Built and maintained effective working relationships with team members at all levels.
• Developed and implemented policies, programs, and standard operating procedures to ensure Team Member needs were met through quantifiable practices to include positive team member relations, compensation application models, validation of goal setting, career development, and cross-training.
• Validated compliance with all legal requirements and government reporting regulations related to employment.
• Successfully partnered with business executives on organizational realignments (i.e. reductions in force, acquisitions and other workforce actions).
LUXOTTICA OPTICAL MANUFACTURING, MEMPHIS, TN 2007 – 2015 Senior Manager, Human Resources Business Partner
Managed all aspects of Human Resource operations for a manufacturing facility with over 400 employees, having full responsibility for performance management, talent acquisition, training and associate retention and development.
• Led the Brand’s culture shaping process to empower employees and leaders with a thorough understanding of the organization’s new values and principles.
• Served as a senior business partner for five business units. Direct responsibilities include; coaching, mentoring, succession planning and promoting positive associate relations and accountability for senior leaders and their direct reports.
• Drove innovation by identifying new and unique solutions in employee recruitment and onboarding to meet the fluctuating goals and needs of the company.
• Directed facility initiatives regarding employee engagement, morale and succession planning.
• Developed and successfully implemented a training program to provide career path mentoring for manufacturing technicians. Juannetta Redmond DaCruz 901-***-**** Page 2
TREX COMPANY INC., OLIVE BRANCH, MS 2005 – 2007
Employee Relations Manager
Managed all aspects of human resource operations manufacturing facility with 250 employees, member of the senior management team and human resource functional team for manufacturing facilities.
• Established Human Resources function for a start-up manufacturing facility.
• Developed hiring strategy for the plant startup for leadership and hourly roles.
• Created an employee handbook formalizing company culture, reducing company exposure to legal liabilities, and ensuring compliance with applicable laws in three states (MS, NV and VA).
• Aligned starting hourly wages to area market rates to remain competitive and aid in recruitment and retention strategies utilizing compensation tools such as Mercer.
• Re-engineered the manufacturing applicant assessment program to evaluate candidates against the company’s values and ethics and to better predict job performance.
REEBOK INTERNATIONAL LTD, CANTON, MA 1993 – 2004
Director of Human Resources (1999 to 2004)
Business partner for 400+ employees in the corporate business units of Marketing Services, Legal, MIS, Research & Development, Sports Marketing, Licensing and Footwear Design. Provided proactive, tactical and strategic services to client groups for the successful accomplishment of organizational and department goals.
• Developed a strategic planning instrument to identify organizational objectives and workforce needs.
• Developed, implemented and managed a Human Resource call center to provide an additional HR resources for over 2000 employees that improved communications between HR and employees.
• Delivered training programs required to meet strategic objectives, development plans or to fulfill federal and state labor laws.
HR Manager North American Distribution Organization (1993 to 1999) Member of the senior management team with a professional staff of three, responsible for three satellite human resource offices. Business partner for all levels of management within Global Logistics and Production Planning business units. Workforce was comprised of over 900 exempt and non-exempt employees at varying levels in multiple locations and states.
• Provided innovative recruitment strategies to fill temporary, hourly, management and senior management positions within all North American Distribution Centers.
• Developed and managed policies for a multi-state Distribution Employee Handbook that were successfully aligned to business objectives, company philosophy and culture.
• Led efforts for the continuous improvements of warehouse working conditions and management practices that maintained a non-union status within all Reebok’ distribution centers.
• Investigated and recommended disciplinary actions for violations of discrimination and harassment that was upheld under EEOC review.
EDUCATION
BA, Management, Curry College, Milton, MA
PROFESSIONAL DEVELOPMENT
University of North Carolina, Kenan-Flagler Business School
• Leadership Development Program
TRAINING AND DEVELOPMENT CERTIFICATIONS
Certified Transfer of Competency Facilitator – Senn Delaney Certified Situational Leadership II Trainer – Ken Blanchard Companies PROFESSIONAL ASSOCIATIONS
Society for Human Resource Management (SHRM)
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