Customer Service Manufacturing

Chandragassen Chetty

*** ****** ******, *** # ** B,

Cambridge, MA 02140

Email: gcchetty@ yahoo.com

Education

Cambridge Biomedical Careers Program, Cambridge, MA 2010--2011

Bunker Hill Community College/ Just A start Corporation

Certificate in Biomedical Science

Courses: Chemistry, Medical Terminology, Intensive laboratory training, Introduction to Biotechnology, Computer (Microsoft word and excel)

Bunker Hill Community College, Boston, MA 2004-2007

Major: General Studies

Courses: Biology, Anatomy/Physiology I and II/Lab, Algebra, English I and II, Principal of Psychology, Principal of Sociology, Computer; Application/ Concepts (Microsoft Word, Excel and Power Point)

Lab Experience

Laboratory Instrumentation: Use of Balance, pipettes, micropipettes, Spectrophotometer, centrifuge,

pH meter (Calibration and Validation) and Microscopes.

Knowledge of excellent Manufacturing Practices cGMPs, SOPs and documentation.

Buffer preparation (by molarities and percentage)

Protein Quantitation Lowry and Bradford methods.

Column Chromatography by using gel filtrations to purify gels and protein.

ELISA Performed simulated HIV ELISA to detect anti-HIV antibodies.DNA fingerprinting-digested DNA with restriction enzymes, separated digests by gel electrophoresis.

Cell Culture Methods-Prepared media using sterile technique, counted cell using hemocytometer.

Employment History

Full-time caregiver: 2013- 2015

Provided round the clock care for seriously ill family member- including medication management, assistance with activities of daily living

Shire HGT, Cambridge, MA 2011- 2013

Manufacturing technician in charge of operating, cleaning, and maintaining Ultra filtration skid 4300 1186-mf205 and madzushi UV 2500 4843-MFO (PI status). PI status for standardizations for conductivity, Ph meters, laboratory and floor scale

.Whole food Market, Cambridge, MA 2002- 2013

Customer Service

Language: English and French.

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Provide personalized services to customers on a daily basis. Help revise procedures to improve workflow. Train new team members and elaborate on organic and non organic products. Complete shift paper work. Assist in the layout of store merchandise with stocking and inventory.

Language, English and French

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