Tour Guide, Messenger

ALLAN SHUM

** ********** ******, ***. # ***, New York, NY 10002

Cell: 917-***-**** Email: *************@*****.*** SUMMARY OF QUALIFICATIONS

● Ability to communicate effectively and interface at all levels with excellent organizational skills.

● Able to work under pressure, meet deadlines, multi task, and handle numerous projects simultaneously.

● Bi lingual in English and Cantonese.

EMPLOYMENT HISTORY

Go NY Tours New York, NY 8/2013 to 10/2015

Tour Guide

● Check every tickets before letting the tourist aboard the bus. Conduct tours on "Hop On Hop Off" tour buses.

● Downtown, Midtown, and Brooklyn.

Talk about the history and attraction.

● The attractions include the Statue of Liberty, World Trade Center the Empire State. Building and more.

Announced each stop and what to do in the area.

Answer questions.

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Tour Guide

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Gray Line New York, NY 5/2012 10/2012

Conducting tours on "Hop On Hop Off" tour buses. Downtown, Midtown, and Brooklyn. The attractions include the Statue of Liberty, World Trade Center

Announced each stop.

Answer questions and point out historical buildings landmarks Sculpture. Bus Host New York, NY 4/2011 1/201

● Sold bus tickets going to and from the casino.

● Travelled on the bus escorting customers to the casino. AAA Total Plumbing & Heating, N ew York, NY 6/1998 Present Plumber Per Diem (On call) Part time.

● Repaired and replaced pipes as needed.

● Installed and repaired bathtubs, sinks, toilets, water heaters and boilers.

● Handled industrial cleaning equipment and solvents. Marriott Marquis N ew York, NY 6/2007 5/2009

Houseman

● Monitored building security and safety by performing such tasks as locking doors after operating hours.

● Followed procedures for the use of chemical cleaners and power equipment to prevent floor damage.

● Cleaned and supplied restrooms and lounge areas for visitors.

● Maintained a detailed inventory log of cleaning solutions for distribution. Abiding Auto, C ollege Point, NY 5/2003 12/2006 Customer Service Representative/ Salesman

● Documented records of sales and purchases and reconciled cash transactions at the end of each shift.

● Introduced cars to prospective customers based on features requested.

● Assisted customers with financing and explained payment options in detail.

● Assisted customers with driving directions and other information. EDUCATION

Focus Career Group Security Guard Training Program, N ew York, NY 10/2009

● Fire Guard Certificate

● Security Guard Certificate and License (UID # 100********) C.P.C. Hospitality Career Training Program, F lushing, NY 09/2001

● Certificate in Hospitality Operations

Murray Bergtraum High School, N ew York, Sightseeing Guide License March 2016 to March 2018

Took the tour guide exam.

At the Department Of Consumers Affairs Exam score:120 License# 1475056 DCA

2000

● G.E.D. Secured

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