Sales Service

*** **** ******* **** ******** SOUTH CAROLINA, ***23

803-***-**** ****************@*****.***

TERESA TURNER

OBJECTIVE

To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my sales and management experience to the benefit of the company.

FUNCTIONAL SUMMARY

More than 25 years’ of Sales and Management experience with organizational leadership and relationship building with clients and team members.

SUMMARY OF QUALIFICATIONS

I have 25 years of experience in the Automotive Industry in Management and Sales. I have a Associate of Science degree. I have worked in the Service, Wholesale Parts, and the Tire aspects of the industry.

EMPLOYMENT

2015-2016 Galeana Chrysler Columbia, SC

Service Advisor/Sales

Provide excellent customer service as I greet customers and take their information and concerns about their automotive needs.

Prepare the work orders in concise details for the technicians to understand

Upsell the recommendation to the customers, with an explanation of why the repair or service is necessary for their vehicle.

Go over the invoice explaining any recommendations or repairs they had as well as cost and monies they are paying on delivery.

Keeping the customers informed throughout the whole progress.

Collection of payment

Delivery of the vehicle.

2015-2016 Lugoff Toyota Columbia, SC

Service Advisor/Sales

2008-2014 Fast Run Enterprises Columbia, SC

Sale/Management Sales Manager

Retail Sale of long gun and hand guns on the Gun Show Circuit

Maintain and process all FFL paperwork pertaining to purchasing of guns

Inventory

Collection of Invoice Monies

Closing paper Work / reconciliation of daily invoices and monies

Daily deposits

Resolving customer complaints

May 2007-July 2008 Pope Davis Tire Irmo, South Carolina

Management/Sales General Manager/Service Writer

Supervision of employees / discipline

Maintaining customer satisfaction

Inventory

Retail Sales

Service Advisor

Collection of Invoice Monies

Closing paper Work / reconciliation of daily invoices and monies

Daily deposits

Resolving customer complaints

Handling any all situations that pertained to the day to day operations of the store.

February 1992-May 2007 Excel Auto & Truck Repair

Hopkins, South Carolina

Management/Sales/Service Writer

EDUCATION

2007 Certifications in tires from Bridgestone and Michelin

2007 Certification in Management from Michelin

1984-1986 Midlands Technical College AS

1982-1983 University of SC Accounting Major

REFERENCES

Available upon request

Contact this candidate