Customer Service Marketing

SHARANYA GANGULY

*** ****** ***, ***********, ******* 647-***-**** ********.***@*****.***

Proven perfromer

Proven to consistently deliver exceptional results and elevate business to new levels. Passionate and driven to develop and execute Sales and Marketing initiatives in creative new ways. Dynamic and adaptable. Talented in building and strengthening business partnerships Core Qualification

̈ Marketing Strategies

& Analytics

̈ Creative Selling ̈ Persistent &

Enthusiastic

̈ Strong Presentation

Skills

̈ Social & Digital

Marketing Research

̈ Brand Strategy and

Communications

̈ Corporate Law ̈ Advertising ̈ Customer Service Professional Experience

Gained 2yrs + experience in Marketing Projects as a Marketing Coordinator and Counselor in Canada and India. Marketing and Finance graduate with an experience of working in the professional front.

Just Energy, Mississauga 2016

(Outbound Sales Representative)

• Generating Sales and achieving sales target.

• Innovative problem solving techniques modulation.

• Focusing on Market oriented goals and advancing people skill. Paparartzy Gallery, Toronto 2016

(Digital Marketing Specialist)

• Assisting and coordinating different digital channel.

• Customizing and positioning brand according to market demand.

• Presenting creative and art oriented business plan tailored according to clients. 2

Investors Group Financial Services, Etobicoke 2015

(Marketing Coordinator)

• Assist with all the marketing initiatives

• Contact prospects to market various financial planning strategies

• Promotional and upselling procedures and follow up with any updates. Mc Donalds, Toronto 2014

(Crew Member)

• Up Selling the brand and seasonal products, to make the customer aware of the new entrees.

• Cash handling and customer service enhancement with persistent focus on every work detail. Asia Pacific Institute of Management, Delhi, India 2013

(Marketing and Admission Counselor)

• Delivering Brand information and creating awareness through presentations and counselling sessions.

• Strategically guiding students through their career paths to achieve their respective goals

• Attending Educational fairs and shows and representing the institute

• Generating warm leads

ITC Sonar, Kolkata, India 2010

(Customer Relation Executives)

• Enhancing overall guest experience and servicing their demands

• Customer focused Analysis to create an excellent environment for the clients

• Documentations and registrations and planning the entire stay of the future customers Education

• Marketing Management (Post-Secondary ) from Humber Business School, Toronto 2015- 2016

• Financial Planning (Post- Secondary) from Humber Business School 2014-2015

• Bachelors in Business Administration (Marketing) from Punjab Technical University 2009- 2012

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