Customer Service Front Desk
Resume:
Bonnie J. O’Neill
Rye, NY *****
*************@*****.***
Possess high degree of confidentiality, sense of urgency, and creativity.
Flexible handling of assignments and management styles. Bachelor’s degree-English Literature
Excellent telephone, typing, and organizational skills. Superior language and writing skills.
Strong suit of careful filing, proofreading, editing. Notary Public in State of New York
Recruiter - Katon Direct, Rye, NY (Call Center) 2013 – 2016
Recruit health care professionals, e.g., physicians, nurses/nurse practitioners, and physical & occupational therapists from the East Coast to the West Coast for major hospitals and health facilities, including private groups, as well as the U.S. Gov’t. (Veterans Administration and the U.S. Army). Handle all levels of inquiries and business, i.e., telemarketing, e.g.: cold calling to various areas to recruit Finance Managers..
Receptionist/Concierge - Rye Corporate Center, Rye, NY 2005 - 2011
Meet, greet, and direct visitors/vendors/deliveries..
Report to Project Mgr. & Director of Leasing.
Provide security via multiple cameras
Maintain Visitor’s Log
Effective liaison with Chief Building Engineer and Tenants.
Provided “Relief” Executive secretarial support, scheduled appointments/travel plans;
transcribed dictation & managed Outlook contact data base.
Receptionist - Mamaroneck Beach & Yacht Club 2006 – 2010
Managed front desk at busy beach and yacht club on weekends and holidays:
Handled high-volume phone calls, mail distribution/mass mailings. Scheduled appointments for prospective seasonal workers. Handled requests from Club members and guests attending club functions; keyboarded lengthy menus; initiated & processed contracts; Assisted with special projects (e.g.competitor analysis).
Sales Associate & Cashier - (Westchester Hilton Gift Shop) 2006 – 2008
Organized daily newspapers for hotel guests.
Updated greeting card rounder and directly interfaced with vendors and buyers
Sold special items, including fine jewelry and evening bags
Stocked shelves with merchandise, including beverages, games, books and souvenirs..
EDUCATION:
Alfred University
Major: Bachelor of Arts degree in English Literature (cum laude)
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